This was an excellent company to work with. The ordering and installation went very smooth. We love…read morethe windows and would highly recommend this company for new windows or window replacement. This project involved installing 2 new casement windows where there were not any existing windows. They had to cut holes on our interior and exterior. Fantastic job.

From the beginning to the end... excellent experience. After researching window manufacturers, I…read morereviewed who sold what and was incredibly fortunate to contact 21st Century Windows. Mark, the owner, was friendly and personable and low pressure. My Polaris windows are fantastic! I love them. They are substantial! Of course without topnotch installation it doesn't matter what you buy. These windows were installed professionally! Chris Dessenberg and his crew, Anton and DJ, did excellent work. I felt they went above and beyond and exceeded my expectations. I am so happy. Oh! And I got a great price too!

Highly recommend Tony and Rob! They are your one stop shop for everything you need!…read more We started with our windows fixed by them. Instead of replacing all the windows around the house like all the window selling people are telling us, Rob offered to fix the windows for a much better pricing. We are so happy with the result we asked them to remodel our three bathrooms. Again, their quote was better than the other 8 companies we compared with. Their timing and flexibility was better as well! Throughout the process of bathroom remodeling, they were extremely helpful, accommodating and easy to work with. From picking tiles and helping us with the pickup (usually pretty expensive), to going out of their ways to seal cracks for us on the wall and hanging paintings for my mom. They even offered to walk my dog when they were working with us. They are excellent at what they do. See images for the before and after of the bathrooms. We love our 3 bathrooms now. They were able to accommodate everything we asked them too. Including changing old electric outlets, adding a shower in the guest bathroom, and switching the vent to a heated vent. They even helped to fix my kitchen sink that a plumber failed after trying for 3 days! They are also honest people. I did notice a cracked window and Rob immediately ordered a new one and covered the cost. So they do honor their warranty on their work. Overall, would highly recommend them for their excellent work, very fair pricing, and being such good nature people!

we contacted Robert S after he damaged our 4 season room. He never fixed anything he broke. one…read moreof the worst experiences imaginable. This in response to Robert asking to have the review removed. I will cite one example and then you can make up your own mind. A major beam in our sun room was screwed in incorrectly by Roberts people. The beam fell from the ceiling hitting another contractor. Thank god the contractor wasn't injured.

Pure energy doesn't stand by there warranty. The windows are very overpriced and I consider them…read morejunk. The windows don't line up correct and you are unable to lock them. Pure energy will not stand behind there product. Pure energy will not honor their warranty.

Please be careful with the friendly sales people, you will be hounded to make a purchase and…read morecomplete a deal. Home office claims they can't cancel orders, only the salesman. The salesman is a good hustler and will argue with you about YOUR decision. This salesman never returns calls, I was set up with finance so fast and when I called the manager of finance she said only that salesman can cancel an order!!! I have never heard from him again but I'm receiving multiple texts from a credit union claiming they have a loan for me. !!! Need I say more, I am of course a woman and we tend to run into characters like John J Often!!! Sad. Please don't be fooled by the friendly brochure!!

Had a screen door installed today by the Dover team. Cody was prompt and courteous and made sure…read moreit fit nicely. It was tricky install the opening way not square for sure. It's a beautiful door. A nice feature it has is hidden screen when top glass is let down which helps prevent screen tears. Can't say enough good things about these guys. Thank you Dover for another job well done!!!!

Our family had our Garage Door replaces approximately 5 years ago. Right at the 5 year mark our…read moregarage ceased to work. It began to bend and bow, becoming unusable. Once this happened we contacted Dover and Company and they did not respond to us at all. It was at this point that we started a complaint with the BBB. We then reached back out to the company and they were willing to talk to us at that point. The owner stated that he would be willing to replace the garage door at cost. We indicated that moving forward with that option was not the company taking any responsibility they stated that they would be willing to replace the springs exchanging them with their heavier springs at their expense. We agreed to that and moved forward with getting them replaced. When the technicians from Dover come to our home they did not have the heavier and springs they tried to replace the existing springs with the same weight of springs that we had originally. The technician mentioned it and when we brought up the issue he had to contact his company to get the go ahead to replace the springs. Once that took place, the door was still not able to close. The Technician left at that point. We still did get a bill for this replacement!!! That is a large issue. Not only was it almost impossible to obtain meaningful assistance and a willingness to accept some accountability from Dover and Company but the replacement work was not what we were promised and then we received a bill when it was not warranted nor was the job completed. Dover and Company has proven to be not only dishonest but also does not stand behind their work.

