Idalia and her team were professional, thorough, and efficient. They did a move-out clean for us and the place was spotless when they were done. Highly recommend! read more

I was pleased with the deep clean at first visit. No one showed up for second clean after the appointment was confirmed. When I reached out, my message was read but no reply. Very disappointed and unprofessional. read more

Our cleaning lady broke her foot and didn't tell us until that morning she was scheduled for. Of course my wife had a book club meaning that night and was anxious because she had to clean. Then came Segovia Cleaners for the win. They came out a few hours later and Cleaned everything so good. So impressed and really a life saver. Thank you read more

Idalia and her staff are amazing! I sought out a new cleaning service on Yelp and she was one of the first to respond and schedule a free estimate. Rates are competitive; however, I noticed for another company her rates are higher but she does things they do not do. After receiving the service her prices are well worth it. She arrived as planned for the estimate and took time to walk my house with me and inquire about what I needed and what she could do. Yesterday, they did everything she said they would and more. They arrived on time, with a text letting me know they were on the way. Three people including Idalia for a deep cleaning. They were all wearing uniformed company tshirts. They brought their own supplies. Very respectful of my home. Communication was easy throughout the time they were here. For example, I opted for the extra charge to get my fridge cleaned. It sparkled like new and she made sure to let me know about a compartment that could not be pulled out to be cleaned. I appreciated the effort. I have a 3 story home and in four hours they touched everything leaving my home fresh and comfortable. With another service I felt as though I had to constantly ask for basic things to be done. Not with Segovia! Of course I scheduled for my next cleaning and hope to be on a schedule going forward. I so appreciate Idalia's professionalism but the cherry on top is how she shared her story and passion for what she does. It definitely shows. I'm happy to support a local and woman owned business. I highly recommend Segovia Cleaning!! read more

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I had contacted this company about doing a one time cleaning before I moved into my new home. We set up a date and time, I provided the address, and confirmed the quote. Received a "thank you" response. But when the appointed day and time came, no one showed up. No one has responded to text messages, and calls go straight to voice mail with no response. While I'm hoping its nothing terrible, I do have to say this is very unprofessional, not to even respond (and now its been 4 days). read more

All and all they did a really good job. they were very helpful over the phone with answering my questions prior to the service. Took a little while to get serviced, but all in all I was very satisfied highly recommend. read more

Fast, detailed and professional estimate. Results were good. Price was very high - $580 for about 7.5 hours of work

Ida is super nice and responsive from the beginning, she cares about her business and it shows! The ladies are punctual, nice and do a great job. I'm so glad to have a service I can trust in my busy schedule and coming home to a clean house is the best feeling! I have already recommended them to several neighbors and friends, you will not be disappointed. read more

Maybe my standard of cleanliness is high but when I request a move in cleaning I'm expecting to be able to move in without having to clean up. That was not the case with this cleaning. I see many spots that I will have to go over myself before moving (i.e outer cabinets, shower doors, etc.) At least they got the first layer of grime off. Edit: This service was worse than I originally thought. I keep finding things that are dirty that the owner of this company said would be cleaned as a part of the cleaning. Waste of money and I know now no one will clean my house as good as I can!!! read more

Reached out to this company who said they could help, as I needed it done asap, they responded quickly said they could help. The next day I asked to let me know when they were coming, followed by several more text messages and they never responded to any of them. I know they were read because the text messages stated "read" at the bottom. Wasted an entire two days when I needed this done in a quick manner. Very unprofessional read more

What an amazing company. I received a deep cleaning and it was outstanding. I enjoyed my walk through with Idalia. She was so professional and thorough. She talked me through the process and I loved her personal touch. On deep cleaning day, they arrived timely, with supplies, and with adequate staff to complete the project. I came home to everything clean and organized. They touch every inch of my home. It's an extra charge for refrigerator and oven cleaning. They were both worth the up-charge. There was a fresh lemon scent throughout the house. I will be using this business for biweekly cleaning. I highly recommend this business. read more

Phenomenal work and very reasonable prices. Incredibly quick response time. I will definitely use again, as needed. read more

Idalia is the best! Easy to communicate with, thorough, and the nicest person. She brings a crew with her and they're finished before you know it. House always smells fresh. Easy to add extra services as needed. I would HIGHLY recommend her to anyone in the Charlotte area!! read more

We have had such a great experience with Segovia at our home. They do an excellent job, are reliable and professional, and have reasonable prices. Highly recommended! read more

Idalia was amazing, responsive and did a very thorough job for our move out cleaning! Will definitely use her services again and highly recommended! read more

This company is amazing. My usual cleaning service cancel twice that week. I contacted this business and the owner responded and completed the consolation on the same day I called. They were able to clean the next day and even came out early to deep clean. My house looked amazing! read more

Idalia came and made my apartment absolutely sparkle!! There were so many little touches that she and her team added to really make me feel like I got a spotless clean. I would absolutely recommend her to anyone looking for a reliable, kind, and exceptional cleaning service! read more