I was recently recommended to go RUSH hair salon on North Street. After reading some of the reviews, i was slightly hesitant i have to say!!! But a good friend persueded me to give it a whirl!!! I'm quite a particular client, and have tried most of the salons in Brighton, and the surrounding area.... all of which have left me a little deflated when it came to offering me advice on what would suit me best! I'm not great at explaining what it is i want. So this sometimes leads me to getting something i wasn't quite looking for. I had a 12.15 appointment, but got there early as i hate to be late! I was greeted at reception by a very smiley guy, who looked very busy, he said he wouldn't be a moment... and he wasn't :) He had one of the juniors take me over to a seat, where they took my belongings to hang up, i got offered refreshments and something to read while i waited. It was particularly busy, and i did wonder if this would be the down fall of my appointment, i hate being kept waiting!...... But my stylists came over a couple of minutes past my actual appointment time and she told me she wouldn't keep me waiting much longer ( i thought this was good to be acknowledged) Once she was finished with her previous client, she came back to me, we had a full consultation, where she asked me lot's of questions about what i liked about my hair, also what my "problem" area's were... and what i envisioned my final look to be!!! We also spent some time looking through a few hair magazines! I was quite surprised she had enough time spare to do all this...but i didn't feel as if she had to be else where which was nice! My shampoo was pretty normal.. i had a good head massage, was offered some form of deep conditioner (which i declined) The junior although seemed quited shy, held a pleasant conversation, asked me about my plans for the rest of the day etc Once back to my stylist, she clarified what we were going to do ( a very short elfin type crop :0 ) and asked how my shampoo was!! The salon does run at a fast pace, and i wouldn't recommend going peak hours on a saturday if you want this to be a peaceful quiet experience!! it is only small in size (although must be popular to be heaving at the brims like it was!!) I on the other hand work in Central London so i'm used to busy places, and quite enjoy the buzz of all the people! During my hair cut, we chatted about general things, she asked about my life and what i did for work. I did get told about a few things i could be doing at home to protect my hair from heat, and advise on styling. She did advise some home care products that would be good for me, but there was no hard sale, and once they had been explained nothing was pushed upon me!! This is a massive plus for me!! I felt comfortable that she knew what she was doing and once i could see the shape developing, i sat and relaxed... which i haven't done in any salon for a long time :) Overall, my experience was a good one!! My haircut is FANTASTIC, and i DID buy some new products to go with my new hair!!! I did rebook on the advise of my stylist... i think they do give you a % off for rebooking in advance.... but i would've gone back anyway! If my haircut is as brilliant as it was this time, which i'm confident it will be... i will be a RUSH customer for a long time to come! I'm glad i took a chance on this place, and didn't take note of what i've read! Yes the above may or may not be true, but they might also be the only few unfortunate occasions in what these kind of things have happened...! I work in the retail industry and it will never fail to amaze me how people would rather write up something bad than praise 1 good point!!! If my customers have a problem they know they can call me and i will fix it!!! No one at RUSH gave me the impression they wouldn't do the same.....My advice is give them a try!! I'm sure you won't be dissappointed!!! read more

DO NOT USE THIS HAIRDRESSERS. EXPENSIVE. TERRIBLE QUALITY. MY HAIR IS RUINED. This experience has spurred me to write my first EVER online review. It was THAT bad. Easily the worst hair cut and colour experience I have EVER had. I arrived early wanting my roots done and a trim. I was sat down and I told them exactly what I wanted, a brighter red colour (which I had previously achieved but had faded) and about an inch off. She began combing through my hair- from the top downwards, which for my long hair is the COMPLETELY wrong thing to do.. She broke so much of my hair off and pulled horrendously. Then she got the colour ready, applied it brushing through with a comb. Another customer was then sat in the chair next to me and after finishing my application she began to comb through his hair with the same colour soaked comb without even wiping it!!!!! I was told the colour would take about 35 minutes to develop. I sat for about an hour while she cut the man's hair next to me. I noticed a LOT of colour had been left on my forehead, behind my ears, on my neck but just assumed that she wouldn't have done this if it was going to stain. Eventually I was ushered over to the cramped washing area, and my hair was washed. I noticed my scalp was being scrubbed vigorously and heard 'Oh this colours a pain in the arse'. The woman who coloured my hair was then called over and she looked startled and said 'Oh errrm put a toner on the roots and shampoo really well'. When I sat back down I discovered that my face/large section of my forehead, neck, behind my ears, my entire scalp had been really badly stained- I look like I have a skin problem. I often dye my hair at home and I COULD HAVE DONE A BETTER JOB MYSELF. She tried to dust it off saying that my roots would blend in when she dried my hair- they were several shades too bright compared to the length of my hair due to her negligence when applying the dye. I gave her the benefit of the doubt and being too polite said nothing. I then sat as she cut my hair.. 2 minutes later she was apparently finished and would do the rest once my hair had dried. This is not an exaggeration. I asked for a straight blow dry with a slight curl at the ends of my hair. Low and behold she starts pinning curls to my head. I looked like I had a haircut/style from the 60s.... And the worst thing was she didn't even do the rest of my cut as promised! Said I was finished and I was almost in tears. I then was charged 80 pounds for this absolute monstrosity of an experience. I got home and instantly wanted to wash my hair- it felt like the colour had not been washed out properly. My colour is DULL and much darker than the colour that I went in with- the exact opposite of what I wanted. I straightened my hair to also discover the horror of the cut she had given me. I asked for one length- some of my hair had not even been cut. I also have an inch of red staining framing my face. I look ridiculous and am gutted since I saved up for this treat. THE WORST THING I HAVE EVER PAID FOR. read more

