I did a review on Google a few months back about their terrible customer service! Now they have…read morecharged my insurance company the max for the cheapest reading glasses and told me when I was there I could only get them off of one of two racks!! now they have broken and just a few months. Very cheap terrible place.

I was in need of a new pair and I just didn't want to go the WalMart way or Big chain Crafty…read morewhatever. Not because I think the employees there don't need paying customers too, but not this guy not this time. I found this one stop shop, custom(ER) focused, brilliant work, owner operated friendly staff. The young lady that helped at pickup was very helpful and knew the fit wasn't just right and quickly fixed the problem by having the Owner finish adjustments. It was so fast she took the glasses, turned a fan on bent them suckers like she was just you know bending my new glasses. I put them on and BAM no kidding perfect fit.

We found the service excellent and thought the price we received was more then fair. We will return…read moreif we are ever in need of the services they provide. Thank you!

Great little shop got some 40% silver with no premium easy owner to deal with if I win the lottery…read moreI'll go back

Took a ring I bought here when every other store said sizing was impossible. They did an amazing…read morejob and it got perfectly. Not only was the craftsmanship really good but they were very friendly and happy to help anyway they could.

Though Valley Discount is no longer open I'd still like to say that they were one of the best…read morestores in winchester. Family owned and operated for over 2 decades. They went through some terrible times but worked hard and held on till the vary end. They donated a great amount to various charitys over the years and did their best to help the community in times of need. Though many of their acts of kindness went unnoticed by the public with some going as far as to shame them for their race and spew unwarranted hate in their direction the people who ran and operated Valley discount still did their best to help people and other small businesses in the winchester area. Though they are gone I will not forget them and all that they have done.

Pro: big parking lot, friendly staff, cost. Con: old…read moreinterior After eating at the Pot O' pho restaurant next door we decided to stop by here because the ward plaza was sold and every store there will be closed in December. When we first came to the door at 11:45 am it was still closed and the paper on the door says that they open at 12pm. Just as we were heading back to the car the owner open the door and invited us in a bit early which was nice of him. Looking around you will find a lot of variety of items such pet supply, car items, jewelry, pillows, and more at a discount. After walking around we found some items that interested us and paid at the register. They have a big parking lot so no issues there. All in all, my experience here was good and would recommend everyone stop by here before the closed down forever in a few months.

I've been going to the Optical Center for many, many years. The staff is very skilled at fitting…read moreand adjusting glasses. The prescriptions have always been filled perfectly! Repairs? That too!! I dropped a pair of glasses on a gravel road while walking my dogs. Two days later I found them after a car had run over them and done some severe damage. The Optical Center was able to put them back in shape! I appreciate the friendly and talented staff.

I have been going to The Optical Center in Winchester, Virginia, for years and have never thought…read moreabout going anywhere else! All the employees are wonderful and do an excellent job. When one purchases glasses from them, they take excellent care of any repair needs in a timely and most cost effective way often for free as part of their customer service. For example, I have taken in glasses occasionally that were pretty badly bent after accidentally sitting on them and they were able to straighten out the glasses good as new right on the spot. Also, in this shop, when it is a quick repair, you can watch them work on your glasses...pretty amazing craftsmen. Friendly, professional, personable, and tend to remember who you are as a regular customer. I very much enjoy going there to purchase and repair my glasses. By the way, nice selection of glasses. Have never failed to find a pair I liked. Highly recommend this business!

