I received a notice about this estate event and it prompted me to inform people about what happened…read moreto me at State St. Jewelers. In June 2023 the diamond fell out of my engagement ring. I took it into State Street Jewelers along with my other heirloom antique family ring. I was having trouble with the antique ring staying stones up because the their weight of the stones and the atrophy of my finger. They showed me various ways of correcting the problem with their best suggestion being the setting that opens like a claim shell with an instrument that opens the setting in half. I was told I needed one new diamond in the antique ring because one was chipped in addition to the new setting to keep the ring from rolling under to the palm of my hand. I also elected to upgrade my wedding band from a band with diamonds going 3/4 of the way around to a full eternity ring with larger diamonds. With the larger diamonds, it was too much to continue to wear all three rings on on one finger so I opted to have my engagement stone placed in an earring setting and bought an addition stone that was the closest stone to match. We pay a lot of money for the new setting, the replacement stone for one that I was told was damaged, a new eternity band with more diamonds, an additional diamond to match my engagement diamond and then to have both of those made into earrings. After all was done and delivered I was happy with the looks. The earring were fine and the eternity ring was fine, Unfortunately, after only wearing the antique ring for a short period of time the clam shell setting popped open for no reason. When it popped open my ring fell off. Fortunately it fell in the car and I was able to locate it. I took it in and they adjusted it. Then it happened again. I took it in again. All of these incidents happened in a short period of time after receiving the ring. I felt that the setting was defective but State Street insisted on doing minor adjustments and returning it to me. In October we moved from Greensboro to Maryland. After arriving the same problem continued to persist with the clam shell popping open with no cause or reason. I contacted State Street and let them no about the issue. I was told that I would have to return to Greensboro to have anything done to fix the ring because they would need to have my finger. I am not driving 7 hours to have them fix a ring that I was having problems with before we left. I continued to wear it a short time after arriving in Maryland until the frequently in which it opened on it's own made it too risky and I have not worn my ring for a year. I am very disappointed that with the amount of money we spent and the problems I had right after receiving the ring. Their only solution was for me to return personally to Greensboro. The setting was clearly defective and should have been replaced after the second time it popped open. All the money we paid to State Street jeweler and I am going to have to pay for a new band here in Maryland. A band that was clearly defective from the start. So think twice about doing business with State Street unless you are absolutely sure you will never be leaving Greensboro. I got a defective band and now the cost of replacing that is going to be on me. To say I am disappointed and unhappy is putting it mildly.

Came in to have a watch I bought online resized. I came in about 25 minutes prior to them closing…read moreand the gentleman working there happily helped me. He was able to get it resized for me, free of charge. the staff there was extremely friendly to myself and my family, and I will definitely be back for all future jewelry needs. Highly recommend

Mr Yamamori was able to repair a bracelet no one else in town could do. He is a pleasure to deal…read morewith. Peggy Koppel

Mr.Yamamori is by far one of the best jewelers in the United States and possibly in the world. His…read morecreations are the quality of Rue de La Paix or Place Vendôme in Paris. This gentleman has a world of knowledge on gems and metals. His hands are miraculous as he creates heavenly pieces. It is also worth mentioning that. Mrs. Yamamori is an absolute pleasure to deal with, a grande dame! Before to any chain store drop by this gem. You will notice immediately the difference in knowledge, possibilities and class. Just enjoy their dreamed creations. ATD P.S. This gentleman has made outstanding pieces for me and my family. Exceeeds Tiffany, Cartier and all major Italian brands! Mr Yamamori has the gift of angelical hands!

My wife and visited Cass on March 18, 2026. I had been looking for a mens cross necklace. The lady…read morewas very accommodating while we looked. The cross was very thin and light weight. They had to order the necklace in, so we waited a couple of weeks to arrive. The cross and necklace are very good looking. She told me the total price and my jaw dropped. My said, Oh go ahead you hardly spend on yourself. So, we purchased the necklace. I have been totally disappointed in my purchase, almost from day one. I finally got around to getting the receipt out and boy was I bamboosled. For a 26 stainless steel chain I paid $495 for the chain. I go to any jewelry store and pay $100 - $200 for the same necklace. You know what they say, a sucker is born every minute in the US.

