Awesome crew that is sensitive to your needs and works with you. Been going there for years now and…read morehighly recommend them!

My only complaint is the price, but in this family dentistry office's case, "you get what you pay…read morefor." Dr. Slager and his hygienists, dental assistants, and receptionists are some of the most efficient people you'll ever meet. They really know their stuff, too, and take time to answer patients' questions.

My my my...they are beyond caring...they are everones dream when it comes to getting the job…read moredone..Iam a complete shit show with my teeth .... never flossed..always brushed 1 time a day..been on diet since 7yh grade..started retinol by 20..but man I dropped the ball with deep clean hell any cleaning..just pull em when it hurts and that's what they did..3 times emergency pull..always there..I retired this year..They are with me all the way..my dentures are in the making .and the only thing I hear from Heinz is your doing good..you got this ..the whole time Iam thinking I got you .i got me an incredible staff..how blessed I am. Because my shit show is closing and Iam beyond proud for the first time in my life I smile with out a hand in front of my mouth.for the first time in 65 years.always Heinz and Oakley.. because they did not treat me anyway but good..book today for that smile you deserve respect and that's what you get

Absolutely wonderful, Dr Oakley is very nice and has very friendly bedside manners and a good…read morepersonality. He has a good sense of humor, and is fantastic with making beautiful smiles happen

This was our first visit for our son who falls on the spectrum. Walking into this place is awesome…read more It is set up for children of all ages. They do only treat pediatric and adolescent patients but I promise you will wish they took adults too! First thing my son noticed was the arcade area with two arcade machines with a few different retro games on them plus a whack a mole game in between them. They also have an area for coloring set up. Once you go back, they have an open area but they also have private rooms for different procedures. In the case of my son, he needs the private room just because of to much stimulus in the open area. Once we got into the room we had the sweetest hygienist named Laura who was so sweet to my son. Oh, did I meantion they had movies playing on a screen swiveled above my child so he was less concerned about the whole procedure of having his teeth cleaned. He did get x-rays in a different room and that lady was just as sweet and took the time to explain everything to my son. After the cleaning the dentist came in and explained everything from the x-rays to my son not having any cavities. Also the hygienist explained to my son where he needed to brush areas a bit more. These guys are by far the best place I have ever been!

Honestly was a little scared when I saw the reviews for tenncare patients but I think this office…read moreand the people who work here have been absolutely wonderful. I always usually have my son with me too and they have been nothing short of wonderful for me. I finally am getting the care for my teeth I've been desperately needing for so long. and they have done a wonderful job thank you!

