Custom Energy Solutions

(3 reviews)

First of all, they never respond to any of our messages--a common complaint about this company. In…read moreaddition, we had a heat pump installed by them several years ago and the wiring was all incorrect and improperly labeled. It was just a poor job through and through. Given all of this, it does not seem surprising that they now may be out of business.

They were very accommodating getting us in there schedule since we werewith out air during that…read morewonderful heatwave. The staff was a pleasure and the pricing was great they even gave us options to choose from, that worked with our budget.

R.J. Walsh Associates

I was looking for a start in a possible home energy audit and went through home advisor. RJ Walsh…read moreAssociates called me back rather quickly. He spoke with me for about 20 minutes and even though it was kind of decided that I didn't need his services at this time, he still took the time to help me come up with a solution that I could implement myself. Some companies would be more than happy to take your money at all costs, even if it's not needed. I appreciated his help and would use him if I find out that I need to take that next step. Thank you.

From the owner: We are a full service Environmental and Energy Efficiency contracting and consulting firm servicing…read moreboth the residential and commercial markets. The company is BPI certified and offers a broad range of services including home energy audits, insulation and air sealing, and HVAC upgrades

Terrapin Inspection

4.8

(30 reviews)

Shane is knowledgeable, friendly, and took the time to answer all of our questions. He provided his…read morereport when he said he would and returned our calls in a timely manner. We were able to use his detailed report to guide our negotiation with the seller which made the transaction easier to complete. His use of the thermal imaging was worth the price paid as it helped us discover and negotiate a resolve for an issue the seller wasn't even aware of! I would use Shane again and recommend him to anyone looking to buy a home in New Jersey.

I don't have enough good things to say about Shane! Our realtor recommended him. First off you…read moremight notice if you speak to them at the office or read up on the company that Shane is the only inspector, this is not a corporate business - this means savings! Shane beat the prices of the two other inspectors I requested quotes from and I was even able to get the infrared imaging to check the walls for moisture and whatnot. The inspection itself was super thorough, the inspection report was also very detailed and you can see a sample report on his website of what you will be getting from him. You can even create a list of items using the website the report is on and it is very easy to do, which you can send to the seller to request to be fixed before you agree on the price. We ended up saving a lot of time and money by sending this list over to the seller. Shane really looked into every crevice of the home, and by walking around with him he gave us some very good advice about what will cost a lot to fix and should be done professionally, and what we could probably do ourselves very cheaply. He also gave us some information in general that would be nice to know about your new home, such as pointing out where the electrical panels and water shutoff valves are. We even got a little book at the end about being a home-owner and things you should know when you own a home. We had actually been able to view two inspection reports on the same home from previous buyers that fell through, and Shane's inspection report caught a lot more things than the other two reports. If for some reason we ever need an inspector in the future we know we will call Shane first.

Ciel Power

3.4

(15 reviews)

My wife and I moved into a 30-year-old condo with electric forced air heat last year and after an…read moreexpensive winter, we turned to Ciel Power to help us hopefully reduce our monthly energy bills. A couple of months later, and I would say it's too soon to tell if there are significant cost savings yet, but we are pleased with the overall experience and our house definitely feels less drafty. We ended up using Ciel Power to make the energy repairs because their recommendations just made so much sense and after the rebate, the 0% financing worked out to be really reasonable. Everyone at Ciel was extremely professional, and when we had a couple of small spots that were missed during the repairs, they sent their guys back out to finish the job and we're extremely eager to make sure we were happy with the finished product. I would recommend Ciel Power to anybody looking to make energy improvements in their aging home.

Since my original review, Natalie (Senior home performance consultant) from Ciel responded to my…read moreconcerns. I appreciate her acknowledgment that communication and coordination have fallen short, along with her apology for our experience. She also shared that our project is one of Ciel's first under New Jersey's newly launched Building Decarbonization Program and that there have been been challenges related to evolving program requirements, permitting, inspections, utility coordination, and scheduling. That context is helpful. However, it also reinforces why strong project management and proactive communication are so important, especially when navigating a new program. One part of the response stood out to me. Natalie mentioned this was the first time she was hearing that we felt this way. While this may have been the first time we summarized our concerns in a single email, our email history since March and April (it is now July) reflects repeated requests for clarity around project sequencing, permit status, HVAC installation, subcontractor coordination, and next steps. Throughout the project, we've consistently been trying to understand what was happening, what each step depended on, and when the remaining work would move forward. Our concern has never been that permits or inspections exist. We understand those are part of construction. Our concern is that the responsibility for tracking progress, following up, and piecing together the project timeline has too often fallen on us instead of the general contractor. We are still waiting for a clear written schedule outlining the remaining work, responsibilities, dependencies, and estimated timelines. Our home also remains without central air during the summer, and with a three-year-old daughter in the house, the impact continues to be significant. I remain hopeful that Ciel will bring the project to a successful conclusion, and if they do, I'll gladly update my review again. My goal is simply to share an honest experience and encourage the kind of communication and project management that homeowners should reasonably expect.

