Absolutely avoid as all cost, especially if you're looking for key fob work. In every possible circumstance go to Harry's Key Service on 117th instead. As others have said, this guy is extremely rude and straight up refuses to do business with kind and reasonable people. I'm just trying to give this guy money to do his job, but his attitude is losing him business. Straight up refused to do the work for my wife, which I figured was run of the mill misogyny, but it turns out he's an equal opportunity jerk to anyone, giving me shit for saying "yeah" in agreement in conversation as he explained the process. Get bent, guy. In (undeserved) fairness to the owner, we were asking for a key fob replacement, with the identical fob in hand. In our case the existing fob was working so reprogramming the new fob took seconds thanks to some googling. When I asked if this guy could do it, he started the conversation with many excuses and trying to explain how hard it is before doing it. Don't bother, if you need a key fob go across town to Harry's Key Service on 117th. They've got high tech machines that copy the key part flawlessly. He doesn't have that machine. Harry's also have several very kind and informative employees and a much bigger shop, obviously because they are competent and not rude. The people at Harry's made it very clear that I am welcome to Google and try and do the fob programming myself to save money, or they can try it, or they can order a fob that's more reliable than the flimsy Amazon fob, and if none of those work it'll take an actual dealership unfortunately to get the thing to program. All this guy at Curly's needs to say is "no I don't do fobs, go to Harry's" if he's so incompetent for this specific service, but as the reviews going back nearly a decade show, he is not interested in doing business with anyone at all, especially you. read more

Great company. I've used Curly's on multiple occasions for copying keys. Very efficient and professional. Came in like an A-hole one time at 4:59pm as they were closing at 5pm and they still knocked out a key for me in a matter of seconds. Two thumbs up with the 5 stars! If you're worried about price, they have options for lower cost than any hardware or retail store. read more

If you want to be treated like crap without reason, you've found the place. They were jerks to my husband. and a man that came in after us. They were extremely RUDE! read more

Some people do not want to work. Aggressive and rude to my family after I came back twice with the new keys he kept insisting. Finds a problem and a reason why he can't do the work every time for a very simple key copy. read more

The last two times that I went there, the employees were very rude. I never have this experience at the other locksmith in town.

My key fob/key stopped working for my dodge ram. The dealership wanted like $300 for a new fob/key and $150 to program it. A local person recommended Curlys so I called them up. It was like $200 for a new factory key for and programming which took like 5 min. They saved me a bunch of time and money which in today's world it's totally a shock!! I was very pleased and surprised...Thanks guys I really appreciate you!! read more

The service I received was incredible! Went above and beyond. I have a key fob that was no longer working. I thought I would need a brand new one. The man that helped me assured me I may only need a new battery. He was right!! It now works great. Because he saved me a lot of money, I will return and order one for a back-up. read more

Even though Kevin the owner is a wonderful man, professional and courteous, his employees are rude and absolute jerks. I have been going there for the past 25 years but never again. I went to a competitor who smiled when I told him my story and he said they hear the same story on a regular basis and get lots of new customers because of the way Curly's treats their customers. read more

Was able to get what I need, but the staff is rude and seemed to be inconvenienced by my presence even though there were two people behind the counter and I was the only customer. I'd rather go somewhere that wants the business read more

Excellent, over and above Service!! My daughter took her car in to program the key fob and they treated her with respect and like royalty. read more

WORST STAFF EVER!!! Swore at me and have been rude on three attempts to get key fobs programmed. I should've read all the negative reviews on here before going there because apparently it's how they conduct business. You guys definitely need to go out of business. Since the staff seem to not believe in personal hygiene, you'd think they'd be the nicest guys on the planet in order to lure customers in. Definitely NOT the case! They are rude and crude and act like they are immune to any complaints or concerns. I am so glad that I gave them a dose of their own medicine before I left. I see where they have sworn at other customers. I don't take that sort of abuse when I'M THE CUSTOMER. Please do not go there. Put them out of business. Read all the negative reviews here on yelp. It is NOT a coincidence that so many people share a similar story. read more

I had to get a new key for my car and the owner and worker were extremely helpful, I don't know anything about keys and they helped explain everything to me. It was super fast and he helped me save a lot of money read more

This place is fantastic ! They offer lots of services with excellent customer service. If you live anywhere in Vancouver you should consider using them. I had two deadbolts re-keyed. It took only minutes. They are a great asset to our community. Please support them and not the big box guys that don't really care. These guys care. read more

