I was very satisfied with Tom and his crew -very knowledgeable and did exactly what we discussed. I had a fireplace project that they completely wired and installed including a power tv mount /the guys on the crew (John and Lee) were on time and very pleasant to talk to ..highly recommend Custom Audio !! read more

The owner and his team are really knowledgeable, helpful, and friendly. Recently, I had a new tv wall-mounted and updated my digital remote. The technician did an amazing job: giving advice, setup, and explaining everything. read more

Awesome customer service, and workmanship and knowledge that all-in-all, exceeded my expectations. I had inquired about an outdoor speaker that I needed some help in understanding how to fix, or rewire and Tom was there within the time needed and help explain everything to me as we were going through the job. It was very professional, reasonable and just an awesome guy. I would recommend him to anyone looking at anything audio-related (both commercial and residential) and I look forward to using him for my next job and project. read more

These guys did a great job. They were very polite and personable. I had two TVs hung and discussed getting a Bose surround sound system installed. This would have involved putting outlets in, drilling through studs to run wires above a fireplace (to hide wires behind the wall), and hiding receivers. The guys were careful and neat and had smiles on their face. It's extremely refreshing to come across people who aren't completely depressed while at work. I've had a lot of work done on my house in the last couple months and these guys are/were by far the best as far as appearance, attitude, and professionalism. read more

arrived early and had problem solved if 30 minutes. very nice tech and new his stuff. would definitely use them again.

Tom King was great to work with and easy to communicate with. He mounted a tv on our stone fireplace and was very thorough with his work, ensuring that we were completely satisfied with how everything looked and worked. He kept to his quoted price and was very respectful of our home. We will definitely hire him for any future projects and we highly recommend him. read more

Before anything else, I want to say that Tom King and Custom Audio Works are excellent and I would highly recommend them to anyone looking for audio solutions for their home (or business). In fact, I already have to guests who have asked about the music playing throughout the entire house. If you're looking for a one-stop, reasonably priced place for your audio and video needs, then there's no need to look any further. I actually very rarely write reviews, but I believe in giving credit where credit is due, especially when someone has gone above and beyond like Tom and Custom Audio Works. I know it's tempting in this day-and-age to try the many DYI options out there, but they are rarely as easy as they claim to be and there's nothing like have an expert installation and guidance when making this kind of investment. I knew when my wife and I recently moved into a four-story townhouse that had pre-existing speakers, that I was in over my head. I also knew I wanted to have these speakers playing music as soon as possible. I made an appointment with Tom to come over for an initial consultation and he expertly diagnosed the existing complicated wiring and was happy to have me tag along. He asked me well-pointed questions about what I was looking for in my new setup given the existing wiring and within a day sent me a detailed estimate that included various pricing options based on what we had discussed. Throughout all of of our intereactions he communicated in a kind, patient, and professional manner that put me and my wife immediately at ease. When in our home, he was super respectful of our space and belongings, always asking permission before continuing into another space. I was impressed with him and the efficiency with which he worked. Tom sensed my eagerness in getting all of this setup and was able to return with all of the equipment needed a few days later (including surround sound for the speakers in our den). He not only installed everything in several hours, but gave us a patient guided tour through how to use it all and was sincere when he said we could contact him with any questions as we became familiar with the system. I can't believe how wonderful it is to have music throughout our whole house for us and entertaining and how reasonably priced it all was. If this sounds like a glowing review, it's because Tom and Custom Audio Works deserve it. I will definitely be calling on him in the future and will recommend him far and wide. read more

I only wish you could give 6 stars! I have been a general contractor for 30 years working with many contractors. Tom and his staff get it right from beginning to end. Great help with design...no pressure...super courteous, polite, and caring. Very knowledgeable of the industry and look forward to working with them in the future!! read more

Custom Audio Works showed up on time, the installers were clean, neat, and professional. They did the job right the first time, they did not leave a spec of dust or dirt behind. They were very polite and efficient in explaining to me how to operate and maintain the surround sound system they installed. I have and highly recommend them for any and all of your audio/video needs! :) read more