I was referred to this business by Yelp. I got a message back from someone who told me they would…read more"call me on Monday" . Not sure which Monday he meant but it's been weeks. How do you justify considering a business when this is the level of service you get right up front?

We called several companies for quotes for the crack in our basement wall. High & Dry were by far…read morethe most responsive, best priced, and could come fix it within 2 weeks. We are so glad we chose them!

I recently had Rob Theisen out to have some foundation work done and called Rob and although he was…read morevery busy, he fit me in and did a wonderful job and so professional. At one point he texted me to let me know he was going to be a few minutes late and apologized for it. I was so amazed and grateful because I have never experienced such awesome communication from any service company. I highly recommend him and his company, and this is the first time I took the time to recommend a company.

I called for an estimate and the owner was on vacation with his family and still called back to…read moreaddress my concerns and answer my questions Highly recommend absolutely amazing and amazing customer service !

Responded promptly for the service i was searching for and gave me pricing right away and that is…read morewhat i wanted.

From the owner: 20 years experience in the waterproofing and drainage field. Starting my own business and looking…read morefor leads . Ive completed hundreds of jobsin the st.louis are and Im very experienced and knowledgeable in this feild . Im a hard worker and im neat and organized and I can help you with any size project thanks . Sincerely, Keith,D Norman

Martinez did a great job in replacing broken bricks and tuck pointing on some brick columns in…read morefront of our home. He was very agreeable to the specifics of work we wanted and made sure that we knew exactly what repairs were going to take place. He was also careful not to damage any of the plant life around our home. The company was very clear in outlining the scope of work, terms of payment, and overall expectations in their written proposal, much better than another contractor's proposal. They also provided written proof of liability insurance. We would definitely use them again!

My family had a very complex water intrusion issue on our home. After having an engineer design a…read moresolution they recommended that we include Crack Stoppers in the proposals for repair. I could not have been happier with our selection. The work that they did was complex, but they provided excellent communication and worked with the engineer to complete everything needed flawlessly. The basement is now 100% dry and no further issues occurred. I trust them with any other projects the future holds.

The service rep showed up on time and wore his mask the entire time while in my residence. No mark…read moreups and paid the amount he initially quoted me. Not one drop of water leaks through where the repair was done and had several downpours since the repair.

I can't recommend Stratum Structural Systems highly enough. When I called them out to look at a…read morelarge void under my front porch and a sunken sidewalk, they easily could have sold me on a costly repair. Instead, they took the time to walk me through the underlying issues in detail, recommended a different approach, and turned down the job altogether. It's rare to find a contractor with this kind of integrity.

Extra Long Post Warning:…read more I chose Stratum for my window well drainage because they have, across the board, glowing reviews. I mean glowing. By and large, those reviews are probably well earned. Here's my experience... I first met with a salesman named Matt. Matt is great. He definitely gave me a bit of a hard sell, but I get it. But I made my own decision in the end. I will say that never have I been walked through a process with as much care and detail as Matt provided. He is lovely. If anything, I would say he doesn't have to sell quite so hard. I was scheduled for a one-day job on June 20. On June 19, the head construction guy (don't remember his name, let's call him Rick) called me to say that if I really, really insisted on them coming the next day, he would make it work, but they really couldn't because they were behind. It was a bit of a strange guilt trip, but whatever. Ohhhhkay, fine. When can you schedule me?, I asked. Rick tells me, "Well, without looking at my calendar closely I can give you July 3." I thought 2 weeks was kind of an extensive delay but I haven't been busy this summer so I said okay. (I was hesitant about taking the day right before a holiday weekend, but I was assured it was a one-day job.) So July 3 arrives. Keep in mind that Matt has been in contact this whole time, being sure I was kept in the loop. On the morning of July 3, a crew arrives and the crew leader, (maybe his name was Keith?) went over the work. But! The paperwork was missing a key part--a new window well and window well cover, which was part of my bid. I explained that to Keith and he said they will make it work. I left to grab coffee and when I returned, an older guy was there to tell me that they wouldn't be able to do the window well and cover because it's not in the contract and they don't have the time. I think this guy is Rick, the one who has rescheduled me from June 20. "I'm trying to get my guys out early because of the holiday," he says. He also takes me down to my basement, where the work is happening, and says he's sure he'll be back again soon because I need more drainage than just what they're doing today. I wanna pause here and talk about gender. It was clear that Rick didn't totally respect me because I'm a single woman living on my own. He talked down to me terribly. I hate saying this because everyone else was great. And the guilt!! I totally get the desire to have your employees done early before a holiday, but the new well and cover were part of the contract and my work was already been delayed two weeks. While Rick and I were trying to figure this out, Keith walked up at that point and informed Rick that Matt had confirmed I had paid for the well and cover. At this point, I felt incredibly awkward because it seems like there was some kind of miscommunication I wasn't part of. Please know that most of this process was really positive. Keith was wonderful. A born leader. He was kind, competent, and cleaned the basement area so well. The crew had a really good rapport with each other. And I honestly can't say enough good about Matt. Would I choose them again? Maybe. Matt is truly awesome, and everyone other than Rick was absolutely fantastic. I mean, these guys were teaching each other stuff and so supportive. They were really sweet about my cat and just so professional. Oh! And for those interested in cost. I had one window well drain installed, connected to one sump pump. The downpayment was $1400 and the remainder was $3400.

I can't say enough good things about this company. They are a small, family owned business that is…read morebig on integrity and personal service. I called many companies that help with basement issues, including some large well known companies. (We have a wet basement, our wall is moving in, and our foundation is sinking.) After talking with the owner, I had a thorough understanding of what they would do to hep me. I then consulted a structural engineer. Though I hadn't given the structural engineer the names of the companies I consulted, he let me know that the plan proposed by Midwest Repair and Construction would be the best to address my issues. Midwest Repair and Construction took care of our shifting wall and foundation cracks last summer. We will have Midwest Repair and Construction come out again for "phase 2" of our foundation work. Their prices also make it possible for us to have all this work done without breaking the bank. Though home improvements can be stressful, these guys are so trustworthy and do such excellent work, I know I don't have a thing to worry about. I highly recommend them.

From the owner: Midwest Foundation Specialists is a foundation repair company serving the local community of…read moreBallwin, MO, since 1985. We have insured foundation contractors that specialize in foundation repair, basement repair, waterproofing, etc. Call today to schedule an appointment with one of our highly skilled technicians. In our third generation of ownership, we look forward to bringing our decades of experience to support your foundational needs & honor those agreements made by my father, Charlie. We work with stabilizing and repairing structural issues with foundations as well as waterproofing through water abatement, crack repair, window wells, French drains, and interior/ exterior drainage systems.

Rude, just rude. Parked their vehicles on a no-street parking section of my neighborhood and we all…read moregot stuck. Refused to move their vehicles. Had to back up and go an alternative way due to their negligence. Outstandingly rude thing to do.

From the owner: A TRUE Family Business!…read more Freeman Contracting was started in 1941. We are now 4 generations strong! Since 1993, the company has been directed by Jim Freeman as well as many dedicated Project Superintendents, Project Foremen, and Project Field Personnel with multi-decade careers. James Freeman II ("Jimmy"), after years of training and field experience, is now serving to continue our decades of operation as we approach 85 years of innovation and project excellence!