i was doing a complete start up of our swimming pool and the water was turning green before I could…read moreget it full enough to run the pool pump. I called them and Lance made a special stop to help me with it! The pool was crystal clear after that and it has been perfect ever since! He keeps a good check on everything for a reasonable price! I totally and highly recommend this pool service! They've exceeded all expectations! Anthony M.

Whenever I have a problem with my pool, I call Lance at Certified Pools of Eustace, Texas. They…read morealways respond promptly repair the problem immediately. Two years ago, I had an electrical problem with my pool equipment. Lance came out later that day, made the repair, and had my pool back and running in less than 30 minutes. Yesterday, I called Certified Pools because the heater on my spa was not working. I left a message but Debbie called me back within 10 minutes. She scheduled an appointment for the following day. Sure enough, Lance showed up right away and had the heater going within 30 minutes. If you need someone to repair or just service your equipment, you can't find a better, more reliable company than Certified Pools.

Fantastic work and they scheduled us quickly and completed the work cleanly and on time.read more

H&S did a great job with my full pool refinish (plaster, tile and coping). Very communicative and…read moreeven voluntarily remedied an unfortunate situation where some of the coping was damaged by tree droppings during the work. I highly recommend working with them.

Absolute best pool service! They are extremely reliable and friendly. My dog looks forward to their…read moreweekly visit too!!

I have been very pleased with Four Seasons Pool Services. He is very prompt and aware of everything…read morethat I might not be myself. I would recommend them to anyone

A couple of years ago I was having a problem with algae in my pool that would never go away no…read morematter what I did. After months of trying everything I could think of, Purity Pool Solutions was referred to me. The first meeting was very professional, informative and thorough. Pricing is very fair and reasonable for weekly service and peace of mind knowing it will always be clean. I always know exactly what is done and what chemicals were used. Weekly emails after service detail all information. I will be a lifelong customer!

After leaving a 1 star review of service, my husband was contacted by Paul Higgenbotham. He was…read morevery professional and explained what was perceived as rude was in actuality a misunderstanding. The sales lady was speaking to another person, out of the line of sight of my husband, which my husband assumed was to him. Trinity Valley Pool has always been friendly and helpful. This was a complete misunderstanding on our part. Thank you for taking the time to call us and explain with the offer of the video. Most places would not have made contact.

Always friendly and very knowledgeable staff. Never in a rush and always willing to take beginners…read morestep by step. No pressure to buy their products but I've found their products are much better than what are available at WalMart. We drive about 30 min just to come here. Well worth the drive!

Outstanding service, knowledgeable and personable team members, qualified service techs, quality…read moreparts and a reasonable business in its customer interactions. These comments are from a former Reliability Engineer with many years experience analyzing failures of: equipment; maintainer and operator actions; organizational & training environments; and related systems. We have had Texoma Country Pools and Spas take care of our pool for 9 years. We are first time pool owners, are older and retired. We were surprised in learning how much there is to know and do to keep a pool with the associated equipment properly maintained and serviced. Wish we could say we have done that well, but we have stumbled a number of times. TCP&S has helped us get "right" after those stumbles. During service calls, their expert service reps have spent extra time with us explaining how parts of the equipment work, why certain issues came up, what settings / procedures are recommended etc. There have been many opportunities to take advantage of the situation and charge us more .... they did not. In fact, when there are multiple options to resolve an issue, they explain those, the costs, and the pros and cons of each option. I over-research everything. I am very pleased to see that for many of the low ratings with detailed complaints here, TCP&S took the time to provide their record of the details in a rebuttal. The obvious misrepresentations in some of the complaints are eye-opening. My compliments to Kara for her help over the years and to Ryan for his most recent service call. My view is if you have an issue and are reasonable with TCP&S, an acceptable compromise can be achieved. There is good reason why this company has been in business so long and occasionally has backlogs.

We requested a green to clean service, a service which we have happily paid for before and had good…read moreresults. However, this time the service was terrible and the communication during the time of service was little to none. FOUR times they came out and dumped chemicals in our pool and called it good to swim in when it most definitely was not. Chemicals we were willing to pay for since they were used in our pool. Not only was our pool still dirty, my husband had to help the technicians. We should be charging a $75 cleaning fee for that by their standards. During the time of service it was never communicated to us that the filters of our system needed to be cleaned. It was 4 months after service that we were told it had to do with our filters. NOTHING was told to us during the time of service. If we had been told that we would have done it. Our bill was over $500 for a still dirty pool with debris still in the bottom. With just cleaning fees alone $75 x 4 = $300 which is over half the bill. This is ABSURD. I told them I would pay for all the chemicals and for 1 of the $75 cleaning fees, but not 4 of them. The GENERAL MANAGER has poor customer service and fails to recognize when a customer is unhappy with the services performed. He got an attitude with me about the amount owed for the terrible work done. All aside this company and Don choose to lose a customer over $225 (3 cleaning fees of $75) instead of swallow his pride and help with a solution on how they can do better. Don threatened to take us to court... Don tried to tell me that they came out TWICE the first time to clean our pool yet the total for that service was $125...less than 2 cleaning fees of $75 This company doesn't care about the customer they care about being right and the money. 25% clarity from start to finish. Great work my friends. I wish I could give 0 stars honestly. Verbatim Don said: "I'll make my point" Go ahead Don, please show everyone how careless you are about customers.

Wonderful knowledgeable people, we have been doing busy with them for 8 years, hands down, best in…read moreEast Texas!

I have been a customer for 20 years for my in-ground pool! They are knowledgeable -especially…read moreAmanda- and patient. Prices are competitive, product quality A-1.