Beck's was so easy to work with, priced well and their work is spot-on amazing. It was better…read moreservice and install than I ever expected. I needed to extend exiting tile installed 4 years ago by a different company to other parts of my home (master bedroom, walk-in closet and office). I had additional tile for them to use. They matched it up perfectly, executed as promised and left the place 100% clean. The entire process was so easy: I measured the room and sent pictures. I got a bid with-in hours and they schedule my install. They showed up on time, were very courteous and talked through any issues they encountered. I liked them so much I had them come back out the next week and install more tile. This is a company you keep in your contact list and refer.

The entire process from start to finish was awesome! The customer service was a 10 all around! From…read moreDave meeting us at the showroom, Misty handling all my questions, and Robert and Rob who kicked major butt on the Installation. I will say it has been YEARS since I have witnessed employees hustle as hard as those guys did! Our Job was completed in 4 days. They were on time every morning, friendly, polite, and they swept up after themselves each night. They were patient with us when we had a hiccup on day one and they worked with my husband to resolve it. Our floors are beautiful and we are so happy with their work! If you're looking for a local flooring company that actually cares about customer service, call them today!

Great customer service and great end result!…read more Denis was wonderful from initial contact through final payment. He talked me through the process and the quote and responded quickly to my email and texts. The actual laying of the flooring took under 5 hours but had to be split over two mornings because when the old carpet came up, the floor was uneven. Denis was prepared with a fix, pouring leveler and the next morning he and his father (a real family business) efficiently and skillfully finished the job. We are very pleased with the end result.

We are so happy we decided to go with Adriatic Flooring to replace the old, scratched up floors in…read moremy art studio. Denis came out and gave us a reasonable bid and brought samples for us to choose from. Unfortunately for us, there were issues with the previous flooring that required extra time and effort with removing the old floor, which was glued down pretty securely. Denis was a champ and chiseled that old stuff out, leveled the concrete, laid the new flooring, and installed new baseboards. Couldn't be happier with the result. Thank you Denis!

We couldn't have asked for a better experience! We replaced our bedroom carpet with laminate…read moreflooring. The entire process, from start to finish was seamless. We went into the store and talked to Cosimo. He was easy to talk to, explained the pros and cons of different surfaces, and answered all of our questions. As soon as the product was in, we were contacted and scheduled the work to be done. The job was replacing three bedrooms with laminate, however after they pulled up the carpeting, they found two spots that needed to be leveled. This was done quickly and didn't end up adding any time to the job, they actually finished before they said they would be done, even with the extra work that needed to be done to level and grind down the concrete! Cosimo and his crew were excellent to work with and I honestly would encourage you to reach out to them if you are thinking about changing floors OR if you need ideas/suggestions! We are so happy with the quality and efficiency of the work, the communication with Cosimo and his team, and of course, the finished product looks amazing!

Quick and easy install of carpet Came to house with samples…read moreAbout 3 days installed Delivery on time

All the reviews were accurate. He gave a good price, showed up exactly on time and the workmanship…read morewas impeccable. Will call him first for future projects and will recommend to anyone. Let's support small businesses.

Great work by Kami! I was very pleased with his professionalism, pricing, customer service, and…read morequality of his work. Will not hesitate to hire him again!

Highly recommended anyone looking for new floors to stop by and visit Beth at San Tan wholesale…read moreflooring! We chose her and her business after shopping. Many other stores! not only did she offer great local service but she was over $4000 cheaper for the same product and same square footage as other stores.! the carpet installers were kind, courteous, and on time ! They cleaned up after for themselves and were very efficient! We're extremely happy with our new carpet and service we received from Beth at San Tan wholesale flooring in Queen Creek!

I wanted to update my review to address the misstatements by the owner. The FIRST time we had them…read morecome out to give us an estimate was for a home remodel in late June 2021. To date, a year later we never got that estimate. This time there was no home remodel. It was floors. So the owner was incorrect and deflecting. We had a flood in our house and our "remodel" was new floors and some patch work on the drywall from the flood. Two small areas of drywall. No other remodel. For flooring they said could have been done within a week or two. But 8 weeks later with our floors torn up we could not get an estimate to save our lives. If someone is calling you once a week for 2 months about floors and you can't get back to them, that is just bad business pure and simple. Hope the family gets it together for future customers. We've since completed our project by having another company come out, measure and install our floors the same week we stopped trying to reach out to San tan. Go with anyone else.