My girlfriend just came back from having her hair cut here. Her description of her experience: She was 5 mins late for her appointment because of a student protest that had held up all the buses, she phoned ahead and let them know this was the case but whe she got there they were very cold to her, didn't welcome her like they did the other customers, were clearly annoyed at her for being late, and 'punished' her for it by making her sit on a chair on her own at the back of the room for 20minutes. This was because they'd given her place away to another customer despite the fact she had phoned to let them know she would be there very soon. This was an appointment that was booked 3 months in advance. Then her stylist who she has seen before kept walking past her and ignoring her, eventually came and sat next to her the told her that 'because she'd left her hair for so long since her last appointment her hair was in 'rubbish condition' and that the bottom of her hair 'was like chewing gum'. As the stylist had booked this appointment herself 3 months previously it was a little strange that she was telling her off for it being 'so long since she'd come in' - this was supposed to be a scheduled follow up appointment for this very reason - so as not to let her hair get damaged. They made her feel unwelcome - hairdressers are supposed to be friendlly and chatty - but these people just gave the impression of wanting to be on their break or having a fag, and made constant references to wanting to get away. At one point one staff member walked past and said how 'fucking bored she was and how she couldn't wait to get out of there' and the other one openly sympathised about how much she wished she wasn't there, whilst cutting my girlfriend's hair. Is it just me, or is this terrible for what is supposdely an upmarket hair salon? The last time she had been there she was getting a full head of colour and a treatment and a cut which cost £100. This was only supposed to be a re-touch to that last appointment and was a 'half head' of colour. Nevertheless upon going to pay she was charged £130 and told that last time she had been using a 'special offer', something they had not once mentioned on her previous visit. She only had £140 in her bank account as she is an apprentice and still on minimum wage. She now has no money to get to work this week and we aren't sure what we're going to do. This hairdresser should be avoided like the plague - they are a fucking disgrace. read more

I also had a guy called Tom cut my fringe (and dye my hair an awesome copper colour). He was friendly and while I had a late evening appointment, I didn't feel like I was 'rushed' at all. In fact, I had already re-scheduled from a previous appointment (that I had been late for) and was even allowed to carry over my special offer, which meant the fringe cut and a full head of colour were basically free. I had already had my hair cut by Lena, and she did a great job. So back to Tom. We spent long enough discussing colours for me to feel comfortable with a bold shade after not dyeing my hair for over a decade. He seemed to know his stuff, even going into the genetics of European hair colours (I'm a scientist and he wasn't making it up). We also chatted about politics and movies, and I was served two lovely cups of tea. I then asked for a fringe trim and yes, he cut it freehand. It was perfectly straight (I think, I haven't got the spirit level out yet) and we spent a few minutes getting it to exactly the right length. After we were done I had a few bits of hair and spots of colour on my face, but I managed to sort that out myself with a tissue. I'm sure had I asked, someone would have waved a brush over me (although I've definitely also walked out of salons with bits of hair everywhere even after a good dusting). I guess your experience at Rush will reflect your surroundings, your stylist and yourself to varying degrees. If you go in expecting to be luxuriously pampered you might be disappointed but if you want a haircut from a normal, nice person and can express yourself clearly you might be in the right place. read more

