My son hired this company for mobile mechanic service to replace a starter. Job was completed and…read morecar started. The next morning he went out and car did not start. When he called they said just jump the car. When asked if they could come and perform the jump. Yes for extra charge. I called and asked why the extra charge? The owner cuts me off mid sentence, starts raising his voice went from tenor to soprano real quick because I asked why the extra charge. Proceeds to say we did the job and that's that. Maybe he was just having a bad day but not cool. If he let me finish my question was going to be if he pays the 40 bucks and its a different problem would they apply it towards whatever else might have been needed since he knows nothing about cars and should have probably asked for a diagnostic from the start. We try to support our own but yeah...

We needed extensive moving labor over the last year due to my mother's estate... I've literally…read morespent 20k just in moving costs -- mostly due to restrictions from court orders after abuse and domestic violence. Often, I have just used whomever popped up as available on the u-haul website - often the same providers. About a month ago we found Porter Services and, unlike the others, Curtis had business cards and suggested we book with him directly. He seemed like a budding entrepreneur so we reached out to them for two additional times. Initially, all went well. On our fourth booking (11/24/25), they did not show up and there was no communication from them that night despite reaching out - we waited for several hours as we were genuinely concerned about Curtis and his crew. If this was someone new, we would have looked elsewhere, but because of the past experiences with them, we assumed there had been an accident or something serious. The next morning, Curtis told us there had been a death in the family the evening prior but they were ready to work that day. By that time, we were in the midst of returning the truck. However, I took them at their word and we scheduled to meet up again 6 days later - the 30th. Leading up to the date, I spoke to Curtis many times. For example, he told me he had job that morning. Great. Sometimes getting back to work helps with grief. Then, a few hours before we were to meet, he informed us there had been a new (second) death in his family the night before and was at that funeral right then - they still wanted to come out though, just later that day. Okay - I said... we will wait, so let me know what time. Hours past and I checked in only to be told that they weren't coming but wanted to do the job the next day. As a result of these two no-shows we incurred over $1k in expenses. We paid for trucks that didn't go used... and on the 30th we contracted to rent two large storage units - again, going unused now. Plus, we didn't live in either area so both times we traveled several hours ourselves only to wait out in the cold for hours. I understand emergencies happen - that's life, but they needed to communicate changes in schedule in advance. We could have booked someone else... or done other things with our time. That didn't go over well... their response - "I don't give two fucks about none of that" and "you need us not we need you so remember that..." I have been doing everything I could to help their business - referring them to multiple people, etc. When I said I needed to update my reviews and stop referring them (after Curtis' profanity) his response was "do whatever it is that you need to do" because "one person is not gonna affect nothing trust me." At this point, the story started to have contradictions too - initially, it was that there were 2 deaths 6 days apart, then he said the two were 3 days apart , then someone died late one evening and had a funeral the very next day. I want to believe him - despite all the contractions and unlikely story - I still feel that way. It is odd to me, though, that someone would take a job immediately before a funeral, have our job booked at the same time as a funeral, but not just tell us that and instead leave us out-of-town and waiting... However, at the end of the day - this is someone who tells a repeat customer that they don't care that their poor communication cost them quite a bit of money and loads of personal time... that one customer's negative experience won't make a difference, and they messed up our situation but that's not their problem... That's not a very customer service-driven attitude. If you are thinking about hiring them, I suggest you ask yourself, if they did that to us, what are they going to do to you? Again, if one customer doesn't matter, then do two or three? Clearly Curtis Porter has no respect or concern for the customer at all... he just had to tell us that he couldn't come out - instead of leaving us waiting around most of the day and entering contracts for storage space. The morning after I initially posted this review he send me three more extensive tests at 7:48 AM - "karma's a bitch, etc." hope we get slammed by fees from storage units, etc.

Amazing service. Very efficient and easy process. The price was also reasonable and better than…read moreother offers I received. I needed a TV picked up that the trash collectors couldn't get! Really appreciate the help!

From the owner: At Junk Removal Bros, we take pride in providing fast, reliable, and eco-friendly junk removal…read moreservices. With years of experience, our skilled team ensures your space is left clean and clutter-free. We’re passionate about responsible disposal, recycling, and delivering exceptional customer satisfaction. No matter the job size, we’re equipped to handle it all and guarantee a stress-free experience from start to finish. Choose Junk Removal Bros for service you can trust!

