I've been in the HVAC business since 1976, and in business since 1985. The business I bought goes…read moreback to 1895. We do estate work for several billionaires and very affluent. I bought a house with a $20,000 new A/C installed by the previous owner less than 2 years old in Fort Myers, FL. In the paperwork part of the quote and invoice included a " 5 year labor warranty ". No further info was supplied to the original owner in the folder provided. There was a refrigerant leak which was attributed to a hole in the outside unit coil. Without quoting they added refrigerant 410A at $ 155 per pound. Refrigerant 410A costs $299 for 25 pounds !! Look it up. Skid prices $230 for 25 pounds. They charge 1300 % markup on the refrigerant making $142 per pound for 3 pounds. To put things in perspective they get better returns immediately for what Bitcoin did in 7 years !! They failed to provide the labor warranty saying that it was the responsibility of the previous owner or myself to notify somebody that the house was sold. None of this was in the paperwork. The Attorney General's office told me that there are other recent warranty complaints. on file against McCarthy On a Friday their office staff said I had a labor warranty. On Monday there was none. I requested the warranty company 's contact info from McCarthy. Cori told me that the info was private to the previous owner.I contacted the previous owner and asked if he received any of this labor warranty info other than what was in the invoice . I asked him to call for the info. Michelle refused to give any info to him either . She accused him of lying to me. She hung up on me !! There was a law regarding guarantees passed in July 2023, 2 months before my purchase. Another law was passed later regarding manufacturer's warranties. McCarthy gets this confused. I have a property management company there that were floored by their excessive price gouging and dishonesty. They wanted $2500 labor to replace the coil. I should have paid zero dollars. I could have bought a new unit for that. I was referred to another company with much more reasonable rates and dealt with the owner directly. The Attorney General's office referred me to 4 other agencies. I am in contact with professional licensing department for the jurisdiction. I am a senior which opens up many other gouging and questionable business concerns. In my area in Philadelphia we report any legal actions taken against my company when renewing licensing every year. Zero every year. We don't cheat people. Forewarned is forearmed. PS McCarthy had just performed service 2 months before the refrigerant leak problem as pointed out by the property management company. On an initial visit they informed me that the 2 year old surge protector failed and they wanted $300 to replace same. Something stinks in Fort Myers and the harsh reality for McCarthy A/C will be exposed. Don't ! PS the original owner already posted the facts about McCarthy and the warranty fraud. McCarthy said that it was " misleading " thinking they were talking to me. The previous owner stated that it was not misleading but they were misled by McCarthy A/C.The previous owner emailed me about the review. Review is zero not a one.

No, I am not the new owner. My husband was the homeowner who hired you to install the new system,…read morewhich cost about 20,000 for a 2 bedroom house. We never received the warranty information and we were not aware of having to transfer it if we sold the house. A new system that's only 3 years old, makes me wonder how it has a hole in the coil. No, we are not being misleading. But apparently we were misled. Again, a warranty is on a product or service, not on a customer. You didn't work with the new owner and try to help him. You just refused to take responsibility.

My last AC guy broke up with me. He never returned my calls. I heard about RDS from a family member…read moreand decided to give them a try. Rian and his son are awesome! My AC went out right before christmas day and I need my AC. Rian made a trip to my house on christmas eve day. I was very impressed and he was very knowledgeable. He even let me watch the work. I probably bothered him but he was very nice. After that I scheduled my maintenance with him. Rian even does dryer vent cleaning. My vent was disgusting. His prices are very reasonable. The dryer vent cleaning was the cheapest I have seen even with intro deals and groupons and that is his regular price! Wanna stay cool call Rian and RDS. There will be no makeup/breakup with my old AC guy. I am now sticking with RDS. They have me as a customer as long as they will have me.

I called RDS Air Conditioning and asked for an estimate for specific work needed and was informed…read morethey had to come to my home to evaluate my ac before giving an estimate, at no cost. I received an email with the date/time/ free estimate written in email. I called to reschedule the date and I was told there was no appt scheduled and they do not give free estimates. I was told its a $200 fee to come out for an estimate and this will not apply to any work done by them. The worst part is I forwarded their e-mail back to them because I felt I needed to prove they scheduled an appt with me and it quoted "free estimate" on their email. The reply I got back, "This email came from our call center and we do not give free estimates." Wow! Not even an apology for their own call center giving incorrect information. I at least expected a manager to call me to discuss this. The cost they charge is actually excessive when I checked comps and most companies at least apply it to the final bill. If thinking of using RDS the customer service is definitely lacking professionalism.

