Did an amazing job for a great price. Very timely, actually showed up early. Worked for about 3…read morehours on a deep clean of my residence. Will definitely use them again in the future.

The crew is very sweet but unfortunately, they did not do a great job at all. Very disappointing. I…read morepaid for a deep clean and I got a BROKEN item, uncleaned baseboards, (which they came back for to clean) our floors barely swept and definitely not mopped, shower head not cleaned, and more. Texted the owner after they left the second time to let her know I was not happy and did not get a response.

I will be using them for my monthly cleaning! Quick to respond, quick to do the job, and great…read moreprice!!! Love it. Thank you so much

Amazing service. Very professional, on time and left the house looking spotless. Great value with…read moreamazing customer service

We were very pleased with this company and have hired them on a regular basis. Jessica was very…read moreprompt with her messaging and showed up on time. The house was spotless when she left.

This review is not about punishment. It's about low standards, and extremely poor customer…read moreservice. I was pleased with Fiv5 Star Cleaning for several years. I initially gave them 5 stars. Today, I would give them minus stars if I could. This was how things ended. The text: "We will not be moving forward with Fiv5 Star Cleaning. This is the third offense. 1. You extended an offer for a referral discount. I referred someone, you got paid, and then backed out of the discount. That was the last referral I gave you. 2. In the middle of a prepaid contract, you attempted to raise my prices by $10 per month. I did not appreciate this dishonest practice. When confronted, you defended this position, but agreed to "wave" this increase... "This time." 3. We discussed our next six month contract, Where I agreed that a $10 increase was not unreasonable. Less than a month later, when I went to renew, you attempted to raise the price another five dollars. So let me ask you, would you do business with a company that does this? The services are a gift to my wife. Your standards have decreased. My wife has noticed. Things have been missed. Increasing prices, decreasing standards, and deceptive business practices. This not anger. This is disappointment. We will not be renewing. Respectfully, and regretfully, I will be updating all reviews to reflect current circumstances. Do better. Be better. Integrity Matters...ALWAYS!" They agreed to meet me at my home, to resolve the matter, but an hour before the meeting, 2 girls that spoke no English, showed up at my door, unannounced, without an appointment or a contract. I tried calling them, the manager I spoke with was rude and disrespectful, and suggested I find another cleaning company. This is one thing we agreed on. I do not trust these people. Once trust is lost, the rest is irrelevant.

In the five years since we moved in to our 125-year-old home, we've had this great group to clean…read moreour house every 4 - 6 weeks. We had not used them in the past year due to 3 deaths in the family and all that comes with it. Yesterday we brought them in for their "deep clean" service - a top to bottom clean deeper than typically spring cleaning. Stephanie and Becky were here for seven hours and from baseboard to inside of the refrigerator to under the sofa cushions, the place looks as good as when we first moved in. It's a real pick me up after a tough year and I can't recommend them enough.

Royal Touch Cleanin service, LaVetta, left me absolutely speechless and with tears of joy. My house…read morewas in horrible condition, filthy, cluttered and I'm bad shape. LaVetta came in and transformed my home. As soon as I walked in it smelled amazing and was absolutely spotless. I requested the deep clean service with organization. The price was reasonable and she definitely did not disappoint cleaning windows, blinds, molding - literally every nook and cranie! She was very professional as well. I am definitely a recurring customer and would highly recommend booking with her for your cleaning services.

I was looking for a reliable cleaning service at a reasonable price to clean on a regular basis and…read moreI found a flyer in my mailbox from Royal Touch Cleaning. I did a little research and I was delighted to see a good rating on Angie's List for this company so I gave them a call. A few days later Todd came out to survey the house and I decided to Royal Touch a try! We started with a deep cleaning the first week in February and I was told that they may send three cleaners for the deep cleaning. They sent two cleaners and Todd came back for about 20 minutes to clean the glass in the tables and vacuum the living room. Although the original two cleaners were here for several hours they didn't have enough time before the next appointment to properly clean the kitchen (which was a main concern) so we discussed giving it some TLC the following week. There was a shift in the company personnel so the next visit they sent only one cleaner. Although she was nice she was a little slow! I told her to concentrate on cleaning the bathrooms and vacuuming the floors so she could work on the kitchen this time around. Well due to my time constraints I found myself on a stool cleaning cabinet facings as she did the counters. As we were cleaning her boss Heather called and was annoyed that she was still here three hours later, and began speaking rather loudly and yes I heard every word she said! She told the cleaner to finish up but not before saying "if she wants you there longer she needs to pay more!" FYI Heather never called me concerning this matter but a few days later I received a call from Todd asking if we could talk. I was unavailable on the day he suggested but I told him Monday would work for me. We set an appointment for Monday but Monday never came! Two Monday's have passed since our conversation and I'm still waiting for Todd (Heathers clean up man) to fix this mess! Thanks but no thanks Royal Touch!

Scrub Buds did a great job on my move-out cleaning. They really paid attention to the details. I…read morewill be using them again!

By far the worst cleaning experience I have ever had. Beware this company charges your card BEFORE…read moreservices are completed. My credit card was charged before the cleaners arrived at my home. The cleaners showed up 1hr 30 min past the agreed time. I booked the deep cleaning package. Numerous times I had to point out items that were not done or cleaned. Th cleaner would always blame it on the checklist not being completed by the staff. Spoke with the owner who only refunded $50. I do not recommend this company at all.