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    Custom Awning Service and Builders

    5.0 (1 review)
    Open Open 24 hours

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    2 years ago

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    Buyer beware. If I could give zero stars that would be more appropriate. They are a horrible,…read moreterrible company filled with people who don't know what they are doing and don't seem to care. They have been given there trys to do a gutter system correctly on my home and I finally turned to another company to get it done properly even though the repair was still under warranty. That's how much I do not trust them. Then they showed up at my neighbor's today and without permission used my driveway as a dumping ground for debris. They took the debris away but left a dirty filthy mess and lots of rusty nails for me to contend with. The guy I tried to talk to on the job site was belligerent and would not stop using my property when asked to do so. I probably had every right to call authorities. I will report them to the appropriate consumer watch dog agency. DO NOT USE THIS COMPANY.

    Home Genius Exteriors

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    On November 5, 2025, we entered into an $8,000 contract with Home Genius Exteriors for five ProVia…read moreEndure EN600 replacement windows. We want the professional installation and finished product for which we contracted and paid. Two additional windows are under contract and a deposit was paid, but because we made a warranty claim, Home Genius is now seeking to not measure, order or install those two contracted windows. The original installation was performed by a two-person crew. One installer brought a newborn infant and was simultaneously caring for the baby while working, including feeding and changing the baby in our home and keeping the baby in a carriage near the work area and ladder. The workmanship was extremely poor. Windows were not properly centered, caulking was started and abruptly stopped, windows would not properly open or close, and a screen was damaged. The problems were significant enough that Home Genius sent an entirely different crew per our demand several days later - they initially intended to send the same two. The second crew spent approximately twice as long correcting the first crew's work as the original crew spent installing the windows. Although some problems were corrected, we discovered that visibly scratched and painted old vinyl frame material remains incorporated into the finished appearance of our new ProVia windows. HGE's own contract promises professional workmanship and makes HGE responsible for proper completion even when subcontractors are used. Two additional contracted windows have not been measured, ordered or installed, although our deposit was paid. We do not believe making a legitimate warranty claim concerning defective workmanship permits Home Genius to abandon or cancel its obligations for the remaining windows. We have only asked that Home Genius to honor it, properly address the defective workmanship, and complete the two remaining windows as agreed - but this is a company that does not care and retaliates.

    Columbus Windows and Siding Company - Laser Marine Blue Royal Estate Siding by Columbus Windows and Siding Company in Columbus, OH

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    I found Columbus Windows and Siding after researching companies that could provide roofing and…read moresiding assessments for a leak issue I had in January. I would only accept highly rated companies with good reviews and an A+ BBB rating which came down to ~4 companies. I had planned on getting a few estimates and going from there. I honestly don't know why I chose to call CWS first, but I did, my call was taken by a wonderful lady whose name I cannot recall but she scheduled me immediately with Jeff. Well, I'll tell you, Jeff was excellent, he gave me honest assessments and helped me figure out what I needed, not what he could sell me. I had several requirements which he listed to and gave me honest, educated advice for all of them. Several weeks later my materials had been delivered, and we set up the date. The crew arrived on time and went straight to work after a brief conversation; I believe the crew chief was Daniel. The crew did an excellent job and listened to all my concerns, I had zero issues with them, they were great and did excellent work. In closing I will say, for the siding work I had done, and I've had siding done twice before, these guys were the best by a mile. All I can say in closing is, make sure you keep these people around, they make your business look really good.

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    The Gutter Boys - The Gutter Boys installing gutters

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    Overall good experience with Gutter Boys. The sales rep/estimator was responsive when I had…read morefollow-up questions, and wasn't a pushy presentation. Don't expect to negotiate here, they just give you their best price and don't start at like $6K and hope you bite and then work price down as you say No. Overall the product design looks superior to their competitors. Also liked that they could connect me with a "contractor bank" where I could get 0% APR over 18 months. A few weeks later - there was an issue I had with a piece of the install where it didn't seem to be working properly. They were here and fixed it within 2 days of me reporting it - so once again, very responsive and focused on customer satisfaction.

    I wouldn't have these guys clean my gutters or windows if my life depended on it. First, they told…read moreme that I would have a 10 day window of time in which the work would be done on my house, but that I would get a call at least 24 hours beforehand to notify me of when they intended to come out. That didn't happen. They called me 30 mins before they were about to show up. I informed them that I wasn't home and the response was that as long as I had my sreeens off my windows, he could not only do the gutters, but also clean the windows. Only, during the sales call, I was told that they needed access to my house, so that they themselves could remove all screens. I informed the tech of this and he hemmed and hawed and said that no, they don't typically, but that he could help me remove them. I informed him that I was cancelling the windows because I don't have that kind of time on last minute notice. Then, the guy shows up at my house, gets his gear out and sets it up at my neighbor's house, unbeknownst to me. Then 20 mins later I see the guy racing away from my house. I'm like ok, that's odd, maybe he's getting a coffee or something. When he doesn't call me to tell me what's going on, I call him and he says, oh yeah, sorry man, gotta go help another tech who is having equipment problems. He also says, oh by th eway, my ladder is too short and I have to get a new one, and I'm going to knock out some other jobs and I'll come back to yours later. I was like, wow, I raced home to facilitate this and then you leave without saying a word. I asked him if he planned to call to notify me of this and he had no coherent response. So, I called customer service and the lady on there was a real b!t$h. She admitted the tech lied and that they do take the screens off. So, I told her that the liar tech isn't coming back to my house, that they needed to send someone else. She said she was on it. A few hours later another random guy called and said he was on his way. I said ok, great. 3 hours pass and he's not here. So I called him back and he said that a supervisor from Gutter Boys told him that a supervisor had to do the job and that he coudn't anymore. He also admitted that he was a subcontractor that doesn't even clean gutters for a living - he was an electrician and had only cleaned gutters a few times. I called to report this to that same b!t$h and told her I was cancelling both orders - she then hung up on me. These guys are unprofessional, liars and dumb as rocks.

    Custom Awning Service and Builders - patiocoverings - Updated September 2026

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