My laptop stopped charging intermittently and was giving me an error about my AC charger's wattage…read morenot being recognized. I don't usually go for tech support unless I've tried everything on my own, and everything I had read about it from other people said that it was a potential problem with the charge port or, worse case, the charge circuit. Knowing this would require some heavy duty internal work and since I was on a time crunch, I called Quality PC asking for help. I was told I had a battery problem. I told him the battery was fine, the diagnostics on the BIOS were fine, and I was getting an error about my AC charger's wattage not being recognized. He told me "charge the battery to 100% and if it quits early it's a battery problem". I told him I couldn't charge the battery because my AC charger wasn't being recognized and the battery just runs down to 0 even when it's plugged in. He said "I'm trying to help you here", insisted it was the battery, told me to buy a new one, and left it at that. $160 and a week later, I installed my new battery and guess what? Same error. And I got to go on a 2-week business trip on another continent not knowing if my work laptop was going to kick the bucket and just not charge on any given day. I don't know if they didn't want the business or what, but the level of dismissiveness I got was inconvenient and shitty, and a major waste of time and money.

If you are deficient in technology, Quality PC is the business for you. I was getting fan issues…read moreand took my PC to them. I also ask for a tune-up. My computer now is running as efficient as the day I purchased it. My computer is five years old and it is refreshing to have the confidence that it may run another five more years. Quality PC gets my highest recommendation.

I have had good experiences here…read more At the print and copy center, I brought my COVID-19 vaccination card in and they laminated it for free. Also, I bought some paper and had them cut the ream in half. The employees are always helpful. For example, when their hand sanitizer was $2.00 a case, I bought six cases and they took it to my car. It was the same when I bought cases of water. Finally, they are open at 9:00 am on Saturday. I thought all stores were the same, so at first I went to the one on Morse Road only to find out they didn't open until 10:00 am. So I was thankful to come to this store.

Three employees at the register and they pointed me to the office chairs and no help in the…read moredepartment to ask questions or get any info. I went to the register to buy chair and they said there was four color choices. I picked black. They brought the chair and started to ring it up and told me they didn't have black and was gonna give me blue. I went home and ordered it a couple of days later on line to pick at the store. I was on my way to get it and got a message that it was cancelled. I called the store and they said the money would go back on my card in three or four days.

William was awesome and very knowledgeable and really helped us another and the price was very…read morereasonable. I highly recommend him. Five Star Rating for sure.

Convenient, professional and reasonable. Pick up and delivery service provided. Would recommend…read moreand use again.

It's possible that I went UPS on a day that the workers were overwhelmed, but the lobby was empty,…read moreso not sure if that is true. I went to ship my package, I didn't have a label and asked if they could print it. I was directed to use the computer. The computer mouse looked like it had dried snot on it so that wasn't the best. I used the provided hand sanitizer to wipe off the mouse, but it's still disgusting, but I braved it. I started clicking on the subject boxes...nothing happened. I asked for assistance and was told to click on chrome...a blank screen popped up. Thank HEAVENS FedEx was just up the road and provided wonderful customer service! Raleigh was very patient and kind. They even printed mymy shipping label off for me! Skip the OOPS (UPS) and go to FedEx if you want a better customer experience.

*** inside Walmart…read more Great and convenient drop off spot. They have full service for shipments and decent amount of office print items. Every stop I've been in they've been friendly and easy to help. Also nice to have those Walmart carts to haul in your packages. Thank you Fedex team!

I set up a appointment with Justin. He came the next day. It was a Sunday. He ran diagnostic test…read moreon my Printer, and figured out what was wrong with it and how to fix it. He kept in touch with me until it was fixed. And offered his to me at anytime I need help..

From the owner: At JustinCase Tech Rescue, technology problems don’t stand a chance. Serving Central Ohio, we…read morespecialize in in-home and phone tech support tailored for seniors, families, and anyone who wants stress-free solutions. Whether it’s setting up a new smartphone, fixing Wi-Fi and printer issues, troubleshooting a computer, or installing smart home devices, we make it simple and easy to understand. Patience, clarity, and reliability are at the heart of everything we do. Why Choose Us? • Senior-friendly service with special discounts (55+) • Local and trustworthy — right here in Central Ohio • Affordable rates with clear pricing • If we can’t fix it, it’s free! Call today at 614-218-6155 or email justincasetech@outlook.com to schedule your tech rescue today!

I'll be shopping here for car batteries from now on. I've been burned by two auto shops installing…read moremanufactured batteries instead of new twice, so for the same price, these folks let you see everything they are doing as they check your existing battery and install new. Plus, you have stores in other towns if you have an issue.

They totally broke my phone! It was beyond repair and I had to get a new one. It was a very…read moreexpensive visit just for a battery. If you have an iPhone that needs a battery take to a certified apple dealer.

Little hard to contact (I recommend going through his Facebook messenger) but great work. Knows his…read morestuff and cares about his work. He's probably the only person in Columbus still fixing some of these old devices (I brought in a 40 year old vcr that now works perfectly). Easy to work with once you connect and charges fair and reasonable fees.

From the owner: We specialize in restoring cherished vintage equipment, including tube radios, VCRs,game consoles…read moreand more.