I just had my wedding and engagement ring resized by Cass Jewelers. I wasn't sure what my size was…read morewhen I came in. The employee was helpful in helping me find my correct size. In 2 days my rings were ready. They were resized perfectly and made to look brand new. I am very happy with my experience and will use their services again!

Wade's Jewelers is truly the best jewelry store in our area. After a very negative experience with…read moreanother local jeweler regarding my diamond ring, they treated me with exceptional kindness and compassion when I brought my ring to them. They repaired my diamond ring exactly as it should have been done originally, with outstanding craftsmanship. After seeing the poor quality of the prior work, they generously offered a significant discount, which I greatly appreciated. In addition to repairing my ring, they are also correcting a strand of pearls that had been improperly restrung at the same local jeweler--again at a discounted rate out of genuine consideration. Their professionalism, skill, and integrity truly set them apart. Wade's Jewelers has earned my continued business and my highest recommendation.

The absolute BEST place to go for a custom design piece and actually stay in budget. Kim is great!…read moreShe helped my husband design the most perfect and intricate ring I've ever seen in my life, that will more than likely be a family heirloom in our family and be passed down for generations. This is why we went to Wades! Thank you guys so much for creating this beautiful gem of both mine and my husbands vision! We love you! Love, The Jernigan's

Awesome customer service. I enjoyed the space and the one of a kind craftsmanship. I admire the…read morework he has created.

I worked with Jake to design a custom ring for my girlfriend (now fiance!). I really had no idea…read morehow to go about this process at first, but Jake was easy to work with and helped explain everything along the way. The final ring is so much more personal and more beautiful than anything I had been considering before I decided to go with a custom ring. He sourced a really cool blue-green (sometimes it is blue, sometimes it is green) sapphire, and I am a huge fan of the engraving work.

They gave the best price for your scratch gold, also they are so transparent, They weight your…read morescratch in front on you.

Never get anything engraved here. They ruined an expensive watch band and then replied with "well…read moremaybe he'll still like it". We now have to explain to my son that we are in the process of fixing it on his 18th birthday. I honestly don't know if I've ever seen such shamefully sloppy work in my life. Don't tell your customers you can do something when clearly you can't!

Terry Kahn and Karen Lester are professional, responsive, knowledgeable and skilled. I have used…read moretheir appraisal, buying/selling and repair services for years and am always very pleased . I also applaud their honesty and integrity .

I can't say enough good things about Jewelry Appraisals of NC!!!!…read more I called to ask if I needed an appointment and although she said I did she fit me in that day. She asked what I needed appraised and what I was looking to get out of the appointment. I was very clear with her on the phone that I was looking to authenticate a piece I bought online and that I would not be getting paperwork. Which means the appraisal is free. They only charge if you want paperwork to insure the item. I was a little hesitant because everywhere else wanted to charge just to look at the piece. But I went in and Karen was amazing! She looked at the piece thoroughly with several pieces of equipment and went to ask her other appraiser to double check her thoughts. She didn't even ask me what I paid for the item until after she gave me all her findings and thoughts. So I know she wasn't just telling me what I wanted to hear. (A little background... I brought in an antique camphor glass necklace. The value of it is in its age and detail not so much the material. It is really valued more as a piece of art then a piece of jewelry. Because if you scrapped it the materials would be worth very little). She was spot on what I paid for it. So I was relieved that I didn't over pay. Especially understanding that a piece like I had the value is a bit subjective. And even though Karen knew she wasn't going to make a penny she took all the time in the world to answer every last question I had very thoroughly. She even took the time to give a look at my vintage engagement ring and talk about that. She gave me estimates to fix some things and was not pushy at all. And the price to fix the items was pennies . Furthermore, had I wanted a written appraisal their prices are very low compared to other jewelry stores. And here is the thing folks. They are APPRAISERS. This is what they do!!! Not a side hustle for a jewelry store, this is what they dedicate there knowledge to!!! I will forever be taking all my pieces to Karen and Jewelry Appraisers of NC for appraisals and repairs and I suggest you all do the same!!!!!