I had a follow up procedure and applaud Dr Curtis and his surgical staff for an excellent experience. However, upon arrival I presented my dental insurance "explanation of benefits" and previous receipts as there appeared to be a discrepancy, and dental offices always seem to estimate the customer payment portion when services are rendered. When I presented my question to the front desk attendant she immediately said the person that handles "that" is not here. But, she went on to increase the tone of her voice while attempting to explain the way billing works. I asked her not to raise her voice at me as I simply asked a question. (I was sure to be respectful in my tone and volume as I, too, work in the medical field and understand customers receive varying receipts and EOB's. Also, other customers were in the waiting area and could hear everything.) I simply had a question about my portion of the payment. Another employee standing to the right of the desk attendant heard this exchange and rolled her eyes. So, my only concern is for front area staff to routinely receive customer service training classes and be continually reminded by an office manager how to respond professionally to customers that pay hundreds, or even thousands, of dollars that eventually pay their salary. IMO poor customer service is what harms all businesses and especially the small business owner. read more

My dentist sent me there saying he was a friend and had a 3d x-ray. The doctor was very professional but I could hear giggling and carrying on in the front on the office. The doct did take several x-rays before doing a very expensive root canal. I have other root canals in the past but I had a lot of pain after this root canal. After going to my own dentist several times in the next 5 months and having to go to my family doctor and also pulmonologist because I kept getting sinus infection, ear infection, bronchitis, and a constant headache all on one side of my head I finally went to a different dentist only to find out the root on that tooth had crack the whole way down the side. My tooth had to be pulled. So much for that 3d x-ray machine. read more

I went to Curtis Endodontics for a root canal. The entire staff was excellent. The experience was far better than I've ever had with a root canal (and I've had several). The doctor and assistant were reassuring and calming. I could virtually have slept through the procedure! I highly recommend them and will always use them as needed for similar procedures. read more

I put this root canal off as long as I could. They're a hassle and painful and just a LOT to deal with. I went into this with serious dread. Boy, was -I- wrong. Dr. Curtis and his staff were personable and efficient, as well as EXTREMELY kind, making sure to address any concerns I had even before we began and then during the procedure. There was ZERO pain. Even with the shots in the beginning, Dr. Curtis took care to make it as comfortable as possible. I'm not lying when I say I think I dozed off a few times. I was comfortable, and very much at ease. As strange as it sounds, that was one of THE most pleasant experiences I have ever had getting work done in my mouth. I can not recommend this office enough. read more

I was told by another endodontist that I should not have a root canal as it would be too difficult. Dr. Shane Curtis saved me form loosing my molar. Excellent office and stafff as well! read more

Absolutely wonderful experience from the first encounter on the phone with Isabella, to the compassion that prompted a same day appointment, to the sacrifice of the doctor and his most competent assistant, who most definitely chose to stay late to complete this root canal in a single visit, and then on top of that, the patient and kind Louis, who interpreted. AMAZING!! Highly recommend!! It's so heart- warming to see that this kind of service still exists!! ~RN with over 40 years experience, who remembers back to the 'old days' read more

Seen Dr.Shane Curtis today. What a wonderful experience . The best root canal,I ever had done. I went there as an emergency visit,due to an infection. He worked around the infected areas and took his time with me The most professional dental experience,I ever had. Everyone was nice,polite, and I would recommend this team of professionals,as the best in Pennsylvania. read more

Wonderful experience was very nice guy and explained everything about my root canal and I felt very relaxed the entire time. I was referred to these guys from Dr Morehouse in Shippensburg who I also love! read more