Love their service and quick report to doctor. However, when I went to the website to pay my bill…read more(from their invoice), it took me to a site called Doxo.com. Not until I had entered all information for credit card payment did it reveal there is a $3.99 charge for using that site. Really?? Very poor choice for patients.

NEVER have any procedure done by a doctor who only read what the RCI Radiologist writes in his…read morereport! Make sure the doctor doing the procedure views the images themselves. RCI Radiologists writes reports without even looking at all of the images and thus missed the root problem. RCI will not return your calls either, ever! They basically investigate themselves and won't admit they make mistakes but rather just say the will use it as a learning experience. You have no recourse when RCI screws up and they know it. You just have to live with the permanent nerve damage caused by their error.

I had a very nice experience. Very simple and efficient. I would say I would like to see healthier…read moresnacks in the vending machine but that is not that big a deal.

Took my Dad to Quick Care in North Liberty on Monday, September 2nd...Labor Day. They were great…read morewith him! Dr. Kim Gregorich and the team were fantastic! Signing in online is a definite plus, and we got in right on time even with it being a holiday! I highly recommend this Quick Care!!

I don't like to go to doctors in general and the experience of the past three days reminds me why…read more There is apparently no "standards" in standard of care anymore or maybe I just don't know what that means. I've had severe, almost unrelenting pain radiating from my neck down my entire left arm with most pain localized in my arm/elbow area. Started over the weekend and got bad enough that I went to this urgent care Monday night. They did provide a prompt exam and cardiac work-up which wasn't conclusive so recommended I go to the ER because my blood pressure was "crazy" (165/110) as described by the PA that saw me. I also filled out paperwork to set up a primary care provider here before I left. Went to the ER Monday night (UIHC Iowa City - another place to avoid!) and after five hours to certify that I wasn't having heart issues, I was discharged with likely cervical nerve pinched or damaged. Despite the pain I was experiencing, the University of Iowa ER wouldn't even give me a Tylenol while I waited or before sending me home. Wednesday (2 days later) I go to PT at the University for my first appointment. Too much pain to do anything beyond applying a TENS unit at max power for 10 minutes with no relief. They send me back to my primary care provider because they state that I need something strong to get the pain under control. So, I go back to this Mercy "Urgent Care" in North Liberty and my primary care account isn't set up yet or something (pain makes it hard to concentrate) AND the best they can do is set up an appointment for me the following Monday!!! WTF is "urgent care" when they don't even screen your vitals, see you with tears on your face from the blinding pain and again, can't even offer you the medication you were sent there to recieve?!? Now I'm home, searching for the gabapentin the vet prescribed for our dog (one of the meds they mentioned at the PT appointment) and will have to use WebMD to find out what dose I should take. Maybe I'll find some old leftover opiates in the medicine cabinet somewhere, again, on my own to determine how to live with this pain for another 5-6 days. Thanks for NOTHING!!!

Doctors are very nice, but the front desk (the face of the company) has always been very rude to my…read morehusband and I on separate occasions. That alone is enough for us to never go back. They need customer service training.

I was treated by Doctor Dolphin and he was very patient and very nice! He helped me get through all…read morethe pain in my foot and can now walk again with no problems! Also Ms Kerrie was very nice and friendly and always greets me with a smile

From the owner: *Heel pain *Arthritis pain *Bunion *Hammertoe Repair *Corrective foot surgery *Diabetic foot…read morecare * Foot Injuries *Fractures *Fungus Nails *Arch pain *Ingrown Toenails *Corn *Callus *Orthotics *Sports and Trauma Injuries *Ulcer and Wound Management