If I could leave less than one star, I would. In fact, if I could afford to take legal action, I would. Still might, TBH.
I came in with Rose gold/pale red hair that I just wanted touching up and evening out. I liked the colour, I just needed to stop the ends fading.
I ended up with fire-engine red, metallic hair. It was a totally different colour ends to roots, and frankly I'd have done - and did - a much better job on myself for 6 quid. The hairdresser went to rinse it off and realised he had no shampoo and had to go shopping, leaving me in the sink. I have never before had that happen in a professional salon.
The cut was equally as bad. It was utterly wonky, and when I pointed out that it was visibly an inch shorter on one side, he said he didn't think so.
It cost me SEVENTY QUID for him to destroy my hair, and TWO HUNDRED POUNDS to get what he did to my hair corrected. That is £270 for a bad hair cut. And the hairdresser who helped said not only was it one of the worst cuts they'd ever seen, but they would not have put that colour on anyone.
I am so angry, I may still seek legal advice. Avoid this salon at all costs, because it WILL cost. read more