Where to go to get new windows!? That was our thought when we bought an older home that had a…read morehodgepodge of windows. Some were original old windows while other ones were newer vinyl windows but our windows were not energy-efficient and some had broken seals. So we knew that we needed to invest in windows in our home. It felt very overwhelming trying to find which window company to go with. We had the super expensive Anderson windows come out and well, that company was not for us. Our budget for windows couldn't even cover two rooms of new windows let alone the whole house of windows. So we heard good things about WeatherGard and called to have a representative come out to the home to give us a quote. so happy that we did! The representative came out to our home and was not pushy and not typical sales person. We got to see their products and were impressed with the middle of the road type windows that they had. Not cheap like other companies but also not crazy expensive like the other company I mentioned. Our quote and job was huge! Replace two door walls, put in a bay window and replace all the other windows in the home. The price for the job included cleaning up and disposing of our old windows. We also got a discount for putting a yard sign in front of our house for advertising. Financing was available and it was through Michigan saves. The whole process couldn't have been easier. The only thing I would've changed is not replacing our windows in the dead of winter. But other than that the crew that came were professional and clean. Since getting windows a couple years ago our energy bill has gone down drastically. We noticed a difference right away with not having to use as much heat or air conditioning because the windows were still energy efficient. I'd recommend WeatherGard again and again!

I was taking to the cleaners with this company starting with the sales representative that came to…read moremy house Douglas Ross. He wasn't honest at all form the pricing he started that my payments would be $80.00 per month no Truth on that my total purchase price was $7.000 seven thousand dollars for 4 small windows that won't allow me to get a window air conditioner in my 2 double hung Windows that I purchased from them. When I spoke with Larry Cook here with this company manager or other. he was Very dismissive started harsh and screaming by saying we aren't air conditioner people which I never said you were however with 2 measuring people one Douglas Ross and the second one said had no business card to give stated we don't give them out but had a marked vehicle all employees doing business should have them or reality is you have no business doing business Larry was not only rude and dismissive about trying to reimburse me for a minimum of $1. 500 fifteen hundred dollars in the phone conversation twice he was not only harsh and yelling.to me as a existing establishment client returning for the second time He was insulting me saying I sounded drunk. Then again a minute later again insulting me. Saying I sound like a dog eating it's food. Not only was that rude but also insulting. LARRY YOU DON'T!! ME FROM A GALLON OF PAINT . to even say such. I Have medical and health problems I am near deaf to where hearing aids can't anymore help me. Also I am specech impaired. You crossed a fine line between dignity and respect. The company slogan at least one of them is... the last windows you'll ever need. I CAN TOP THAT. It will be that It will be THE Last time I ever do business with this company again stop be a pansy . For everyone Else AVOID doing business with them they aren't anything like what the used to be in 1988. Try using other Hanson's or the Pella window store no one in the profession is irreplaceable irresponsible yes. That is you among directly insulting as you have insulted me on the phone.

I just want to share how happy I am with my new windows from Pro Bros of Brighton. The windows are…read moregreat; my home is quieter and the windows seal beautifully. They did such a great job. These folks know what they are doing, and they were thorough and quick. You can tell when you have knowledgeable people come into your home, they are organized, professional, and know how to do what they came to do. I dreaded the installation, but, really, it went well. I never was worried that they would damage my home. There were 3 installers and they each came in with a shop vac to clean up after themselves. I just cannot say enough good things about them. I highly recommend them and without reservation. Thank you guys!

Great company. From the estimate to the install - very professional. They truly take pride in…read moretheir work. Windows are beautiful - and sound proof - we never realized how loud the road noise was until we got the new windows. Now, no noise. A few of our screens were slightly damaged, the installer noticed it before we did. They are replacing those at no cost to us - very honest! We have referred them to all of our family and friends - you cannot go wrong with this local company that stands behind their work!

Our garage door broke on a sub zero Sunday afternoon. It was a cable and the door wouldn't go up…read moreor down and our vehicles were stuck inside. A quick phone call to doors of Pontiac on Monday morning and they had someone out to fix it..finished by noon! It was worth every penny!!

Extremely knowledgeable and experienced staff. No matter if it is a small or big order, you get the…read moresame great service. I will use Doors of Pontiac for all my future door purchases.