Friendly staff awesome customer service and the service is unmatched like no other there are no…read moreextremely long wait times and the technicians are very meticulous about what they do. I am very pleased with the service I received there.

Services are good for the most part which could be better due to times when there is some…read moreoccasional interior excessive oil use and dirt that is reachable with a little more intentional effort. Please at least get a keurig considering y'all have a coffee machine in the customer waiting room but no coffee products and an outdated vending machine. This is all.

Did not call or show when promised. Several weeks later my wife give Palacio a follow up call. He…read moresaid that would stop by. Again never called, never showed. He seems to need someone to remind him of keeping his promises, which is a waste of the customer's time. In the time we waited for Palacio, we could have done the work ourselves.

I was very pleased with the service provided by Palacio's. My car had never had a deep clean…read morebefore and I had been putting off cleaning it. Palacios was reasonably priced, and they did a great job. They advised that they would arrive at noon at my house. They arrived early and got right to work. 2.5 hours later, they were done, and my car looked great. At one point I went outside to check on the progress and they were working hard to get all the stains out of the mats. Overall I would certainly use them again, and recommend them to others. Thank you! Please note that I received no compensation for this review. I hired the company to detail my car.

The most recent time (this past weekend) I was at this location I had forgotten my phone at home…read more The employee who helped me was friendly, extremely patient, and very helpful. There were other cars pulling up and there was an issue with the payment system but he was unphased and got the situation straightened out. I appreciate him a bunch for his help! I also appreciate that they have a power washer which they use to get extra dirt and grime off of the car before it goes through the wash. The mobile app is easy to use for the most part and I think the price is reasonable if you do storm club.

The car wash is great but the people who work here are even better. They are always so nice and…read morecheerful. My vehicle always come out nice and shiny and clean after I come here! No damaged wipers or scratches on my car! Its Quick and washed well. My car is was pretty dirty when i came in but it got almost all of it off. Its not as pricier compared to others but its the. worth cost Definitely recommend.

Mega Auto Spa is great. I've been twice, the first time just for a wash and my car looked good…read moreafterwards. The second time I got the cheapest interior clean, thinking it was just a simple vaccuum, wipe down, etc - which I was fine with. Well, they managed to get 95% of the dog hair off the backseat of my car. No one has been able to do that in two years. I was seriously impressed! I definitely recommend Mega Auto Spa and will be back!

I've been going here for about 10 years, and generally well satisfied with the exterior-only wash…read more The one thing that has gone down in that time is the tire-blackening treatment you are supposed to get with the more expensive washes. Today one tire not blackened at all and the other three just sort of. Sure diminishes the look of the car, even with the lovely finish coating of their "best" exterior wash.

Moved to the area in November of last year. Been getting my truck washed there every week. Today I…read morego to have my truck washed and the young lady says that it's a 25% up charge. Never paid that before since using it. No signs stating the increase. Just totally disappointing. That's $12 more. Plus I like tipping the crew. But that's just not fair. Either I pay the 25% increase or tip the crew. One has to happen over the other. Can't do both. So I guess I will have to take my loyalty somewhere else.

Van looks great. We just got off the Jamestown ferry and needed a wash. After the bath the guys did…read morea great job of cleaning windows, spoke wheels. The whole car. thank you buggy bathe. Price was fair and we got our money's worth

I came here after riding around weeks with the result of a snow storm & for my first time these…read moreboys did they thing cleaning my truck. they worked as a great team & got my car look brand new. I got my car washed, and detailed the inter as well as my exterior for $43. definitely leaving these boys a tip for all the hard work! trust I'll be back for all my car detailing needs

My mom has been going here for years. I went and they missed a ton of sand in my cup area which is…read moreex easy to get out. They didn't even touch my back seats. If I'm paying for something I expect it to be done correct. I am so disappointed and won't be back. I hope others get a much better experience.

