Absolutely the BEST insurance office. Jennifer & Candice are amazing. They are always willing to…read morehelp, knowledgeable and friendly!

After several months and several attempts she was unable to resolve my issues with my auto…read moreinsurance policies. Switched to a new agent a couple of miles away and my issues were resolved on both cars in a week.

This review is for the exceptional service I received through customer service. In the several…read moreyears I have had Trevor Fong as an agent, I've never spoken to him. Thus, this rating is not for Mr. Fong; yet for Elecia in customer service. She was helpful in providing useful information regarding my 10-year-old vehicle and reducing the parameters of my policy from full coverage to what was economically appropriate for the age of my vehicle. No around the way talk in hopes of convincing me of anything other than what was realistically feasible and the expectations surrounding coverage for a 10-year-old vehicle. Thank you, Elecia, for your excellent customer services as it related to my specific circumstances.

I was shopping around for life insurance and decided to go with State Farm. I had a ton of…read morequestions and Trevor Fong was very helpful and patient (THANK YOU!!). I was very satisfied with my experience!

this group is the best ins. broker I've ever had! they got me the same coverage at a way lower…read morepremium and continue to give me valuable information in a monthly news letter!

Had a poor experience. Owner contacted me to try to make it right. Didn't feel comfortable using…read morethem but really appreciated owner's effort to correct the mistake

Came in to get a quote. Was greeted by Tammy and her adorable companion, Shadow…read more Tammy was very friendly and professional. Unfortunately I was unable to get a policy due to my own reasons. I was disappointed because everyone at the office was very nice and welcoming.

This is hands down the best agent's office! Jeanine and Tammy are so friendly every time I call and…read moreso knowledgeable. Whenever I have a question or need something related to my policies, their team always steps up!

After 15 with this company, I was treated like crap. I paid my premium but it was $16 short (I paid…read more$400 and it was supposed to be $416) so they canceled me. I went to Liberty Mutual and they took me immediately and are charging me a third of what the greedy Farmers charged!! Shop around! I am sorry it took me so long to realize I was being bamboozled!!

Years ago, I had our business insurances with Asher and company…read more His service was professional and very reliable. However as business changes, we left Asher and Jenny. And over the years, when ever I had some questions or issues, both Asher and Jenny were there to help. Recently, I was shopping for home and auto coverage. A friend recommended Farmers so immediately contacted Jenny. She is so efficient and gave me an excellent quote. So I am back! Wonderful service! I love this team!

This review is long overdue. If I could give Vince Nocito and his office more stars I would. We…read morehave been using Vince's company for medical and life insurance for years. As a business owner I don't know why you would go to anyone else but this company. Vince has the utmost knowledge of the medical industry where it is and where it's going, and can advise you in such a way to protect yourself. I don't even have to think about what direction I should go Vince always has our back and our best interest . If you are using another broker to shop insurance or you're finding insurance on your own do yourself a favor and give this company an opportunity. He has the ability to shop all carriers all plans, and will give them all to you so you can make the best decision. I stand behind Vince and would highly recommend this company. ( and no I'm not related or nor was I paid to write this review).

Two Sentence summary: Experienced, knowledgeable, accommodating, trustworthy, family-orientated &…read morepersonable with superior customer service. I'm concerned about trust & quality not price, so I don't talk about cost in this review ;) Monique Ambers & her team (especially Sarah Crabtree) have been outstanding to work with for quite some time. I found Monique online when looking for business insurance (Errors & Omissions Insurance) as well as other insurance & services. The great reviews combined with Monique's bright smile seen in her business photos made me interested in contacting her to see if her services matched my needs. My first visit was near closing (bad habit of mine due to how busy I am) & they accommodated me. I did improve...over time to arrive at a more reasonable time ;) I met both Sarah & Monique for the first time and had a wonderful time, as it was not just business but personable as well with jokes & laughter: D Although I can be a character & outrageous with conversation at times, I was still professional as were they :D I inquired about Business Insurance as an incentive for a big business transaction with another Company who bought out one of my clients (due to the financial success I brought them over several years). It was to show the Company who acquired my client that while doing business with my company & "IF" we caused any errors that caused financial harm, we'd have a sizable amount of money available to pay for damages (I've never caused harm to a business by the way & been in business many years, just had to put that out there...LOL). I also inquired about additional Life insurance policies & other services. I asked many questions & the tag team effort of both Monique & Sarah provided all the answers with emphasis on my needs & not their bottom line :) A trust-worthy trait. After visits and researching what was shared by Monique & Sarah, I made the right choice to do business with them! Monique is intelligent, honest, personable & professional and does not act like a "Used Car Saleswoman"...LOL. Sarah shares the same traits as well :) It's been great getting to know both of these women as we handle business! - I found out Sarah's Mom is a Registered Nurse like mine & more :) - I found out Monique's love of basketball & more :) I had to ask Monique to take a "Selfie" with me during my first visit after seeing Monique's beautiful smile in person, I'm very happy she obliged :D Long story short, I feel Monique's style of business in procuring clients/customers is something like mine: Acquire them by sharing a wealth of knowledge (that can be fact-checked & shown to be accurate), sharing proof of results (she & Sarah shared scenarios with current clients when answering certain questions I asked), professionalism, personable (they're like family you can trust, plus Monique tells me Happy Birthday & Happy Holidays personally each year just like family), great sense of humor & of course...A WINNING BRIGHT SMILE :)

I wanted to switch to an office near my job and I am so happy I came here. I sent in a text to the…read moreoffice after hours and Monique responded and addressed my change immediately. I had such peace of mind leaving the dealership with my car knowing my policy was solid. My questions and concerns are always addressed quickly and with a very friendly and caring demeanor. This office has changed my opinion on insurance agents, keep up the great work!

Too expensive and they dropped me because I had a claim. (They won't insure you if you actually…read moreneed insurance.)

I have had my insurance through this office for a few years now, and every time I deal with them…read more(particularly Brenda Holt), I am amazed at their level of customer service. I know, the whole State Farm thing is "like a good neighbor," but I genuinely do feel that the folks at this office DO provide that level of care. Every interaction I've had with them has been 100% taken care of on their end; Often, I don't even have to worry about doing anything. It's like magic.