I have never been so disrespected as I was today at Quality Dental in Cookeville tn by Dr Jonathan…read moremims... Anyone who's known me for a long time knows.... ive had a lot of oral surgeries and a lot of dental work due to an accident which knocked my teeth out on my 18th birthday. So naturally im scared to death of Dental work, then my last surgery they over dosed me on ketamine.... so im very cautious and I tell dentists before they work on my mouth. WARNING TO ANYONE IN COOKEVILLE WHO HAS DENTAL ANXIETY. Today I experienced something that left me completely shocked, embarrassed, and in tears. I had an appointment for a tooth extraction and to receive a new partial that I had already paid for. Like many people, I am terrified of dental work. My heart was racing before the dentist even walked into the room. I was sitting in the chair staring at the anesthetic that had been prepared, trying to mentally prepare myself for what was about to happen. After about 20 minutes, the dentist walked in and greeted me. I smiled nervously and said, "Hi! Do you happen to offer nitrous oxide here?" He replied, "No. Let's get you numb'd." I pointed toward the injections and said, "I'm not sure about those. I'm really scared." What happened next completely caught me off guard. Instead of reassuring me, explaining the procedure, or acknowledging that I was scared and vulnerable, he immediately started gathering up my things throwing them aggressively in the trash and told me to leave! I just sat there for a moment, stunned. I remember thinking, "Wait... what just happened?" I tried to explain myself. "I was just telling you that I'm scared." He responded that I didn't want treatment and needed to leave. I said, "I promise i do want treatment! I want my teeth fixed. I'm just very scared." Again, I was told to leave. At this point I was genuinely confused. I wasn't refusing treatment. I wasn't yelling. I wasn't being disrespectful. I was doing what anxious patients do every single day--telling my provider that I was afraid. I said, "As a paying patient, it's concerning that I told you I was scared and your response was to tell me to leave." He replied that we could go back and forth about what was said, but it wouldn't change the situation because, according to him, I didn't want treatment. I looked at him and said, "But I really do want my teeth fixed. Trust me, I want my teeth fixed. And as a Christian, I would never treat you the way you're treating me right now." For a brief moment, his expression changed. I can't know what he was thinking, but it seemed as though what I said registered with him. It was one of the only moments during the entire interaction where I felt he might have understood how hurt vulnerable, and scared I was feeling. Then he looked at me and said, "How do you want me to treat you?!" And honestly, my answer was simple. "Like a human being who just told you she was scared." I explained that I had only grabbed my keys because they were sitting on the chair and I needed to move them to prop my leggs up. I wasn't trying to leave. I wasn't refusing treatment. I was trying to explain that I was nervous and afraid to my dentist. Instead of helping me feel safe, I felt like I was being dismissed and pushed out the door. By now I was fighting back tears. When I asked if I could at least receive the partial that I had already paid for, I was told it would be returned and that "I could seek the treatment that i didnt want elsewhere." I was in disbelief. As I stood up, trying to compose myself, I continued attempting to understand how telling a dentist I was scared somehow turned into being removed from the office. He grabbed at my arm, I jerked away and began walking. At one point, as I was heading toward the lobby, I asked what I felt was a reasonable question: "So, when young girls come in here and tell you theyre nervous and scared, your response is to throw all her things away and tell her to leave?" I wasn't trying to be difficult. I was genuinely trying to understand. Because that's what I had just experienced. As I continued toward the front, tears rolling down my face, I was still being told to leave. I understand that dentists have difficult jobs. I understand patients can be challenging. And had i of been impolite i would of understood his actions and barbaric behavior. But fear is one of the most common emotions people bring into a dental office. Compassion should never be optional. I walked into that office scared of getting a tooth pulled. I walked out feeling humiliated, dismissed, and completely blindsided because I admitted I was afraid. This was not my first interaction with this provider that left me feeling discouraged, but it was by far the worst. To my friends and neighbors in Cookeville: if you struggle with dental anxiety, please do your research on this place before choosing a provider. Read reviews. Ask questions. Find someone who understands that

I paid $1475.00 USD using my debit card. Dentist "Taylor Enochs Engler" gave a horrible, painful,…read moredeadly experience at each touchpoint. The drug that I was given immediately caused heart pain, instead of numbing my gums. She refused to get involved in the creating or installation of my temporary crown. Instead of providing dental care, she wrote notes. She has no desire to hire, create, and maintain a dental team that creates successful outcomes. She sent an untrained, uneducated, ignorant, unexperienced assistant to eagerly torture me. That cruel, wicked woman fiercely stabbed my gums and poked, transforming my gums into a perforated, crushed mesh of severely damaged, inflamed tissue. The dentist voiced pleasure and satisfaction with the deadly, evil, intensely painful, body-damaging torture that her employee provided. She refused to install a suitable, non-painful, temporary crown. I could not speak, and could barely stand. I dialed 911. When asked why, the dentist's exact words were, "She isn't important. She's unemployed!"

I would give zero stars if it allowed…read more This man broke my bottom jaw, went too far in the tops where I had to have extensive surgeries to fix and left impression material in the bottom implants that set up an infection that I carried around for a year. This man is danerous. Avoid at ALL costs.

Sedation dentistry and implants. They were very good to my husband about his implants and worked…read morewith him to get him in after work so her didn't have to take off work all the time.