George and Darnell arrived on time and removed old furniture and even some extra pieces which I had…read morenot intended to remove until Darnel advised to take advantage of the optimized space left in the truck. Great service and will be a future repeat customer

I'm extremely disappointed with my recent experience with 1-800-GOT-JUNK?…read more I scheduled a furniture pickup over the phone--not online--and was explicitly told by a representative that my items would be donated and that I would receive a donation receipt. The on-site team reiterated the same information. That assurance was the deciding factor in choosing this service. To be clear: I would not have selected this company had I known this would be the outcome. After paying nearly $400 for this service, no donation receipt was provided. In this economy, that's not a minor issue--it was a key part of the value I was told to expect. When I contacted customer service, I was redirected from the national line to a local office, where I was told I "should not have been told that" and was advised to use my paid service receipt as a tax write-off instead. That is not an acceptable substitute for a legitimate donation receipt. I also reviewed your website and found no clear public-facing policy stating that donation receipts are not provided--yet your team explicitly told me I would receive one. That level of inconsistency is unacceptable. If this is truly company policy, it needs to be clearly communicated upfront--not contradicted multiple times during the sales and service process. Customers should not be misled into expecting documentation that will not be provided. I am requesting: * Clarification of your official policy regarding donation receipts * Accountability for the misinformation provided * A resolution for this specific situation At this point, this reflects a clear misrepresentation of services and a breakdown in communication. I would appreciate a prompt and transparent response.

Eco City was great--super responsive, great service and communication. I'll be calling them again…read morewhen I need help with removal!

Jeff and his crew were able to pick up our old couch on short notice in the rain. Showed up on time…read moreand got it done super fast. So easy to work with!

Fast, easy, good price, and great communication (even when I had my ringer off and missed some…read morecalls). -I scheduled over yelp chat. Francesca was great -responsive, straightforward, okay with some back and forth to get to a good time and to get the payment done afterwards. Scheduling and payment was super simple - no forms to fill out etc. -A bit before the appointed time, two nice, professional men showed up to my door and were literally in and out in under 5 minutes. If I have anything else I need out of my home, I will come to Junk Removal Specialists first.

I honestly cannot run out of good things to say about Francesca and her team. We had to clean out…read moreour apartment of almost a decade on short notice. We lived in one of the largest apartments in our area with two bedrooms and a loft. The space was on the fourth floor with no elevator. We tried to empty out as much as we could to quickly realize we needed the help of professionals. In just two sessions, Carlos and his team were able to COMPLETELY clean out our residence. This included everything in all cabinets in a very stocked kitchen and two bathrooms, three King sized beds, three very large mounted TVs along with their mounting, five couches and all screws and wall hangings. I was in utter disbelief when I went to do a final sweep since there was literally nothing for me to sweep. Not to mention the cost for the service was VERY competitive. I am truly grateful to the team and i will be recommending them to everyone I possibly can.

I code Handyman Dumpster because I didn't have to take time out of work to call and set it up. I…read morewas able to do it online in seconds. It could not have gone smoother. I'm very happy with the pricing service.

We recently ordered a dumpster and I had shopped around multiple places. Handyman dumpster service…read morewas definitely the best value for your money. I was able to keep the dumpster for 2 weeks with no extra charges nor hidden fees. I was especially impressed with how careful they were in placing the dumpster on my driveway and removing. I saw them on my security camera and they really took the time to be careful in placing and removing without causing any damages. I had marked the driveway with chalk for placement and they were spot on! I highly recommend this company and would suggest everyone use them!!

Austin and his team at Get Er Done were awesome! They communicated well and were very…read moreaccommodating with our schedule. My husband and I were so pleased at how prompt and professional they were. We would definitely hire them again !!

Our Experience in 4 Words: Reliable, professional, efficient, friendly…read more We reached out to Get Er Done Junk Removal on 5/31 and Austin replied within 5 minutes with a competitive quote. Due to our schedule, we arranged for the pickup to take place on 6/3. The team arrived right on time and from start to finish, were professional, friendly and truly customer service oriented. We had a red sectional that needed to be removed in West Springfield, VA and they handled it with great care. The removal was quick and the entire process (including payment) completed in under 20 minutes. As a military family who moves frequently, reliable and efficient service like this means a lot to us. If you're considering junk removal, don't hesitate to reach out to Austin and his team, they truly get the job done right!