I decided to go to RUSH as its supposed to be a well know top hairdressers in the UK. However my experience said otherwise, the guy was chatty and friendly but he did an awful job with my hair, I wanted a trim and some layers to give my hair more shape and volume, the layers were really badly done and it was shockingly uneven and i was left with some thin long straggly bits at the end of my hair that he had just missed when cutting, i went back and said i was extremely unhappy with how my hair had been left and he went through it and said that it is how the layers should be. In total it had cost me £93 for a cut and roots and when spending that sort of money you expect to be extremely happy with you hair when walking out of the salon, i could not have been more upset with the money i spent on such a poor job!! A week after i went to Head Masters in the North Lanes, before even telling him about my experience at RUSH he had said how my hair was unevenly cut and a slightly sloppy job done, after talking me through what i wanted done, i was given a great hair wash with a relaxing head massage, whilst cutting my hair he consulted me and showed me how short or long i wanted the layers and for an extremely well priced cut of £25 he completely transformed my hair to exactly how i wanted it! I strongly urge you think twice about going to such an overly priced salon, that quite frankly is not worth it, if you want a well done hair cut at a good price i strongly recommend Head Masters, and with there on the day app it will only cost you £25 for a cut and blow dry! read more

I went to Rush as I was new to brighton and I was enticed by their 50% off voucher. DON'T MAKE THE SAME MISTAKE!!!! They were awful, I waited over 45 minutes before being seen. Then was 'shampooed', during which I was given what I imagine is supposed to be a relaxing head massage like they offer at most up market hairdressers now but was, in reality a brutal form of torture. I put this down to the shampoo boy being new and just grinned and bared it, but my hair stylist was just as bad, even at one point burning my ear on the hair straighteners. SHe didn't listen to what I wanted AT ALL, making my hair too short and gave me a bog standard generic hair cut that to add insult to injury was wonky. She tried to pass it off as 'asymmetrical' but believe me it was just wonky. I felt ignored and unwelcome, and even with the money off voucher this was not a cheap salon. I would have expected this kind of treatment at a supercuts (though to be fair I have had a nice cut there) or a dog groomers. To top it all off when I had had my hair butchered the stylist commented that it looked much better than before because it didn't stick out as much!!! I mean talk about making a customer feel special. In the office this morning when explaining why i had a wonky fringe and looked not unlike Spock with mange another girl said she had had a similar experience and had had to wear her hair up for her graduation after having it so badly hacked at, at RUSH. I never leave reviews on websites but I even got myself a qype account to warn others of this demon barbers. read more

I recommended RUSH to a friend of mine last week and she directed me to some of the comments on this site. I must admit, i was really shocked to see so many negative ones. I have been going there for years and i see Amy. She is always friendly and cheery, its just like chating with a friend, yet im getting my hair done at the same time! If you want your hair cut by someone who actually listens to what you want and delivers a professional service along with it, then see her. Someone made a comment that the atmostphere is bitchy. I could not disagree more. I have used lots of other salons in the past and had that horrible feeling when the stylists look you up and down. Everyone here is really really down to earth and i honestly never feel like there is a bad atmosphere. I am usually there for between 2 and 3 hours getting a colour and cut. I have never felt rushed, or like i was being ushered out of the door. It might be a little bit pricey compared to some other places but i honestly think that you get what you pay for. Check out their half price colour on a tuesday, it brings the cost down a lot. Whilst i appreciate that other people have had different experiences here, i do also think that people rarely bother to write a review when they've had a good service, but they are very quick to write a furious rant when they've had a bad one, so just take this with a pinch of salt! read more

I had my hair cut at RUSH last week. This is probably the fourth time I have used them. I have always been happy in the past, but this time I was super happy. I booked an appointment at the last minute and was told that the only person available was Dimitri. I was fine with this. It transpired that Dimitri is a senior so expensive! Apparently he usually charges £75 for a cut and blow dry! Before this hair cut I would never have considered paying that much for a cut, and on this occassion I did have a discount offer to use. However, Dimitri was fab! I absolutely LOVE the cut. It's the first time I have felt that I've had a really good cut for aaagees. I have long layered hair, and always feel a bit disappointed that it's never going to really look that different, but it does. The layers are amazing and somehow my hair looks longer after the cut!Anyway, I booked another sesh with Dimitri despite the expense and have now reccommended him to several people. I hope he doesn't leave. Also wanted to say that whenever I have been to RUSH, I have always been treated really well. The reception staff are lovely, I am always given a couple of glasses of wine, and snacks. There are always good magazines given to you to read whilst waiting, and the shampooing girl was also lovely and gave me a very nice head massage. Hurrah for RUSH! read more

