Fast, easy, good price, and great communication (even when I had my ringer off and missed some…read morecalls). -I scheduled over yelp chat. Francesca was great -responsive, straightforward, okay with some back and forth to get to a good time and to get the payment done afterwards. Scheduling and payment was super simple - no forms to fill out etc. -A bit before the appointed time, two nice, professional men showed up to my door and were literally in and out in under 5 minutes. If I have anything else I need out of my home, I will come to Junk Removal Specialists first.

I honestly cannot run out of good things to say about Francesca and her team. We had to clean out…read moreour apartment of almost a decade on short notice. We lived in one of the largest apartments in our area with two bedrooms and a loft. The space was on the fourth floor with no elevator. We tried to empty out as much as we could to quickly realize we needed the help of professionals. In just two sessions, Carlos and his team were able to COMPLETELY clean out our residence. This included everything in all cabinets in a very stocked kitchen and two bathrooms, three King sized beds, three very large mounted TVs along with their mounting, five couches and all screws and wall hangings. I was in utter disbelief when I went to do a final sweep since there was literally nothing for me to sweep. Not to mention the cost for the service was VERY competitive. I am truly grateful to the team and i will be recommending them to everyone I possibly can.

Expert knowledge on market rates for junk removal and unmatched customer service. No AI either for…read morethose who care about that!

We contacted NoVa Junk one day ago to inquire about their junk/trash pickup services services and…read morecontracted with them to pick up debris (some very heavy) torn out from our bathroom remodel project. They were able to text us a price, which they honored off of pictures we sent to them. The men called 20 minutes before arriving and immediately went to work loading everything up within minutes without disturbing traffic in the neighborhood. They processed our CC which sent a receipt to our phone and we were done. Huge thanks to all who made this a painless process. We highly recommend their services.

These guys got a lot done very quickly. They were nice and professional. I strongly recommend them.read more

They were kind, friendly, efficient and quick! Definitely would utilize their services again and…read morehighly recommend!

They showed up within the hour with a super cheap price! Excellent service! Would definitely use…read moreagain.

I was hoping a negative situation would turn out to be a positive based on how the situation was…read morehandled by the company when notified. This my experience. I had the company come out on 09/20/2025 what an experience not in a good way. As I was leaving, I was shocked to see my entertainment center at the entryway of the complex (broken in parts). It literally fell out of their truck. Of course, in a panic, I frantically park my car to move it the best I could out of the entrance to the complex before any cars tried to leave. I reached out to the team that left and was told they couldn't come back for 45 minutes. I immediately fired off emails stating what happened. My entire day was ruined because I had to stick around to see if the items were going to get picked and I felt the need to drive around to see what else dropped out the truck. No surprise as soon as I finished pulling the entertainment center to the curb and getting back in my car, I turned the corner out of the complex to find a large piece of a computer desk in the middle of the road near the major intersection. I went into another panic because cars were running over the board and I was afraid it might flip to hit someone's car. I again raced to park to see if I could run out into the middle of the road before cars came but the piece was run over several times that it landed in the worse location with the view being blocked by oncoming traffic from the opposite end. I couldn't get a grip on the board because cars were coming so I'm literally in the road trying to kick the board to the side of the road with my foot (yes it was painful). Luckily, one car saw my efforts and stopped. It was not a cool temperature day and I'm no spring chicken (which I'm surprised I didn't have any health issues from the adrenaline, embarrassment, frustration and desperation to move these items). Since I couldn't leave this heavy board on the side of the road, I'm literally trying to carry this wood board back to where the entertainment center fell out the truck (definitely not a short walk). It was exhausting and humiliating to run around and lift items that should've been hauled away given the amount paid for just a few items. I finally was able to speak with a representative who made an offer based on my troubles created by their team. I agreed to the offer from the representative and waited what is more than a reasonable time period (9/22/2025 to12/2/2025) without any luck. While there are things that can happen when the team is working from one job to the next, it is more important how the company handles the issue with the customer that can change how the overall experience is viewed. It makes the difference in showing that a small company stands by it's service and sets it aside from the bigger companies. Unfortunately, I was extremely reasonable even when the worker was going to lose a week of work for the incident. I was completely against this in today's economy and just asked that improved quality standards be in place so it doesn't happen again. I understand the workers are doing this all day so things are going to happen. Again, it's not about what happened during the service as the biggest issues, it's about how it is handled by the company. I do everything I can to support small businesses but I think the more I do the more problems I experience. As someone who wants to extend as much grace as possible, the constant waiting on the USPS at this point is beyond reasonable. Nevertheless, I wish the company the best and hope they take this as a lesson learned to improve how to resolve issues immediately. I didn't expect to be part of the crew that day with having to move my own heavy items out of the street when I paid for someone else to do it.

Fast and easy! I saw…read morethey were in Arlington so I contacted them through Yelp. Great communication, Kyle got back to me in an hour or so. Set up a time for the afternoon of the next day and let them know I was flexible with time since I work from home so if they were in the area early they could drop by anytime. They next day they called in the morning to say they were in the area, so no problem there. They were friendly and fast. I didn't have a lot, but I had heavy logs and big batteries, no problems getting rid of everything. I will use them again.

I recommend this service. It isn't an app-based one, but a simple direct provider of what you need…read more- to get rid of junk. In my case it was a 30 year old mattress. They send they mattress to a green facility. They showed up on time as well and the price was competitive.

Company was easy to work with and reasonable priced. Will work with them again if needed !read more

District Donations were available on short notice and were able to remove a washer and dryer from a…read moredifficult space at a reasonable price. I will higher them again the next time I need large items removed.

Competitive pricing and the guys showed up within 30 minutes of the scheduled time. Would hire them…read moreagain!

I sent out a quote for removal of two pieces of furniture. Fernando reached out almost immediately…read moreand quoted me a *very* reasonable price. I had to move around pick up a couple times due to work, and each time it wasn't a problem (though, if you guys contact him, please be respectful of their schedule and don't trade your dates!! Lol). They showed up shortly after the time they said they would (which worked out better for me), but were in touch with me about it and their ETA. Removal was quick! Thanks Point N Junk!!

This company is AMAZING!! They have very professional workers who impressively and quickly…read morecomplete the work. They don't make a mess, clean up afterwards, and are very accommodating doing whatever you need done. Their price is a tremendous value for the benefit they provide. This company should be your first choice for removing your unwanted items! A great company with great people!!

It was easy to work with Carlos. I called several companies and I decided to go with him because he…read more1) answered the phone right away, 2) agreed to take care of the job the very same day, and 3) most importantly, gave me a good, competitive price. It was fair & fast! I wasn't home when they collected the trash, but everything went fine and I paid through Venmo. If I need such services again, I will not hesitate to contact Carlos.