My wife and I took a rental car all the way from San Diego, CA to Norfolk, VA. And you know what…read morethat means? Tons of bugs on the car! On our way through the auto wash, we got a good deal on the basic wash that included many quality wash options. As we were going to their free vacuuming service, one of the employees, Kenneth, noticed that all the bugs wasn't off. His exact words were "Rental or your personal vehicle, we will take care of you." I cannot be more thankful for that customer service as we got a free rerun through the wash. Gabe was also a very kind employee that made us feel welcome. I will always take my cars here!

I normally get my car hand washed but the line has been very long and seeing pollen on my car…read moreweekly is becoming a huge pet peeve of mine... Not sure if you can relate, but I feel good when my car is sparkling and my tires are shining! I decided to try this automatic car wash service that is close to my home. Although it was my very first time using this business I decided to sign up for the monthly membership which includes unlimited car washes with wax, rain x and all the Bells and whistles foe the low low price of $40 a month. I figured I love having a clean car. Spring has sprung! Let me give it a shot. I already knew from the beginning that I wouldn't care for the fact that I would have to vacuum my own car after going thru the car wash machine but figured eventually I would bring my 11 year old son and have him earn his keep To my surprise this place was pretty packed BUT the line does move quickly. I get in line. Purchase my membership with attending and inch my way into the automated. We wash. I double check to ensure all my windows are closed. The next attendant guides me onto the ramp and asks me to put my car in neutral. Lights, camera and action! I see neon flashing lights and soapy suds cover my windshield. I hear thumps on and around my car and I realize it's the spinning brushes and rags hitting my car to get the dirt off. Less than 3 minutes I am out and guided by another attendant to park into a parking spot that has a vacuum and wash cloths to dry off my car I hop out and vacuum my car. Be careful. Those suckers are no joke. They will literally pick up everything so make sure that you check your car before vacuuming. Overall I did still see some dirt and weird streaks on my car that I had to work really hard to buff out.. they were so deeply embedded that I thought they might have been scratches. I think there should be more products by vacuum area such as hand sanitizer, air freshening spray, armor all for the dashboard and window spray that is of better quality. This is just my personal opinion. Unsure if I will go again during this month's membership but I will definitely not renew. I can see this an a Emergancy car wash but definitely not the quality I am accustomed to.

I did the self service wash yesterday and my card was charged twice. $7 and an additional $38…read moredollars. When I ended the wash it said about 28 which was already high and so okay, dang. But when I was charged 7+38!?! What in the world!!!Mind you I washed my motorcycle, so it shouldn't have been that long to even accumulate that high of a charge! Don't know about anyone else but this is the most expensive self service I have ever gone through. It's cheaper with my car which makes no sense. I'm super upset at how much this cost me. It is beyond too much.

Tried to pay with a credit card--swipe system doesn't verify properly. Tried three brand-new cards,…read morenone worked. The sign says $7 to start with a card and $4 with cash (which really means tokens, not quarters). So I head to their token machine--one's broken, the other gives out their own tokens, not actual coins. Fine. But then only some bays accept tokens. Others are card only. Why even have tokens if half the bays won't take them? If you're going to require custom coins, every bay should accept them. Add to that the pathetic water pressure and I'm out nearly $30 just trying to get a halfway decent wash. Now I've got leftover tokens I'll never use at a car wash I'll never return to. Go somewhere else.

Today was a great day at my local Autobell. I have been using their services since their opening…read moreday. I was so impressed with the teamwork and professionalism from everyone I encountered. The location is very clean in all areas and the level of customer service has improved so much that I was pleasantly surprised. I paid for the full service and it was completed perfectly. I did not need to ask them to correct anything. They took great pride in their work. The manager, a young gentleman, was very attentive, watchful, and jumped in to help out. Wonderful way to lead.

They did a terrible job and the manager said he was going to call the police, because I was using…read moretheir equipment because they didn't vacuum or wipe down my vehicle so I told him to call the police. After I had already vacuumed again myself. And I tried to keep wiping the vehicle because they didn't finish wiping it either he told me he was gonna call the police because I could not use their equipment I told him I needed to use the equipment because they needed to do a better job. ! I was furious would not recommend this location because of the manager mostly!