I had a guy called Tom cut my fringe. He wasn't very friendly and obviously wanted to get rid of me as soon as possible. I asked for a 1950s pinup/burlesquey style fringe (so should really be styled quite curled round etc) .. instead he straightened it so much that the ends just sticked out and it looked absolutely awful!!! Most of my fringe was just cut free hand and it's really wonky! A lot lower on the right side than it is on the left! I told him I thought it was a bit longer on the right side but instead of cutting the right side he still kept cutting bits of the left which made it even more wonky!! I said I wasn't sure if it was right and he is insisted it was straight. He said "look, it is straight" and held the comb up on my forehead in a straight line, even though it didn't ACTUALLY follow the line of my fringe ... It looked awful. I was then rushed out with loads of bits of hair all over my face and in my eyes. I ran to the church hill square toilets to try and sort it out myself! Wouldn't reccomend it here, staff are unfriendly, and this guy in particular didn't really seem like he knew what he was doing, didn't give me what I asked for at all, even though when I told him what I wanted, he appeared to understand. read more

The name Rush is very apt for this place. I went there last week for the first and last time. I booked for a senior stylist who kept disappearing every few minutes. Halfway through my highlights I was passed to someone else and later on she passed me on to a junior to blow dry the mess the other two had created. The colour and style was not what I had asked for and the junior did not know what she was doing as she had to keep asking someone else to come and advise. Looking at some of the customers faces as they were rushed out of the shop I could see that they were also unhappy. The place is cramped, noisy and the staff sullen. Being over the age of 30 I was made to feel that this was not the kind of customer they really wanted. When I complained I was made to feel that it was MY hair that was at fault! I am sure they were use to complaints by their attitude. When I telephoned for an appointment I was offered several the following day..........on reflection never a good advertisement for a hairdressers. I am sure that most of their clients are 'one off's' as I doubt they will get much repeat business. If they continue to treat their customers like this they won't be there much longer as word gets around. read more

I have been going to this salon for a few years now, I had several different stylists over the years and always been more than happy with the results, as a guy I have found it difficult in the past to find a good stylist and used to go from salon to salon before I found Rush. I have recommended them to friends who now also use them and are very happy, not just guys but girl friends as well, some very picky. Hair is a very personal thing and I guess all the bad reviews on this page are people venting after they have received a cut that they didn't have in their minds eye. The salon is bright set over a couple of floors with about 8-14 stations in total, I'm always offered a complementary drink which is often a cold bear if I have had a long day, the wash and shampoo is nicely complimented with a head massage, also good after a long day. There is a general feel of high spirits in the salon with all the staff getting on well with each other while remaining professional. If your thinking of getting your hair cut ignore all the reviews and go for it, you won't be disappointed. read more

Seeing as this salon has so many bad online reviews, i wanted to write a good one as i feel they get a bad wrap as the people that write reviews are unfortunately usually the type of people that would complain if the grass was bloody green!!! I went in to Rush earlier this week for the first time. I have thick curly hair which i wear straight and wanted a manageable bob in the style of Alexa Chung, i was very clear about what i wanted but also listened to my stylists idea's. I can honestly say that the staff all seemed friendly and professional and my stylist certainly knew what he was doing and i came out with exactly what i wanted ive never had a blow dry like it and Scott was not at all fazed by my thick unruly hair and basically did a great job he is a credit to Rush and i would fully recommend this salon so please dont be put off by online reviews and give them a try. All you whingersmaybe you should be realistic about whats going to suit you and be clear on what kind of style etc you want to achieve, that way you may actually be satisfied with the end result!!! read more

Absolutely Rubbish, ruined my naturally thick wavy hair, plastered it in product to hide bad cut & didn't follow anything I asked for......& on complaining was pretty much told it was my own fault, as I didn't say I was looking for a "classic & not a fashion style".... Asking RETRO with & think Michelle Pfeifer in Hairspray was pretty dammed specific, & ATT also pretty damned fashionable, .............. I left with a sleek plastered straight too short cut any teen would of been proud of....had it held up to washing & not shown up to be almost 2 separate cuts it was so badly stepped of course............ I'm mid 40s & very much into the 50s retro look, so it wasn't hard to work out without my even asking what kind of style I would like I also asked & paid for a Senior Stylist.........I paid for 1, but didn't get 1........nor did I get a refund or an apology.............the next hair dresser I saw, asked if I'd cut it myself.....said it all really I wouldn't go here again if they paid ME!!! read more