Building Sciences

1.0

(3 reviews)

Terrible company. Many no shows so had to reschedule multiple times which means more days off of…read morework. They say they'll get back to you and you never hear from them until they want to be paid. Then, they won't stop calling you. They called me everyday till they received the check. On top of all this, their contractor was terrible and did terrible, shoddy work when replacing my boiler and water heater. Had to have multiple pumps replaced and had no hot water for a week 3 times within the first year. I don't recommend this company to anyone. Make you feel like it is your fault when something breaks and try not to fix the problem. I also had the same experience with my attic insulation as the other reviewer, Brian K. Made the same promises to me but did nothing and just replaced the entrance stairway with a foam board. I wish I could give them less than 1 star.

Building Sciences did some work for my husband in 2016. We…read morewould not advise anyone to work with this company. They installed a Ductless HVAC system in Jersey City. We had to remind them to obtain an electrical permit since they were connecting the units to the main electrical panel. After multiple back and forth emails and phone calls they started applying for the permit but never followed through. We still do not have a permit for the work that was completed almost 2 years ago! If you choose to work with them beware -YOU need to know the permits that are required and you cannot rely on them. They also did some insulation work and the workers were very messy. We had to call them back but the terra cotta floor was never the same. We have been extremely patient with Rashid because our parents also owned small businesses but the experience was most definitely not a good one. His office staff was nice, i.e. Abigail, Chris, etc., but they are over worked it seems.

Atticrawl

4.4

(69 reviews)

Zak came out to give us an estimate for a 3 year Bat and mice issue that 3 other people could not…read moresolve. He was professional, explained everything clearly, told us what we need to look out for - and some complications of keeping the mice out. His team came out and in 5 hours had remediated our attic and garage while securing the home. Franchesco was the lead and him and his team were professional. My home was fully protected- they worked really hard and were happy to answer all questions and show us pics of what they found and their work. I cannot recommend this team enough!

The team at Atticrawl has been great. They are helpful with scheduling and always answer and-or…read morereturn calls promptly, and do neat, thorough and professional work. Tre is very professional, honest and explains everything thoroughly. Thanks for all your help!

Master Attic

4.6

(40 reviews)

Master Attic just did a full cleanup of my attics. From the estimating process with Dave and the…read moreremoval of old insulation, rodent proofing, and installing new insulation with Roberto and his team, I couldn't have asked for a better experience. Roberto and his team were experts in this field and would keep me updated throughout the day, asking me to see the progress, and answer any questions I had. They were not in a rush to leave and wanted to make sure the job was perfect before they packed up. Hard to find a crew like this, they are absolutely the best!

Master Attic removed old insulation, sanitized & replaced with new insulation in our attic that had…read morea mice issue for years!! My husband & I were so impressed with the service we received. Jorge & his team did an excellent job of removing the insulation & also protecting the areas on the first floor of my home. This great service started with the salesman, Joe. My husband was impressed with his knowledge & his patience with us in getting the job scheduled! Thank you so much & I have been spreading the word about your Excellent company & the services you provide. Well worth the money!! I now have piece of mind. Sandy J.

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J.M. E.

162

9 years ago

Steven Polack is a great person to work with. Personable and professional, and always willing to take the time to answer any questions. Very happy with the service! read more

Elizabeth G.

9 years ago

Honest and great to work with and always get me great savings... highly recommend

Custom Energy Solutions - homeenergyauditors - Updated July 2026

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I posted on yelp that I was in need of AC repair. James was quick to respond & a great…read morecommunicator. Our AC wasn't keeping up with the latest heatwave. Over the phone after describing the symptoms, he had a pretty good idea of the cause of the problem. The technician verified James' diagnosis and quickly fixed the problem, giving me great descriptions along the way! Again, this was during a heatwave when many Cooling service firms that I contacted either didn't get back to me or said that they were too busy to help me. Rightway was responsive, quick and performed quality work at a fair price. What more can you ask for? I will happily do business with Rightway again. James is the owner/operator of this business and the care that he has for his customers is obvious in the way he does business.

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GCD Construction