I went to this salon four or five times, knowing that it takes a few appointments for the stylist to get everything the way you want it. I brought in pictures--front, back, and side view as I have had my hair cut this way before. It seemed that I just could not get though to Deb. She just ignored what I requested each time and cut it the way she wanted. I really feel that she is just burned out. The last time, I felt that she really rushed me through. I heard her on the phone talking about "getting out of here as soon as I can." It was the worst haircut I've ever had. My hair looked like someone put a bowl on my head and cut around it. I went to another salon to have it re-shaped into a nicer cut. I'm new to Rhinelander, so there are plenty of other places I can try out. read more

I was at this beauty shop once and saw Debbie. I have rather short layered hair with bangs. I told her that I wanted my hair cut just like it had been cut the last time I had it cut - about 7 weeks since we just relocated here. I made a big deal about wanting my bangs to just skim the top of my eyebrows since I don't like them any shorter than that. She told me that customers always think they look so good with bangs just brushing the tops of their eyebrows. She said that actually bangs are considered fashionable if they are really, really short or really, really long, but not just brushing the tops of their eyebrows. I told her nicely that I guess I wasn't fashionable, because I wanted my bangs to just skim the tops of my eyebrows - AFTER they are texturized. My hair is pin straight. I made sure she cut my bangs when they were totally dry. She tried to cut them shorter. I stopped her and made her cut them where I wanted them. Then she turned me to the side where I couldn't see the mirror. She said she wanted to add a little more texturizing. When she was done, the longest part of my bangs were a little over a full inch ABOVE the top of my brows! My husband measured the distance. I was very angry and won't go back. When are beauticians going to learn that the customer wants what the customer wants - not what the beautician wants?!!! We don't care what the beautician thinks is fashionable. Give us what WE want! No wonder so many women say they go home from their beauty shop appointment and re-cut their hair the way they want it. No wonder so many women go beauty shop hopping looking for a beautician who will listen to them! A woman's hair is her crowning glory. If she feels it looks ugly, the woman feels embarrassed and hideous for a month until it grows out. You just lost another customer, Debbie. I have a feeling you've lost plenty of others! read more