Do not take stained glass classes here!…read more Thought this would be a fun thing to do, purchased a class for myself and my wife....wrong! The owner has no teaching ability whatsoever. Instead of an overview of the whole process, she just jumped straight into how to score and cut glass. Would be nice to know what the whole course would cover, what we would do, etc. The cutters we used were designed to be filled with oil (to lubricate the wheel and keep small chips of glass down) but she said but she doesn't do that. She said they can be dipped occasionally in oil, but never offered any advice as to how often, just said "it depends", with no further guidance, nor any oil actually offered. I guess as brand new to this we should know when oil is needed? We did learn how to cut, except it was tedious at times. For example one time she said "don't cut it that way...well you can..some people do...I don't...but you can if you want...it's really up to you"! Often when we asked "why" something was done, she couldn't really answer, and would become vague or argumentative. One time I commented on a piece of glass,mane she said it was "water glass". Not knowing what that means, I asked. She didn't really answer, but said she can just tell by looking at it. (Note going online online later I found that "water glass" is a term used when glass is stretched while being made, giving it the look of rippling water). Very frustrating when trying to learn. We chose a pattern, she then told us to first try to find pieces of glass that might fit from bins of shards from previous classes. Later, she offered some large pieces of glass to chose from, but told us she kept most of the good glass in the back, and to tell us what we wanted, and she would go back to see if she had it. Question...how are we supposed to know what colors and glass patterns we can use when we don't know what she has? Again, very frustrating. We finally said we would just take the patterns home and go online to find some colors and styles we thought might look good, and her comment was "that's cheating"...what? In our second class, we cut glass from cutouts from our patterns. Tough because trying to keep the thin printer paper she gave us from moving while trying to trace around the thin paper with a worn out markers was quite the challenge. Later online search showed lots of easier and better ways to do this. Grinding - this is where it finally got bad. After we had cut out pieces, she directed us to small table top grinders to grind the pieces to fit our patterns, and to take off sharp edges so the foil would stick...what's foil? On my grinder there was a huge amount of glass dust built up around the grinding wheel, which got worse as I ground, coating my hands with glass dust. After about 5 minutes, I overheard her tell my wife "you can spray a little water every now and then"...what...water? I asked her what she meant, and she said she forgot to tell me, and pointed out a spray bottle on the counter, and said to spray a little now and then. THIS IS NOT HOW THIS IS DONE!!! I found out later the grinders are designed to be filled with water, with a sponge that keeps the grinding wheel wet. This keeps the grinding surface cool, makes grinding much easier, keeps the grinding wheel from wearing out, and KEEPS DANGEROUS SILICA DUST FROM FORMING AND BEING BREATHED! There was no water in the grinders, and she gave us no masks or safety glasses. During our second class the AC kicked on, and we were blasted with a very bad, noxious smell. She apologized, said it has been doing this. Note: This is likely caused by never changing the filter, or the coils have severe mold buildup and have never been cleaned. Not good. After our second lesson, I went in and said we were done, didn't want to continue something that kept us frustrated, was taught incorrectly, and not safe. She argued, tried to get us to continue, and tried to justify the incorrect instruction. When she finally accepted we were done, she said she couldn't refund us for the 3 classes we had yet to take because she didn't have the money to refund us. Now it makes sense; her wanting us to try to dig through shards of previous cut glass first, and limiting what glass we actually had to choose from. Same with thin computer paper to try to trace around, worn out markers, no oil for the cutters, etc. The shop is very junky and cluttered, shards of glass everywhere. Note: if you try to contact her on the business number, you will never hear back. We called and left several messages that were never returned. When asked, she said she never checks messages or uses the business phone because of spam...what? She said that maybe we could contact her in her cell phone...but then never gave us the number! DO NOT TAKE STAINED GLASS CLASSES HERE!

I found this place looking for a painted rock to take back to Florida with me. I saw one in the…read morewindow and went in to see if the owner would trade with me for one I had painted. She was so nice and let me switch them out. The store is so amazing, it has blown glass and stained glass. We chatted with the owner and a local patron who takes local pictures. We had a great time. We had fun and purchased five stained glass ornaments and a hand blown bowl. If you are in the area stop by and see the amazing glass in the shop! They also offer classes and studio time to make stained glass pieces. I wish I lived closer!!!

We have been going to Cedar Creek Eye Care for 3 years and have nothing but great things to say…read moreabout the office and team. Everyone is very professional and personable. Office is clean and comfortable. They have a nice assortment of glasses for both kids and adults. Dr Reyes is great and Abbie was very patient in helping me pick out my glasses! Highly recommend the office.

Customer service was great! Everyone was pleasant. The woman who took me back and did the initial…read moreexam was outstanding! My gripe, not everyone has a lot of money and going through the CCE for my prescription was expensive, it was never explained to me that I could go elsewhere and possibly save around $100. Which I learned later was an option. It seemed like a dishonest sales tactic. All I'm saying is buyer be aware of your options. Service was great! They are clearly having a problem collecting from insurance companies if they are resorting to shady sales tactics. All that said, I will go back.

Correction: The location is 201 East Jackson Street…read more Very nice framing and matting, and even perfectly matched the frame and matting of an older piece that I planned display alongside. The work is meticulously well done, and the staff was a pleasure. It's a nice shop with some lovely pieces on display. I was very pleased with the result. You won't go wrong. Other services are also available . This was a very pleasant experience.

Great framing shop! The owner is extremely helpful and kind. She explained all the available…read moreoptions and prices. Beautiful and through work , will last a lifetime. Worth a stop if you need expert framework.