I am highly disappointed and unimpressed with the service i received from Rush Brighton, North Street. The staff were lovely and friendly but they didnt listen to what i wanted at all. I asked for my hair to be really short at the back so i couldnt put it up but i can. I asked for my roots to be covered they are not. Infact they look worse now as my hair is ridiculously patchy. Max and Brooke were lovely i would be their friends but i would certainly never ask them to cut or colour my hair again. It is very rare for me to treat myself to an expensive pamper haircut over £100 and I'm so pissed off by the results i have emailed asking for some form of compensation. I am curious as to how they will treat my request as i did say that i wanted cash as had no desire to go back into the Rush Salon and that i would be reviewing them in a negative way. If i could give less than 1 star then i might just though i do feel bad as i liked the staff! read more

I had a cut and blow dry this week at RUSH. I used a groupon voucher which included a treatment. I was pretty apprehensive after reading the reviews on this site. Aimee was my stylist. As an ex hairdresser I am rarely pleased with the way I am treated at salons, and normally come home to re-cut and blow dry my hair, however I am pleased to say that I cannot fault my experience at Rush. Aimee was lovely and spoke at length to me about what I wanted to achieve before washing my hair, so often the first time you meet the stylist your hair is wet and they have no idea of how your hair looked when you came in!! Aimee obviously loves her work and made me feel very comfortable. I didn't want a lot taken off my hair and she did exactly what I asked for. The treatment has made my hair feel wonderful and I didn't rush home to re blow dry my hair!! I will be recommending Aimee and will certainly be returningWELL DONE !!! read more

This place is fantastic. I phoned in in oder to get the 50% off discount and was given an appointment the very same day. I arrived and was seated immediately, served really good juice and given magazines for the 5 minutes I had whilst my stylist was finishing with another client. When he asked my what I wanted I explained, showed a photo and he knew exactly from my personal style (clothes etc) the best way to give my the right cut, but in a fitting style- I had talked to friends before and he more or less repeated exactly what we had discussed, so I knew I wan't going to be disappointed with what I got. The staff were all very very nice, and nobody was pretentious or acted like they were better than anyone else which gave an altogether more pleasant atmosphere... I was finished quite quickly and the friend who recommended me got £20 her next cut! I will definitely be using Rush in the future! read more

Worst Salon i have ever, ever, ever visited!!! I had to wait over 45 minutes after my booked time. The receptionist was rude and i was made to feel very unwelcome . The stylist that i got didn't listen to a word of what of what i was saying, i was then passed over to a trainee who coloured my hair. i was made to wait for over 1 1/2hrs with colour in my hair when it was washed out they had dyed my hair grey. i was so shocked but no one said anything until i mentioned it! The stylist i had paid to do my hair came back and said Grey suited me!!! they tried to wash the colour out and i spent 5 hours in the salon. They wouldn't give a discount and i was too exhausted and upset to persist. My scalp was sore for 5 weeks after and i had to wear a hat until my hair colour was sorted out my another salon!!!!!! HORRIFIC!! read more

I visited Rush Brighton and had a fantastic experience! There are actually two salons on the same street - North Street. I had an appointment with the salon further down the road but accidently went to the one up the street first. The guy behind reception was so friendly and helpful, he instantly set me at ease and sent me down the road to the other salon. Again I was greeted like a friend and had the RUSH experience! Not only does my hair look absolutly amazing but my stylist talked me through every step of styling my hair so that i can now do it my self at home. I had never before been to such a fresh, fun and friendly salon. I highly recommend Rush and I am now a regular returning customer who benifits from their 10% off rebooking discount. Thanks Rush - I will be telling everyone about you! Lucinda x read more

Worst experience at a hairdressers ever. No really. I had some grumpy excuse of a human being called Sam,she made me feel terrible about the condition of my hair,she seemed more interested about getting out for a fag then my needs. She seemed very inexperienced and just talked about her the whole time, I could have falling asleep. I was so disapointed with the "new colour" I was given and was counting my lucky stars it was a freebie from a work deal. There was no difference to what it was from when I went in! Waste of money,dont go there. Just full of emo wannabes trying to be something they are not. Go Toni and Guy if you want a classy,truly amazing experience,not this dead beat of a salon. read more