I can't recommend TNT's HVAC company enough! From start to finish, the entire experience was…read moresmooth, professional, and stress-free. They were incredibly responsive when I first reached out, and they scheduled my appointment quickly. Travis arrived on time, was very knowledgeable, and took the time to explain everything clearly without trying to upsell anything unnecessary. He diagnosed the issue quickly and had everything up and running in no time. It's such a relief to find a company that is honest, reliable, and truly cares about their customers. The pricing was fair, the service was top-notch, and the overall experience exceeded my expectations. I'll definitely be using them again for any future HVAC needs and recommending them to friends and family!

Had a AC failure in the dead of summer with temps in the 90°+. Called at 2:30pm on a Monday. Had a…read moretech onsite an hour later. Chris their tech listened to the symptons and jumped right into troubleshooting the issue. Determined the issue informed me that the part needed would'nt be available untill Tuesday morning. The next morning they called first thing and informed me they were on their way. An hour 15 min. later the problem was fixed and running again as it should. I can't stress enough the quality and professionalism that this company truely provides. They even took a loss in cost and charged me less than they quoted. They are the ONLY Heat and Air company I will ever use again. Old school honesty and AAA+ service Thanks Dustin, Chris, Joe.

Pleasure, quality of our lives much improved. We had water intrusion under our home necessitating…read moreduct replacement and a new a/c heating system due to mold and rust issues. one can really tell our old system is gone by the air quality and the very quiet system they installed.

We had a difficult well situation that Chris Demery helped us with despite his busy schedule. We'd…read morerecommend them to anyone needing a well.

I called several times over the last couple of weeks to get a return phone call or a technician to…read morecome out to see what was wrong with the water well system. I left messages both on their phone system and spoke to the receptionist several times. Despite this Chris the technician refused to return any phone calls or come out for evaluation. Extremely poor follow-through and customer service

Furnace went out 21 years old request ed quote online on Sat and they contacted me Sun said he…read morewould be here Mon A.M. he was polite and knows what he does put unit @AC unit in in the snow done awesome job ill highly recommend them you 'll be happy with the job too! With their service , Doug@Connie Salsman

I would not recommend1 They installed a new system but never provided me with the manufacturer's…read morewarranty. Now, just 2 months after the installation, the system is no longer cooling properly. I had another HVAC company inspect the system, and they informed me that the existing ductwork is undersized for the unit that was installed. According to them, the ductwork will need to be replaced at an additional cost of $6k. To make matters worse, Hooten, the original contractor, will not return any of my phone calls or messages. I expected a professional installation, proper communication, and support after the sale. Instead I am left with a system that is not performing as it should, additional expenses, and no response from Hooten heating and air!

I was really impressed with Don's appliance. They showed up the same day that I called. They put a…read morenew pump on my washer that didn't fix the problem so they came back and took the new pump off and put the old one back on and gave me my money back for the pump. I think that is good business.

This is the 2nd time that I have worked with Don's Appliance repair & this round was for the…read morefridge. At this point I don't think I would work with anyone else. They are always friendly, professional & transparent about what is needed. They confirm all costs before getting started so you know exactly what to expect. 10/10 would recommend for all of your appliance repair needs.

I really don't like leaving bad reviews, especially for small businesses but this was a terrible…read moreexperience for me. I initially called (Dec 12) because I could tell there was a leak somewhere (damaged floors) and assumed it was my hot water heater. I just bought this home a few months ago, so still learning its quirks. He was able to come out the following day (thank goodness.) The guy said the element and thermometer were bad but couldn't find a leak. I suggested maybe it was a pipe under the house so he went under to check...and it was. So he fixed that and said he would be back on Monday (this was Saturday) to fix the water heater. He changed the time Monday (Dec 14) twice and then just didn't show. I received a text at 8:26pm saying he would be there the following morning. I acknowledged that was fine at 9:06pm. The next morning I received a text that he didn't see my response so it would be afternoon, by 1pm. I was already off of work for this so I continued to be patient and said that was fine. He came at some point that afternoon, changed the element and thermometer and flushed the heater. I took a shower that evening (Dec 17) and it was hot. The next morning it was cold. I called him Dec 18th at 11am to discuss. He said he would call me back, I waited patiently and received no call back. Friday, I'm working, comes and goes with no call. Google helped me find and hit the reset button which allowed me a hot shower. Saturday (Dec 20) it's cold again. I went to work, and called him AGAIN at 11:28am. He said they'd be there Monday to replace the other element. I informed him that also the valve where it was flushed is now steady leaking. He sent me a text to confim he would be there Monday between 1 and 3 so again, i take off work Dec 22 so i can be home for this. Guess who doesn't show at 3! So I sent THE most polite but firm text I can muster without losing my absolute mind. Response is that someone else was supposed to tell me it wouldn't be Monday. No new time. Just blame shift for MORE bad communication. Tuesday, I take off work again, and get a text at 9:11am "Are you free now." So he comes and goes. The next morning, no fcking hot water AND its still steady leaking so my floor is now fcked in that room too! I sent him a text yesterday, I've had family in the last two days, i told him i realize it's Christmas and it can wait until after. Here I am 10:30am on Dec 26th he has read my text and not responded. I started with a floor that was showing issues, a water heater that worked mostly OK was WAS NOT LEAKING and now have messed up floors in two rooms, no hot water for two weeks and a leaking water heater. The communication is horrible. The knowledge is clearly not there, the ownership of problems caused is lacking. This is really poor business behavior all around and I do not recommend. I paid this guy nearly $1k to mess up my water heater and my floors and then skirt responsility. Merry Christmas.

I googled plumbers in Joplin and saw MVP Plumbing. They had good reviews so we decided to give…read morethem a try. We called and were able to get an appointment. They arrived when they said they would. Levin, was extremely courteous and was so fast repairing the seal on our toilet. He even cleaned up after the install. Call them today for your plumbing needs! MVP Plumbing were very responsive, courteous and a great value.

Bought a fireplace from them several years ago and have had to buy a couple of additional things…read morealong the way. Always great service.

I purchased a Pellet Fireplace insert for our home 60 miles from the Pittsburg Store and 90 miles…read morefrom Joplin Store. The installer did a good job putting it in but I was a little fuzzy about how to use it and use the remote thermostat. Then when we tried to use it the unit worked just fine for 20 minutes then stopped dropping pellets. The repair man tcame but we had to wait about a week because they had to drive 90 miles. Then we started the stove again and it ran this time for 60 minutes and stopped dropping pellets. So I called the Joplin store again and they said they would try to move a couple service calls around and contact me on Monday morning. So Monday morning came and went so I called at 2:30 and was told the appointment they moved around was the afternoon next Tuesday. My main gripe other than a new products did not work from day one was when I called I was told the 90 miles they had to travel was pretty far. Which means if 90 miles is too far for a service call then they should not have sold me the stove in the first place!