Smart, competent technicians quickly came when we called with a broken hot water heater. Later that…read moreday, the job was done and we were back in business with minimal down time. The techs were pleasant and knowledgeable, happy to explain anything we asked about. Every part of dealing with them, from the call to their office to when they left our home was easy and well done.

They arrived and found the problem immediately and fixed it. No more leaky plumbing in my sink…read morearea. Thanks Izzy Plumbing

Quick to respond and come out Clean and efficient…read more Rebuilt an older toilet for a very fair price Would recommend Todd and definitely use them again

Todd was great! We needed a plumber to come within the week to take out a toilet in preparation for…read moreour floors getting redone. He also fix another toilet issue in our other bathroom. Nice guy and very responsive!! Will definitely use him again.

TRUST ME - STAY AWAY!! As other customers here wrote, I too wish I had read all the negative…read morereviews about this business, but I was unaware that Tom, the previous owner of Copperhead sold to new owners who are a *NIGHTMARE TO DEAL WITH!!* I typically never right a bad review, on the contrary, I'm the one who writes the best and most positive reviews, because I believe people and businesses deserve great recognition and great reviews when warranted. However unfortunately this is NOT the case with the new owner(s) who took over Copperhead Plumbing. I spoke with a Dan, and then realized what everyone else was saying, how the new owner(s) completely destroyed the great reputation Tom built before he retired. I had called a Dan to discuss the repair needed for our boiler. We have 3 zones at home, and the upstairs heat zone to the bedrooms was not working, and my husband tried to change the valve, but had trouble rewiring it although he's an electrical engineer, he felt it better to call the plumber because he needed them to rewire it correctly. Note: The two zones downstairs were working great! Two very young techs came at 8:30 am and 3 hours later were still by the boiler trying to as they said "trying to figure it out". We asked them to not touch the valves or wires for the two other zones as they worked perfectly. I was at work and husband home occasionally checking for any updates from these two young men, and eventually became very worried and concerned with no answers on what was going on. I called the office trying to get an answer on why they were still there 3 hours later, "trying to figure it out" for repairing the ONE ZONE in order to get heat to the 2nd floor bedrooms. I spoke to Dan about our concerns and he rudely and abruptly was raising his voice, and told me "your husband broke the boiler" and it will cost you close to $3,000 for repairs and parts. Plus $300 for the service call today. Needless to say I thought to myself "What kind of company and employees have taken over Copperhead? I don't need to be talked down to this way" This is appalling, unprofessional, and unacceptable to be spoken to and falsely accusing a customer this way, just to *cover his young inexperienced or not well trained technicians*, who apparently seem they were the ones who BROKE OUR BOILER while poking around there for 3 full hours, and now expecting us to pay $3,000 to fix the damage that occurred while they were there!! I once again reminded Dan, that we had HEAT DOWNSTAIRS before the techs arrived, and before they left charged us $300, and after they left, later in the evening we discovered *WE HAD NO HEAT, AND OUR FAMILY PRACTICALLY FROZE* from the cold. Dan and techs was aware I had an elderly mom with Alzheimer's and young grandchildren, (one a baby) in our home - unforgivable!! I gave Dan an opportunity to redeem himself and the business, asking him to send us a more experienced technician the next day (Sat.) and he said he was going to charge us an *Emergency Visit*, in addition to the $200 we paid him the previous day! This was his opportunity to make good, and take care of the damage and frustration our family all went through by leaving us with no heat even downstairs where we had heat before the techs came to our home, and then NO HEAT we discovered after they left. The two zones downstairs which were working when those young techs walked in, was no longer working when they walked out. Not difficult to see whose at fault and why we suddenly had no heat after techs were "trying to figure it out!"