Just an OK business. Hit or miss for getting results and product(s) you pay for. Me and my family have come to have duplicate keys made. Mainly we go to Fred Meyer, but sometimes they are out of stock of what we need. Curly's is on the way home, and conveniently located. Sometimes the keys are made properly, others not. For instance, you will have to pull the key out say two millimetres before you can initiate unlocking the mechanism. This could be due to the key maker, not setting the key far enough in the machine. Kind of a pain. Reliability is an issue. Some keys just don't plain work due to wrongful creation. We have never had to call a locksmith, so I can't review their services as such. Staff is not very chatty, but seem to like what they do. If they get the job done, then I'm cool with them. I will have to look at my options if Fred Meyer is out of stock though next time. read more

Really poor customer service! Spent over $100 on a key that broke within 6 months. They were rude and refused to stand behind their product. Go somewhere else. . read more

Would give zero stars, but it wasn't an option!!! Do not use this place!! My husband (who is black) was questioning them about a key he was buying to make sure it would fit in the car lock. The man working got mad and told him to get the fuck out. Long story short he threatened my husband and said to him he would "blow his BLM loving face off"!!! They are part of the PROBLEM!!! read more

At the beginning of our business relationship everything went smoothly but as time has gone on the staff at Curly's lock and Key have become more and more belligerent and less and less willing to assist us with our needs; needs as simple as making copies. The final straw was a telephone call to them which ended when they hung up on me after calling me names and telling me they no longer wanted our business. I am all too happy to oblige. BE WARNED: do business with this company at your peril. read more

curly's lock and key has been around forever. They are a staple in the community and are well known for their quality of service in quick response when you are locked out. I have used them for years to rekey my rental houses whenever new tenants move in. It is super easy for me to drop the knobs off and have them rekey them for me. They are very fast and efficient as well. I highly recommend them. read more

I have been going to Curly's for awhile to have keys made! Professional and extremely knowledgeable! Billy does a wonderful job.

I went to Curly's today and when I got to the door I saw that only 1 of the 4 customers crowded in the tiny lobby had a mask on and the employee working behind the counter wasn't wearing one either. It's clear that customer safety is not a priority here so I took my business to Harry's and had a great experience. If you need lock and key service Harry's is a much safer option than this place. read more

So yes they got me my new fob it took a little longer than they said cause they had to order it.. it worked great for couple week's, then started malfunctioning.. kept thinking maybe it would be better and it didn't. My husband called and was telling them the problems it was having starting and locking and unlocking. And we didn't appreciate people thinking and looking sometimes like we trying to still our own vehicle.. oh man.. the guy started laughing at my husband and he was on speaker phone and hung up.. so I had to go get a new battery for the fob I LITERALLY just purchased and had to have programmed.. was happy with it for couple weeks. Now my fob is completely fixed with a new battery as well which I think it should have came with read more

I have been going to Curly's Lock & Key for many years. My experience has been so consistently positive that I drive halfway across Clark County to come here. The owner (Kevin Bryan) is hands-on and often personally helps customers. Kevin is very professional and knowledgeable. My main needs are residential, but at Curly's I get commercial level expertise and service at an affordable price. Curly's will stamp letters on duplicated keys at no extra charge. This is very helpful to differentiate similar looking keys. Also, the store carries a wide assortment of reasonably priced key accessories to organize and tag keys. In summary, a great locally owned business that I highly recommend. read more

Curly's were truly life savers! My elderly parents are visiting, and I got a call while at work in Portland that they had locked themselves out of my house in Clark County. I called Curly's, and explained to Mitch that my dad has a rare Parkinson's related syndrome that prevents proper blood pressure regulation, and hot weather is one of the triggers for a dangerous BP drop. Mitch was very empathetic, and he quickly rearranged schedules to get a locksmith to my house in well under an hour. Michael the locksmith was fast, friendly, and professional. Curly's will be our locksmith from here on out! read more

We've frequented Curley's for many years always found those working there to be pleasant and helpful. Today we stopped in to get keys for our boat and a fob for our 2021 pickup. My husband asked for the boat keys and asked if they could replace the fob. One man made the keys and a second looked up the fob. He told us that they couldn't yet get the fob but we could check back. My husband asked what the cost would be and the man who made the keys got agitated and loud and said to quit harassing him they already said they couldn't tell us. He was getting loud and red faced. I've never experienced customer service such as this! Needless to say we are looking for a new key shop and won't be going back. read more

Called them on Friday afternoon needing my Grand Cherokee key cut and programmed. They told me to come on in. It was supposed to take up to 30 minutes. I was in and out in about 10 minutes! Couldn't have gone any smoother. read more

Very friendly and professional. They rekeyed both my vehicles when my keys were stolen from my house. I chose them because they were sent by AAA a couple years ago when I got locked out of a vehicle, so when I needed serious help, I went to their location. Recommended. read more

