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    Rashid Construction

    4.3 (6 reviews)
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    Updated 2 months ago

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    Majic Window - Window Install

    Majic Window

    (255 reviews)

    My review is not a reflection of Majic Windows as a company, but rather of one particular…read moreindividual who refers to himself as "Majic Mike." Ironically, I would describe him as rude and unprofessional rather than "magic." We had a scheduled appointment for our roof installation; however, no one contacted us to inform us that the appointment would not be kept. Instead, we were the ones who had to call on the scheduled day after taking time off work and waiting at home, expecting the installation to begin. When we reached "Majic Mike," he was extremely rude and dismissive. He stated, and I quote, "There were 36 people scheduled. I didn't have time to call." He then told us that the missed appointment was essentially not his problem and that he did not care whether we rescheduled in one day, one week, or one month because he was "a busy man" regardless of our business. I was so disappointed by his lack of professionalism and customer service that I ended the call. I then contacted our salesperson, Keith Wysocki, who was very apologetic and immediately worked to address the situation. The Customer Service Supervisor also called me back to apologize and help resolve the issue. It is solely because of the professionalism, responsiveness, and genuine concern shown by Keith and the Customer Service Supervisor that we chose not to cancel our project. They restored our confidence and demonstrated the level of customer service we had expected from the beginning. While our experience with "Majic Mike" was extremely negative, these two individuals ultimately saved our business relationship with the company.

    I would give them -100 stars if I could…read more.. I would NEVER recommend Majic Windows. My family's experience was one of the most frustrating customer-service experiences I have ever had. We signed our contract in July 2025, and what followed was nearly a YEAR of delays, mistakes, and terrible communication. We dealt with broken window sills, incorrect measurements, Marble-Lite being installed when we ordered real marble, real marble arriving broken TWICE, and multiple attempts just to get the correct bathroom window. Our project was not properly completed until nearly a year after signing. Throughout the entire process, we constantly had to chase Majic for answers and updates. After the project was finally completed, management told me they would address compensation for everything we went through. I have followed up multiple times since and have received no resolution and now not even the courtesy of a response. Completing the project nearly a year later does not erase what it took to get there. The lack of accountability, communication, and follow-through is unacceptable. Do yourself a favor and look literally ANYWHERE else. After our experience, I cannot imagine knowingly choosing to do business with Majic Windows. My family deeply regrets choosing them, and I wouldn't recommend them to my worst enemy.

    M J Whelan Construction

    M J Whelan Construction

    (5 reviews)

    Best experience we've ever had with a builder! From finishing our basement to completing multiple…read moreremodels in our newest home, this team has consistently been professional, communicative, honest, and incredibly hard-working. I did notice a negative review from a former employee, James, who actually worked in our home. While I normally wouldn't address something like this, I feel it's worth noting that our personal experience with him was far from positive, he often seemed unhappy and was quick to complain. It's no surprise to us that he's no longer with the company and is leaving poor reviews years later. All in all, this is an amazing team of talented, trustworthy individuals who truly care about the quality and value of their work. We couldn't recommend them more highly.

    CAUTION!! We definitely do not recommend MJ Whelan Construction, Milford Mi. for your next home…read moreremodel! Our experience with Whelan was difficult, frustrating and huge waste of our time and money. They lack integrity, transparency, communication and were extremely high priced. Their customer service is very poor, they do not listen to their customer and refused to provide detailed cost for our contract. We tried twice (2021 and 2025) to work with MJ Whelan for our home remodel which consisted of 3 additions: new first floor master suite, entertainment room with bathroom and front porch addition but ran into issues both times. We were unable to get to a signed contract. The first time in 2021, we provided prints but they came in with a price that was crazy high (thought maybe due to Covid) so we shopped around. We had some of the work done by another company then came back to Whelan (2025) to requote. After paying them $8400 for new "sketches" (not even CAD or construction prints) with minor changes to our original drawings, they actually tripled the price!! Unbelievable! We asked them to see what they could do to reduce the cost and all they did was take out content or lower product quality (windows, siding, cabinets, etc.). Ironically, the prices weren't reducing. It's like they played the shell game. They didn't listen or hear us. They did what they wanted. We would tell them what we wanted, then they'd come back with something different. And all this with no detailed costs to work with. We kept getting back total numbers and cost TBDs (cost to be determined)! We were so frustrated. We tried for 7 months only to end up with nothing. We decided to cut our losses $8400 and 7months and walked away. We thought, If it was this difficult to get a contract signed we didn't have any confidence or trust the building experience would be any better! Either MJWhelan got greedy due to covid or grew too fast and can't manage the business. Not sure, but we weren't willing to pay $500k-$1.4m without knowing exactly what we were paying for.

    Rashid Construction - contractors - Updated August 2026

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