We found Roeser to be responsive, professional, transparent, and communicative. We enjoyed working with them and the "crew" was always on time and was dedicated to finishing our job before moving along to other work. We spent a lot of time researching - this was going to be a big investment so we were cautious with our search. Our efforts and Roser's work turned out to be a welcome relief. They helped us with every aspect of the process - the initial meeting, the appliances, the home visit, the work itself, and the conclusion - which we appreciated. Their identification of concerns/issues was clearly defined for us. We value the relationship as they made complicated problems understandable, explained their suggestions, scheduled then completed the work efficiently, insisted on a walk-through upon completion - and did all of this within the costs and time frame as estimated. From the beginning of the process to the conclusion of the work, everything was well done! We have found a partner in the confusing world of home renovation - we highly recommend Roeser! read more

I have worked in the construction field for over 15 years and it is rare to have a Contractor that is both on time (actually early) and on budget. The whole team was friendly and considerate and we love our addition! read more

If I could give a zero star review I would. Terrible customer service, incredibly rude and unprofessional. If you do not have $10,000$ budgeted for a room separating wall non load barring non electrical wall removal, they will not even come out for an estimate. Anything less than 10,000 grand is a waste of their time per the woman on the phone. read more

PLEASE BEWARE OF ROESER'S ESTIMATES!!! We met with three remodeling companies to bid a remodeling project and ultimately decided to partner with Roeser. After they completed our thorough 'walk-through' estimate, which included taking multiple pictures and measurements, we received a wide range of expected costs for the project. At this time, we agreed to move forward with the project and paid a 4% upfront cash deposit based on the median expected project cost. After receiving our deposit, Roeser conducted additional construction planning work and identified a significant oversight which resulted in a revised estimate more than 20% higher than the top end of the initial range. As this increase in project scope blew out our budget, we ultimately made the difficult decision to not move forward with construction. Upon meeting with Roeser to better understand the cause of the cost overrun, we learned that our existing relatively new HVAC unit was too large for the project and would need to be replaced. This was quite a shock to us as the HVAC unit was inspected during the initial walkthrough and at that time it was communicated to us in the estimate that the unit WOULD NOT need to be replaced. Upon further questioning about how this wasn't initially caught, Roeser's response was "I'm not an HVAC expert..." Although the upfront cash deposit was stated as non-refundable in the estimate agreement, we asked in good faith that a portion of the deposit be returned to us as we believed it was HIGHLY UNLIKELY that Roeser had incurred the full 4% deposit on pre-construction work. Unfortunately, Roeser indicated that this was the cost of doing business and they had no legal responsibility to return any portion of the funds. In our assessment this is a poor business practice and isn't what we'd expect to see from a reputable local-run business. While we have no indication Roeser acted deliberately in bad faith, we want others to be cautious of estimates received from the company as theoretically a company would benefit from intentionally understating an estimate in order to secure the bid (and cash deposit) only to later significantly increase the estimate. By holding the deposit hostage, a company could leverage this to either convince a client to accept the change order or at worst case have the client walk away but still pocket the deposit with minimal costs having been incurred. read more

So happy with my remodel of our kitchen and master bathroom. During an uncertain time they kept moving forward and finishing my project early. read more

I have used this firm to remodel a bath and to add a room to my home. They are fantastic. If ever I needed additional work done they're always going to be my first choice. Their workers are professional, they estimated when my projects would be finished and they were always right on the money --or earlier. They had to work around senior citizens and pets during each of my projects and they were very respectful of both --always told my Mom who to expect the next day, and what was going to be done. Most times they were here B4 I was even ready to leave for work. Top quality materials were always used. read more