We purchased our new kitchen countertops from The Floor Store and am very pleased. Their Gilbert…read moreshowroom has a large selection to choose from, and are very knowledgable in all products. Prices are very reasonable too. Marla is a pleasure to work with! Professionalism all around from everyone we encountered. We had a minor issue after install and Marla was right on top of it - coming to the house TWICE personally to make sure it was resolved (it WAS!) Top notch customer service that you just don't see any more. Highly recommend The Floor Store!

I chose The Floor Store for both flooring and countertop projects because of the positive…read morereputation they have built in the Valley. Unfortunately, my experience did not match that reputation. The projects themselves had issues, but the bigger problem was the communication, lack of follow-through, and lack of accountability when those issues came up. To be clear, I understand that mistakes happen. Materials can be delayed. Defects can occur. Schedules can change. That is part of any home improvement project. What matters is how a company communicates, takes ownership, and helps the customer through those issues. That is where The Floor Store fell short in my experience. My carpet project started with a material shortage that left part of the installation unfinished while more carpet had to be ordered. That shortage also appears to have contributed to seams being placed in areas where they may have been avoidable if enough material had been ordered correctly from the beginning. The countertop project then brought a separate set of problems when a defect was identified and a replacement became necessary. Again, issues happen. But throughout both projects, I repeatedly had to chase down updates, ask for status information, and coordinate details that I believe should have been proactively handled by the company. The most frustrating part was the breakdown in communication between scheduling, installers, contractors, and management. Follow-ups that were promised did not happen. Schedules changed without proper notice. At several points, I felt like I was doing the work of the project coordinator just to keep things moving. What concerns me most is what happened after the projects were completed. At management's request, I took the time to provide a detailed written summary of my experience and concerns. I sent that on July 25. Weeks went by with no acknowledgment or response. I followed up again on August 11 and still received no meaningful communication. I also attempted to escalate the issue again before posting this review. That lack of response reinforced the exact concerns I had already raised about communication, follow-through, and accountability. I spent more than $20,000 with this company and expected a much higher level of customer service and project management. While the final products may be acceptable, the process to get there was unnecessarily frustrating and disappointing. At this point, I am posting this review because all private attempts to resolve or even discuss the matter have gone unanswered. I was not looking for excuses or an argument. I was looking for acknowledgment, accountability, and an honest conversation about what went wrong. Ignoring a customer after more than $20,000 in business is not acceptable. If ownership or senior management genuinely cares about their customers, their reviews, and the reputation of this business, I would encourage them to contact me immediately. I would still prefer to resolve this directly and fairly, but that requires someone from The Floor Store to actually respond. Future customers should know that when things go wrong, communication and follow-through matter. In my case, that is where The Floor Store failed. I hope management chooses to take this seriously, because this experience has completely changed the way I view a company I originally trusted.

Don't hesitate to hire this company. They are one of those…read morerare companies that gets in & gets it done. Strong work ethic. Great teamwork. Excellent communication. And most important- beautiful work. Above and Beyond from start to finish. Thanks Kim, Kyle & Pablo! Couldn't be happier

Diversified Remodeling are great people! They are very professional, they do great work and they…read moredeliver results in a timely manner. Asked for a small bathroom update as it was old and ugly and received stellar workmanship and detail. Kim and Kyle are so easy to work with and always deliver. Diversified is definitely recommended!

Great experience with this team! I had a previous garage floor that wasn't good and these guys…read morecleaned up everything and used polyaspartic coating which changed my garage completely! Highly recommend them and they are very clean and responsive! Thank you again!

My garage has been a catch all space for all of our storage for years- it became too much and I…read morefinally decided to organize and get my garage in a good place. I cleared everything out, sanded, and painted the walls. I remember a friend told me how happy he was with his garage floor coating so I reached out and asked who did it- he pointed me to these guys. I called Jimmy, he came out the same day to measure and give me a price. I made the decision on the spot to get it done. They haven't installed yet but I'm very much looking forward to it. I'm already impressed with their communication, punctuality, and their price. I definitely recommend this company.