I felt she was unprofessional when she didn't show to an appointment without calling us, not even a…read moretext. She said she sent an e-mail, but I never received. Weird because we were always talking by phone or text, but to cancel she used e-mail. She is a student and was likely too busy with school to bother calling me? Gillian refused to honor the groupon and I had 2 days to find another photographer for my son's birthday. FUN! It looks as though she didn't think the money $75 groupon for 1 hour was enough for her efforts? I felt so stupid. It seemed to me by the way she treated me that she was immature and unreliable... and since she said she didn't care if I gave her a bad review. Here it is...Then she went to her facebook account to bad mouth me and call me names and tell her friends a different story.... here is what she posted: "...Then told me I'm unprofessional and to expect a negative review. OK but she's gonna be in for a surprise when she realizes Groupon won't let you leave a review until the voucher is redeemed. Also lol fuck off" A lot of integrity huh, Gillian?. And then Gillian posted this: "She left me a review on thumbtack..... Which i don't even use. Plus I can post a response to her review, which I did. Lol. Bitch". I have print screen of everything Gillian -- you can delete it now, but I have the history. This is Rochester -- a small city being professional is very important. It seems very naive of you to go to you friends and potential clients on Facebook to badmouth a customer... and I don't care. But your reputation should. By the way on her facebook she says family photos isn't even what she would like to do for living...I have a print screen of that too. Good luck!

From our experience Gillian's work is terrific (and a good value too). Barbara and I were looking…read morefor some subtle informal portraits shot in an urban setting. We added that we wanted our dog included. She took up the challenge with gusto and we are so happy with the results. I highly recommend her services.

Michael was super professional. His pricing packages vary from economical to the works…read more His pictures are fantastic!! My husband and I are still getting compliments on the photo we chose as our thank you card. (See below) I like how he sits you down to discuss your wedding vision. Then he asks you whats important to make sure he captures. I asked for him to get lots of photos of my mom with her family and siblings specifically since she was fighting cancer. We're glad he asked and we're glad he delivered! Make sure Michael is on your list for interviews when your checking out your photography options. You won't regret it!!

We are so happy that we chose Mike as our wedding photographer. Our pictures came out fantastic and…read moretruly captured the beautiful emotions of the day. Our families absolutely love them and numerous people have commented "what a great photographer" - we couldn't agree more! Additionally, Mike was great to work with. He was very organized, responsive, and helpful in many ways, such as helping us plan our itinerary. Thank you, Mike!

Lost access to our wedding photos with no notice. No response when reaching out via email and phone…read moremultiple times. Horrible customer service. No timeline on online photo access was covered in the contract. Additionally we never received the agreed upon photobook. Considering legal action.

Emily was an inspiration!…read more My fiancé Kyle and I were unsure of what to expect from our engagement shoot, but it was a walk in the park! We went to a spot of Emily's choice... and it couldn't have been more true to what we were hoping for. A little opening of water with large rocks nestled by the side of a simple walking path. By the water, she guided us with a few positions and then the rest came naturally. Afterwards we went on a stroll to a few different areas to play in, which brought us to a forested spot. It was a great experience, full of playfulness and ease. You couldn't ask for a more comfortable person to be with to capture your bond with the person you'll be spending your life with. Kyle and I are forever grateful to Emi. She truly created a comfortable environment which brought out our genuine nature and captured our story that will be treasured for a lifetime.

We were incredibly lucky to have Jacalyn as our wedding photographer this year! On a hectic and…read moreemotional day, Jacalyn was organized and composed. She ensured we got the photos we had previously discussed together, and guided us in making the best decisions to ensure our photos turned out amazing. Jacalyn nailed it - she captured so many genuine moments throughout Sonnenberg Gardens perfectly. From candid shots that made us relive our walk down the aisle, to posed portraits, each photo felt meaningful. It was almost impossible to choose favorites when it came time to display them on our walls! If you're searching for a creative wedding photographer who will deliver exceptional photos and will add an aura of calm to your day, look no further. We highly recommend Jacalyn--you won't regret it!

From the owner: Jacalyn is a timeless portrait & wedding photographer based in Rochester, NY & the Finger Lakes…read more Specializing in digital and film.

We LOVE our family photos! Jackie did an excellent job. We knew exactly where to be and what to…read moreexpect because of her clear communication. She was great with the kids. Her balance between planned shots and catching spontaneous moments was excellent. I absolutely recommend her.

Jackie did such a wonderful job with capturing some stunning photos of our family this Spring. She…read morewas very kind, gracious, and patient with our young family and all the different dynamics that a large family brings to a photo shoot. She also was easygoing and went along with last-minute requests for shots that I wished to capture. I was very pleased with her professionalism and understanding. Would highly recommend her to anyone!

I contacted Meg at the last minute to see if she could take photos for an event we were having at…read morethe Perkins Mansion, not expecting anyone would be available. She called me right back and said she would be able to do it! So grateful! thank you, Meg!

highly recommend, I have had family shots taken, along with event pictures. Meg is professional and…read morepleasure to work with. quality work.