Custom Luxury Pools

3.0 (2 reviews)

Pool & Hot Tub Service

Closed • 9:00 am - 5:00 pm

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Custom Luxury Pools - Pool & Hot Tub Service Near Me - New Caney, Texas

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Jan F.

8 years ago

If I could choose 0, I would. Today, I drove 45 minutes to their office in Cleveland, TX from another Houston suburb. That's not the issue, but the address I got from looking on the net says their street address was an address on Fostoria Rd. in Cleveland. When I sent an email to the salesman asking to verify if the address on Fostoria Rd. was correct, I heard nothing from him. Since I didn't hear from him, I thought that's where I had to go. When I got to that address, it was in the middle of a field. I was able to pull over and call and was given the correct address. When I got to the office, I said to the salesman that I was very unhappy that he didn't respond to my email regarding the address where he would have clearly known I had the wrong address if he read the email and that I would keep that in mind in how he would handle my project. In short, he apparently was irritated with my unhappiness and told me he was getting a bad feeling about the project relationship, so wouldn't work with me and I should just leave. So I left driving another 45 minutes back stewing all the way home! I guess he doesn't need the tens of thousands of $$ the project would bring him. Needless to say, I would NOT recommend Custom Luxury Pools. read more

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Lyndi B.

We at Custom Luxury Pools strive to make all our customers and…

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Susan P.

5 years ago

Best experience ever! Worried about the mess- there was no mess. Very efficient and caring folks. Love my pool!

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More info about Custom Luxury Pools

18915 Phillip Way
New Caney, TX 77357
Directions
(281) 572-2629
Call Now
Visit Website
https://customluxurypools.com

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Does Custom Luxury Pools take Bitcoin?

No, Custom Luxury Pools does not take Bitcoin.

Does Custom Luxury Pools take credit cards?

Yes, Custom Luxury Pools takes credit cards.

From the Business

Specialties

Customized especially for your family. We will design, build, educate, and stand behind everything we produce. With over 25 years experience locally owned and operated.

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6 reviews that are not currently recommended

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Sidney D.

7 years ago

After meeting with 4 different pool contractor We Were Lucky to have the pleasure to meet with "Mark from Custome Luxury pools" His up beat attitude and listening skills as to what we wanted We're Outstanding! He set up a time for us to meet with Leslie and she Was a dream to work with. She listen to what we wanted. And did not try to force any thing on us. She made awesome suggestions that I actually Was trying to achieve. My Husband and I are so impressed how the whole Team at Custom Luxury Pools works together. And All our Neighbors and friends are so impressed with how fast and efficient they work. They weather has Set us behind. But rest assured. I will be posting The final project when it's completed. And I know Like us you will be impressed! SIDNEY read more

Parker W.

7 years ago

Horrible and rude customer service. Unethical and should be investigated. False information and no warranties. How are they in business? Check out other local companies in the area with 10 years plus experience. read more

Liz B.

7 years ago

Custom Luxury Pools is a family-oriented business. They work to ensure the happiness of their customers and don't stop until 100% satisfaction is guaranteed. I would recommend over and over! read more

Jimmy B.

5 years ago

We had a great experience with Custom Luxury Pools. Lori is fantastic and Heath was great as well. He quickly responds to any questions we have. read more

Mills N.