They did a great job replacing the hydrants for my washing machine. Cleaned up after themselves and…read morewere prompt and professional.

Prices have gone up, but that is the case with everything these days, it seems. The service was…read moregood. i managed to get through the weekend, so as not to have to pay extra, but they were here on time for a Monday appointment. They did the cleanout quickly, and were courteous in their interaction with me.

Showed up ahead of scheduled time bc they knew our pipes were busted. They had everything fixed &…read moreready to go quickly & efficiently. Only plumber I'll use

my AC just went out and the bid from Sanders was the best price for a new inverter type air unit…read moreand furnace with a 4 speed blower. plus a thermostat that looks like something out of the space shuttle, but its actually pretty easy to use. This type of AC unit is way more efficient. Just got it so not sure yet how much it will reduce my bill but I can tell you that it is whisper quiet and the house is ice cold. The way it works helps remove humidity and I am sure the drier air is why the house just feels much colder at the same temperature setting

Jeremy arrived when he said he would be at my home, and he was courteous and very informative about…read moremy gas heating unit that he inspected. He gave me great advice about carbon monoxide detectors and how my vents were working. He seemed knowledgeable about what he was doing and about my questions. He did a thorough inspection and put my mind at ease regarding my heating unit. i would recommend him and Sanders Plumbing HVAC to anyone.

I had a this company install a pump and clean all drain lines at my home. At a later date, I had…read morethem back out because the line past the pump was clogged. A different plumber came to the callback than performed the original installation. The present plumber explained that if the pump was doing it's job that there should never be a clog in this drain line, therefore. this proved that the previous plumber did not clean the line he was paid to clean. This fact was verified by a phone call to the previous plumber by the present plumber at the time of the call. Present plumber dug up and cleaned the line. Fast forward....the company mails me a past due bill for their admitted mess up. Upon contact with the office staff about said bill, I was met with rude accusatory behavior from Emiley, even after I personally contacted the owner and he agreed the bill was sent in error. This company is lacking a key component to a successful business: customer service. I cannot and will not ever recommend this company to anyone.

From the owner: At Benjamin Franklin Plumbing, we are focused on being the trusted plumbers in your hometown for…read moreany and all plumbing services. From drain cleaning and leak detection to bathtub installation to general plumbing repairs, we can handle every job and project. We know that you depend on the plumbing in your home to be fully functional in order to be completely comfortable. Our plumbers get to work without unnecessary delays to get things back to normal before you know it. Since all of our customers are friends in our community, we put our heart into everything we do to secure 100% customer satisfaction every time.

Shaw's rates in the past were fair, but something has changed. Be sure to confirm charges BEFORE…read morehaving Shaw out or be sure to get a free estimate in writing BEFORE the work is done. Otherwise, you may wind up with a huge bill. Several weeks ago, I contacted Shaw Plumbing. I explained by phone conversation and email that I all needed him to do was confirm that three roof vents of mine are actually plumbing vents (to answer a question from a prospective buyer). I did not get a price up front because charges from him in the past were fair. This time, he was at my house no more than an hour to simply go up on the roof and peer at the vents. He charged me $463 for labor--$388 for himself and $75 for his helper, whose sole task was to get a ladder from the truck. Shaw said he had to drive a long way and anyway, those were his standard rates. Shaw is a good plumber but there are a lot of good ones who don't do this.

Brandon did a great job and got my issue fixed. My problem is, he did not show up until 2:20 when…read moremy appointment was at 1:30. Second, I was charged 285.00 Labor when he had to leave and buy a part for my repair 1 and a half later. This is unacceptable.

Highly recommend! .. Absolutely Amazing Experience!! .. Maverick arrived exactly when scheduled …read more. Xcellent communication .. knowledgeable & professional service .. with Fair & Honest Pricing!!! .. definitely will use again .. A+++

From the owner: We are a full service Plumbing Heating and Cooling company. Over 30yrs experience. We specialize…read morein quality service and craftsmanship.

Came out to check for leaks in my house, but couldn't find the source. Would not let me pay him…read morefor the service call. You don't find many honest and fair business owner in todays marketplace so it was refreshing to find Mr. Brown. I will definitely call him again.

From the owner: lowest prices in all of central Arkansas! We specialize in leak detection, but residential plumbing…read moreis something we are passionate about. Call us today to book your FREE estimate!

We had technician Marcellis McFarlin come out to asses our kitchen sink clog. This company charged…read moreus for a diagnostic visit but made no real attempt to fix our kitchen sink clog. The technician barely inspected under the sink, spent time outside on the phone, and then told us we needed new pipes costing over $1,000. No effort was made to snake or clear the clog, and the explanation given (possible frozen pipes) didn't make sense, especially since other sinks in our home were working fine. He even seemed surprised when we told him our bathroom drains had no issues. Later the day, we hired another plumber who quickly identified the real problem, cleaned the line properly, and fixed the issue completely. This experience felt rushed, dismissive, and sales-driven. I would strongly suggest getting a second opinion before agreeing to any major work from this company. The classic bad-service/upsell-heavy visit was a major red flag. Will not be using again.

A year ago they came overcharged the refrigerant in our unit and after running it through that…read moresummer, it ended up damaging the compressor. They blamed the capacitor and into buying a $400 stop that was installed in less than five minutes, but did nothing cool the house. Then they started to blame the ductwork and even their free estimate person said it didn't look that bad. Stay away from this company they don't seem to know what they are doing and our only trying to sell you a maintenance plan and new ductwork in AC units. They're not trying to fix the problem.