Friendly staff awesome customer service and the service is unmatched like no other there are no…read moreextremely long wait times and the technicians are very meticulous about what they do. I am very pleased with the service I received there.

Services are good for the most part which could be better due to times when there is some…read moreoccasional interior excessive oil use and dirt that is reachable with a little more intentional effort. Please at least get a keurig considering y'all have a coffee machine in the customer waiting room but no coffee products and an outdated vending machine. This is all.

I've had a monthly membership here for quite a while and have always been happy with it. The staff…read moreis friendly, the wash does a good job, and the location is super convenient. They have all the basics you'd expect, self-service vacuums, hand drying, and every now and then they'll even put out free air fresheners for customers. It's not a flashy place, but it's consistent, affordable, and the employees always greet you with a smile and a wave back at you when you come through. I've never had any complaints and plan to keep coming back.

The most recent time (this past weekend) I was at this location I had forgotten my phone at home…read more The employee who helped me was friendly, extremely patient, and very helpful. There were other cars pulling up and there was an issue with the payment system but he was unphased and got the situation straightened out. I appreciate him a bunch for his help! I also appreciate that they have a power washer which they use to get extra dirt and grime off of the car before it goes through the wash. The mobile app is easy to use for the most part and I think the price is reasonable if you do storm club.

Dylan did a great job detailing my car. I reached out to him last minute, but he fit me into his…read moreSaturday schedule. He was professional and showed up on time. I'm not from the area full-time, but when I'm in town, I will give him a call. Thanks Dylan!

Mega Auto Spa is great. I've been twice, the first time just for a wash and my car looked good…read moreafterwards. The second time I got the cheapest interior clean, thinking it was just a simple vaccuum, wipe down, etc - which I was fine with. Well, they managed to get 95% of the dog hair off the backseat of my car. No one has been able to do that in two years. I was seriously impressed! I definitely recommend Mega Auto Spa and will be back!

I purchased the mega package. It was a great value. I have been bringing my jeep here since it…read moreopened. For years it was the best wash I had ever experienced. The jeep always looked like it was detailed. They now refuse to use any brushes on the exterior because of the spare tire on the back. I can no longer just get an exterior wash. It must be finalized by hand. It is no longer worth my time to come here.

I've been going to buggy bath for years and like anywhere they some time has issues. But they…read morequickly resolve any problems you may have. I want to send a shout out to the team that prepared my vehicle for the wash and the two that finished the vehicle. you all did a great job. Best I had in a long time. For the management, I was the Toyota Tundra, Orange, 9 Jan at about 1600, maybe a little earlier.

The car was not vacuumed or cleaned. I even paid extra because there was dog hair in my car. I…read morebrought another car in the day before, and it was not cleaned or vacuumed either. I had to finish cleaning and vacuuming both cars myself.

This place is located near my home but even if it wasn't, it would certainly be worth the travel…read moretime to get there. They do excellent work cleaning my cars. They also offer interior cleaning as well.

My mom has been going here for years. I went and they missed a ton of sand in my cup area which is…read moreex easy to get out. They didn't even touch my back seats. If I'm paying for something I expect it to be done correct. I am so disappointed and won't be back. I hope others get a much better experience.

My wife and I took a rental car all the way from San Diego, CA to Norfolk, VA. And you know what…read morethat means? Tons of bugs on the car! On our way through the auto wash, we got a good deal on the basic wash that included many quality wash options. As we were going to their free vacuuming service, one of the employees, Kenneth, noticed that all the bugs wasn't off. His exact words were "Rental or your personal vehicle, we will take care of you." I cannot be more thankful for that customer service as we got a free rerun through the wash. Gabe was also a very kind employee that made us feel welcome. I will always take my cars here!

I normally get my car hand washed but the line has been very long and seeing pollen on my car…read moreweekly is becoming a huge pet peeve of mine... Not sure if you can relate, but I feel good when my car is sparkling and my tires are shining! I decided to try this automatic car wash service that is close to my home. Although it was my very first time using this business I decided to sign up for the monthly membership which includes unlimited car washes with wax, rain x and all the Bells and whistles foe the low low price of $40 a month. I figured I love having a clean car. Spring has sprung! Let me give it a shot. I already knew from the beginning that I wouldn't care for the fact that I would have to vacuum my own car after going thru the car wash machine but figured eventually I would bring my 11 year old son and have him earn his keep To my surprise this place was pretty packed BUT the line does move quickly. I get in line. Purchase my membership with attending and inch my way into the automated. We wash. I double check to ensure all my windows are closed. The next attendant guides me onto the ramp and asks me to put my car in neutral. Lights, camera and action! I see neon flashing lights and soapy suds cover my windshield. I hear thumps on and around my car and I realize it's the spinning brushes and rags hitting my car to get the dirt off. Less than 3 minutes I am out and guided by another attendant to park into a parking spot that has a vacuum and wash cloths to dry off my car I hop out and vacuum my car. Be careful. Those suckers are no joke. They will literally pick up everything so make sure that you check your car before vacuuming. Overall I did still see some dirt and weird streaks on my car that I had to work really hard to buff out.. they were so deeply embedded that I thought they might have been scratches. I think there should be more products by vacuum area such as hand sanitizer, air freshening spray, armor all for the dashboard and window spray that is of better quality. This is just my personal opinion. Unsure if I will go again during this month's membership but I will definitely not renew. I can see this an a Emergancy car wash but definitely not the quality I am accustomed to.

I did the self service wash yesterday and my card was charged twice. $7 and an additional $38…read moredollars. When I ended the wash it said about 28 which was already high and so okay, dang. But when I was charged 7+38!?! What in the world!!!Mind you I washed my motorcycle, so it shouldn't have been that long to even accumulate that high of a charge! Don't know about anyone else but this is the most expensive self service I have ever gone through. It's cheaper with my car which makes no sense. I'm super upset at how much this cost me. It is beyond too much.

I have been a customer of Freedom Wash (Carwash) on Sam's Drive in Chesapeake for quite a while now…read moreand I'm very pleased with the results and service offered. The only drawback was the upgraded wash that they were working on for quite a while. Going from 2 service lanes down to one could be a hassle at times but now that that is complete, things are back to normal. Occasionally they need to perform routine maintenance and when they do, they go down to one lane but that is very infrequent. I can usually zip in and get out quickly with my vehicle clean. What more could you ask for in a car wash?

Today was a great day at my local Autobell. I have been using their services since their opening…read moreday. I was so impressed with the teamwork and professionalism from everyone I encountered. The location is very clean in all areas and the level of customer service has improved so much that I was pleasantly surprised. I paid for the full service and it was completed perfectly. I did not need to ask them to correct anything. They took great pride in their work. The manager, a young gentleman, was very attentive, watchful, and jumped in to help out. Wonderful way to lead.

They did a terrible job and the manager said he was going to call the police, because I was using…read moretheir equipment because they didn't vacuum or wipe down my vehicle so I told him to call the police. After I had already vacuumed again myself. And I tried to keep wiping the vehicle because they didn't finish wiping it either he told me he was gonna call the police because I could not use their equipment I told him I needed to use the equipment because they needed to do a better job. ! I was furious would not recommend this location because of the manager mostly!