From my understanding, the amazing guys who owned and worked at Copperhead Plumbing were bought…read moreout. The quality of service is now atrocious. Water stains on the 1st floor ceiling from a toilet that was removed and replaced (you don't even want to know why they did this). The replaced bathroom ceiling fan was not set right, so there is an ugly gap next to it. For the minimal work they did, they charged me over $1,000, then they tried to charge me another $600 for replacing the flapper and flusher in the toilet (I kid you not - $20 of parts, 5 minutes of work = $600). What a great company this used to be.

My bathroom sink was clogged and I couldn't locate the issue. They came right out the day after I…read morecontacted them and fixed not only the clog but a couple of other plumbing issues I had. Very professional, quick, and neat, and the pricing was reasonable. Would use again!

Water started pouring out from under our kitchen sink, and I needed a plumber immediately! I have a…read moregreat plumber that I'd hired years ago for a big renovation, but that person was not available on an emergency basis. I chose Mike based on the Yelp reviews, thanks Yelpers! Mike answered the phone on the first ring and was fantastic with communication. He gave me his cell phone number so I could text him pictures of the plumbing set up at my home. Mike's employee, Julian, showed up right at the scheduled time of 8 am and was wearing a mask, which I appreciate. Julian was friendly, polite, organized, and efficient. I felt comfortable having him work at my house. The price was reasonable and they gave us a 10% discount for paying in cash. I like it when businesses do that. Julian did a nice job. Have a look at my photos of before and after! We decided to upgrade our bathroom faucet, as well. We are thinking of having a couple more plumbing projects done and we would certainly use these plumbers!

Showed up for emergency service ~$200 just to walk in the door. For one single 90deg 1/2" elbow…read morereplacement we were quoted over $1000 total, we declined service and were still forced to pay the $200 for showing up. Guy was out of here in under 10min.... $200 wasted. Won't ever call this company again, won't recommend, and definitely deserves one star on every review platform. Local plumber came and charged us $175 for everything and replaced 4 elbows to make it a proper repair.

Their immediate response. Their info and that they will send me quotes. Hopefully, they have good…read moreratings for me to check.

Stan came out to our house to inspect the ailing hot water heater. He was punctual, courteous and…read morehonest about the scope and cost of the job. We will definitely circle back for future needs for the furnace later this year! Thanks!

We were very happy with the service Stan provided us. During the install of anew washing machine…read morelast week a drip from the shutoff valve showed itself when the feeder hose was removed. In Line was called, and after noting it wasn't an immediate concern we made an appointment for today. The van arrived a bit early (!!), and this valve was quickly replaced, and another small plumbing job at the kitchen sink was taken care of. Did I mention he slipped on booties on entering the house to keep the floor clean? Nicely done!

I needed a spigot replaced and Dennis responded quickly to my inquiry and came out for an estimate…read more The communication and explanation of services was very good. He was punctual and he completed the job quickly. I definitely recommend using Dennis.

Dennis did a great job! On time, courteous, and efficient. I would how him again next time I have…read morean issue.

They are quick to return your calls which is helpful in an emergency. They have come to us for…read moreseveral little issues (sink drain leaking, shower valve break) and their work was both fast and clean. Reasonably priced as any service can be these days.

Just purchased a new home where his existing work from 1 year ago was leaking. No one was even…read moreliving here to disrupt it. Naturally I called him to repair it. He spent about 1 1/2 hours here, replaced a check valve, a couple of small fittings all on copper water pipe and changed me $460!!. This was the most expensive disproportional repair for the $ I have ever gotten and I was blatantly ripped off. I have had plenty of plumbing work done this year with my old house that was WAY more involved, time consuming and heavy duty for FAR less money. I will NEVER use this guy again. Update: You did the work only a year ago. You created the system that failed in ONE YEAR. You had an opportunity to call back, never did. I'm still waiting?? You're blaming Acid Water? You charged me almost $500!! for 1 1/2 hours work changed fittings on copper pipe You also left a large puddle of water that my wife had to shop vac up! My obscenities were just words. Your ACTIONS were bigger obscenities. I was ripped off.