Curly's Lock & Key - Keys & Locksmiths Near Me - Vancouver, Washington

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I went in twice to get a key made and they couldn't do it because it said do not duplicate. I get that, but I don't get that Kyle has an attitude. He's just "not" nice, for no reason. He should not be working with people. Then I accidentally called them to open a door on a house that we don't have a key for. His guy tried for a long time, but could not get us in. Then, I called Leprechaun Locksmith and he opened it. I told Kyle we shouldn't have to pay if they couldn't open the door. He refused to give me my money back. So,I paid ended up payonh two people. Call Leprechaun Locksmith! NOT Curly's. They are not customer friendly and charge you for a service they didn't complete. Leprechaun said he would not charge if he couldn't get door open. That's how it should be! read more

A friend advised me to go here in order to find the parts I needed for deadbolts and doorknobs. They not only had the specific things I needed in order to do my own home repair, but they gave me helpful hints and made me feel confident about what I was doing. What a great hidden gem it turned out to be. read more

Finally got a spare key, service was fast and the key is perfect for way less than going to a dealer. Great shop!

Customer service is very bad. The owner is rude! Also few months ago they duplicated many keys for me and they didn't work. They redid it. I didn't leave any review back then. But today was something... I will never come back to that place ever again :( read more

I have used this location repeatedly. staff is knowledgeable, proficient and helpful. pricing is very affordable

$1.95 for a key. They had gold...3 other places I went didn't. Fast service. Would definitely go there again. I actually went to the one on 164th & 1st St. just behind AM/PM. read more

I really don't like to write bad reviews but I just have to with the poor customer service I received today. Bunch of jokers here. Took key in for file cabinet last week. Service guy made 2 keys.... when I got home I couldn't get either key into the lock. Service guy said if it didn't work he'd give me my money back or bring the lock in. Today I went into this business for the 2nd time to tell him the keys didn't work and I went in with the lock core he requested I bring in if the keys didn't work. Long story short... the service guy said he could not punch the core out of simple barrel lock because it was made in china. He was condescending. Not helpful at all. Didn't even off any type of other assistance to make my situation better. So Ladies stay away! .... I should have stayed to get my $3.50 refund for the keys but I don't even want to go back there EVER again. Kinda funny how the world works... Later in the same afternoon - after having such a negative experience at this place - met up with mobile locksmith "Aaron at Locksmith Plus" - he was actually parked next to my car when I had to go to work. I told him what I asked this establishment... he said my request was pretty simple and he could help out no problem. Totally awesome experience! I'm calling LOCKSMITH PLUS all D-A-Y Long for any and all locksmith needs over this place. Check them out https://locksmithplusincportlandor.com read more

I've been a customer of Curly's now for years; innumerable amount of keys made and many locks purchased here as well. staff is polite, friendly and professional. 5 stars ***** ! Thank you Curly's !! read more

Extreamly rude customer service. I mentioned that our conversation was not going well, he agreed and continued to not give me clear answers. I eventually answered for him as in he was not going to preform the services I was requesting and needed. However, before I left he did succinctly answer my question about another business that could and would preform the key fob services I needed, A-MAX Security Solutions! Over the phone A-MAX was delightful and I look forward to giving them my money, so thanks for that Curly's!!!! read more

Has helped me out a number of times. I used to rent out a room and had to get the locks changed every time someone moved out. They would just pop out the center of the knob and give me a new lock. Have had MANY keys made there. read more

What an awful person the owner Kevin is! I came home last night and found him in my assigned parking spot. I politely asked him to move. He was drunk and and yelled a homophobic slur at me and refused to move. I was baffled. My neighbors had to threaten him to get him to move. Then he tried to run them over! I'm still confused by the whole incident as there was no rhyme or reason for it. I definitely won't be calling Curly's the next time I get locked out! read more

Amazing service. Great integrity, hard working. These folks worked hard at programming our key fob. Very good at what they do and they've been around for years read more

These guys know their stuff---and they have lots of choices. I was really pleased when I went in there after someone broke into my mailbox (twice!) and the lame lock that I bought at Home Depot didn't work. I wasted so much time driving to Home Depot and then Lowe's when all along I should have just gone to this place. They were really nice and explained all of the options. Sure, it cost a couple of dollars more but I will never hesitate to turn to them the next time I need something! read more

I had a very simple problem with my car key fob, the dealer was going to charge me $130 to tell me what was wrong, I was recommended Curlys and figured I'd just stop by before going to the dealer. The very nice man fixed it for me in minutes for no charge. read more