I called on behalf of a client at Osceola county jail requesting information to pay bond and she…read morehung up on me. very rude and unprofessional. I do not recommend. customer service was horrible.

Monica has been at this forever and runs a really service-oriented business. When people are…read morelooking for a bondsman they are not usually in the best mood. They need help and someone they care about is in jail. They need someone who understands their stress and is willing to work to help. My law firm represents lots of bail agencies. Florida statutes controls the price, so one bondsman cannot offer you a cheaper bond. It is all about attitude and service. In Kissimmee, you can't go wrong with Monica. Hal

They're NOT available 24/7 as stated. They use an answering machine for you to leave a message and…read morethey'll 'get back to you.' That's misrepresentation imho! Next ...

Ok. I have to say that during my family's time of need, MacDonald bond provided us with the…read moresupport that we sought. We had been through some difficult agencies prior to coming into MacDonald Bail, so you can imagine the stress that we felt. However, upon entering the MacDonald offices, we were greeted with caring smiles and an extremely respectful and non-judgmental staff. We felt comfortable and heard. Not only, did they treat us with great respect, but also, were flexible and understanding. I highly recommend this agency. Save yourself the stress and go to MacDonald Bail Bonds first.

Jessica was fantastic I was stressed all night looking for a bondsman and I'm glad I called her she…read moredidn't over charge me and she made everything simple im super grateful !! Thanks again Jessica !

My experience with this bail bond company was terrible. They revoked my son's bond simply because…read moreof a change of address, even though he has autism and special needs. This situation could have been handled with more understanding, communication, and compassion before such a serious decision was made. We never felt that they cared about his circumstances or the impact this would have on him and our family. In my opinion, this company seems more interested in collecting money than in properly guiding and helping its clients. I do not recommend this company. If you are considering using its services, carefully read every condition, request all explanations in writing, and keep copies of every communication.

I called them for a bond for a relative. I was completely ignorant on the whole process, having…read morenever been arrested before. Ricky was very prompt, efficient, but most of all kind. He answered and is still answering all my many questions. I couldn't ask for better. Thank you Ricky.

Bail America Bail Bonds had my bail bond written in great time helping to get my loved one out of…read morePolk County jail fast.

Regi is awesome he truely helped me and my family when it was really hard times for us. Thank you!read more

The woman I spoke to tonight started asking me COMPLEATLY irrelevant, personal and disrespectful…read morequestions! (that were none of her business) about this specific situation! She began asking why none of my other family members would bail my mother out. ("Did they just not want to?") REALLY?? Which is extreamly disrespectful considering she did not have any understanding of the current situation. It was highly rude, extremely condicensing, unprofessional and degrading. Because of this your business lost a good paying customer. I will be finding one of your other competitors which will most definitely give me the much needed respect I deserve as a paying customer. I don't understand how you're still in business with people like this answering the phones. If I could give a negative 5 stars for my experience. Especially in such an emotional and stressful situation. No respect.

Jobs can be stressful but common respect is a given flr any job. Unbelievable time i had.read more

Awesome bail bonds company!!! After many calls and being rejected by other bail bonds companies, we…read morechose 365 because they worked with us and got my family member out of jail-FAST. Thank you RAFAEL AND KARLOS for being there-when no one else was!

Christopher was very helpful and made the process very easy. It was just a signature and the…read morepremium then my loved one was set free. Definitely would use again if I need to post a no collateral bail bond.

Working with Christopher to secure the release of a family member went as well as things could go…read morein a situation like this. He picked up the phone on the first ring at 4:00 AM. My family member was out on bail by 7. He was very professional. Thank you Christopher.