I've depended on Ellsworth for almost 10 years and I thought that this would be the first time they…read morelet me down...but I was very wrong. I called them late in the day because my ac stopped cooling our house and Kevin Edison arrived the following morning at 8:30. Kevin has been to my house a couple times before and he has proven to be a great technician and a terrific diagnostician. He told me that the coils in our compressor were leaking badly. He showed me the area of the leak and told me that it would take 5 to 10 business days for a new coil to arrive from the manufacturer. After almost a week I was told that the part was on backorder and would take 3 to 4 weeks to arrive. I was one cranky old man at that point. The secretary I was speaking with put the manager, Shane, on the phone and I proceeded to tell him how unhappy I was. He told me that he would do everything he could to expedite the arrival of the coils. And he did just that. A few days later the parts arrived and the following day after, Jose, another tech came to do the install. This young man was very professional and did a fantastic job. He was extremely knowledgeable and a really nice guy. He charged and restarted the system and stayed long enough to ensure that everything was running properly and that there were no issues. We are more than happy with the repair and very grateful to Shane and everyone at Ellsworth for a job well done - and for getting it done sooner than we thought. I would not hesitate to recommend Ellsworth to anyone needing a new system, or any kind of repair. Thank you again. Bob S.

Beware. This North Fort Myers operation are scammers! They…read morecame to service my rental mobile homes AC Unit. First visit Jose ran tests and determined a copper supply tube leak. He fixed the leak and filled it with freon the unit was cooling. Then within the same night it was blowing warm air again. Cost so far $1250. Visit next day. Jose came back and said leaking in the same spot. He put a new copper union in place and filled with more freon. This was Ellsworths mistake, but they charged my card without authorization for another $250. Then within hours blowing warm air again. Next visit "senior tech" shows up. We look at the same area that looks like a burnt marshmallow and there is a huge crack in the copper. We could hear and fill the leak. He patches it and cool air starts blowing. Within hours it starts to blow warm air again. Senior tech comes back the next day and now determines the compressor is bad. He can't fix it! Why didn't they determine this on day one when they did the Dianostic check??? So I'm down without air for multiple days and out $1500 as nothing was fixed! I did have several conversations with Jake the Manager. Worthless. Comments like you didn't buy the unit from us. Or we can sell you a new unit for $8500.

No heat on the coldest night in 2025. Called first thing in the morning and received an amazing…read moreresponse time. Problem was diagnosed and fixed by noon the same day. Great customer service! I highly recommend FBI Air for all your HVAC needs.​

I requested a quote to replace the two A/C systems in my house. FBI quoted $17k for this simple…read morelike for like replacement. The other A/C contractor quotes came in between $14-15k. They supposedly pride themselves on servicing our community?? The only reason I called them is because one of the owners lives near me.

TOTAL RIP OFF! DO NOT HIRE! Charged $355.47: $99 fee just to come out! NO discount for new…read morecustomer! Charged $256.00 just to vacuum the AC drain! Neither the answering service nor the tech was friendly! NEVER AGAIN!

They were on time, had reasonable rates, and I would definitely recommend them! Going to use them…read morefor my annual maintenance

We have lived in FL for 23 years; have had several AC companies. Quality Control Air is by far the…read moreBEST! Each staff personnel, including Laura who answers the phone @ 239-277-1247, and including field technicians like Scott Lamb who just served our inside and outside units, are knowledgeable, efficient, friendly and possess good listening skills. Please give Quality Control Air a call and discover for yourself why Quality is in their title! Ron R Ft. Myers, FL

We have been on contract with them for a little over a year. And to say we are pleased is beyond…read more Always very professional. NOT about sales and what they can sell you. We ended up having to do our air conditioner and put in a new one. The installers were amazing professional, kept our home clean, had them clean our air ducts and they ensured none of the dust or particles things fell to the floor. They were very honest with us and said it was going to be a long process but didn't take over extended breaks. Worked right through the job. And the company was able to save us money because of the law change in Florida. Would highly recommend them

i have been dealing with Clif Betts Heating and cooling for 28 years. I wouldn't let anyone else…read moretouch my A/C. He always shows up on time.

Great service, knowledgeable staff and great price, can ask for too much more. I've used them for…read moreseveral commercial jobs and recently a residential condo unit.

We hired Target Air Conditioning to install/replace some Flex Duct & replace (2) Float Switches…read more Charlie & his partner came to our home, made the repairs efficiently & professionally. Pricing was very Fair! We would hire Target AC again, if needed & Recommend them to others!

Still bugs me that when I bought a house in 2013 I called Target Air in Bookelia to do a…read moremaintenance cleanIng on it and Art Barnes the owner told me he wouldn't perform a cleaning as it was in such bad shape it would have to be replaced. I said I didn't care as I had purchased a home warranty that covered AC breakage. I just wanted it cleaned. He Still refused . I had to hire someone else to clean it. Here it is 2020 , 7 years later and I kept paying every year for that home warranty as I trusted his expertise when he said it was ready to go. IT IS STILL RUNNING.... 7 years later. I think of him every time I renew that policy....not in a good way. Still wondering what his game was in not cleaning it.