Extremely rude pharmacists who won't answer the phones and the useless bot will refill the wrong prescriptions.

Worst pharmacy ever. The pharmacists is so rude. They never take calls, they make all kinds of mistakes. I would not believe if something underhanded is going on there. read more

unkind employees incorrectly billing meds and unwilling to listen for even 30 to customers explanation and requests. repeating the same mistakes months in end. horrible attitudes. read more

If 0 stars was possible.. Anyways. I didn't want my prescription sent here but it was done automatically. They didn't accept my insurance, but fine that's whatever I paid out of pocket. Got home and of course, they shorted me 6 pills. The drive-thru wasn't open, they wouldn't assist me in sending the prescription to MY pharmacy yet they never answer the phone for customers or other pharmacists so it's impossible to get them sent anywhere else. Just don't. Use any other pharmacy. Rite Aid in Newport was bad but this? Just don't. read more

horrible useless drug store. they won't answer the phone. they pretend that if you leave a message they will call back but they do not. go to any other drugstore. read more

absolutely horrid incompetent pharmacist , rude and not caring to people with prescriptions issues caused by this pharmacist never again with cvs switching pharmacies from Claremont nh cvs read more

The treatment I receive from pharmacy manager Ryan, was abhorrent, unprofessional and way too aggressive for the situation. I never post reviews but this one was needed. Ryan called me a liar multiple times, raised his voice, told me I would "fit in just find around here" refuses to fill my (not anything even remotely considered "hard") even when I showed him proof I had made the request he stayed adamant that I was a f***ing liar, and not even a good one and not even a good one, because I was understabaly frustrated and literally just gotten out of the ER last night, so I said "July" instead of stepember once.. I told him I don't need the condescending tone, I just trying to get my son's prescription filled. He Told me to get out. I spoke to the manager, Jason, who took me back to the pharmacy to discuss and Ryan just pointed to the door and told me to leave and that he's not filling anything for me. He told the manager that he would have "listened to (my) lies if (I)didn't bang on the counter and yell and admitted that (I) was a liar" I set my heavy bag down once and placed the meds on the counter.. those are the only two instances. I did raise my voice a little but ONLY after he started calling me a liar. I worked as a pharmacy tech for close to 10 years and have over 20 years of retail experience. That is NOT a leader. If he had said "hey I just got it this morning, it'll take a couple days" that would have been fine!! I was at no point pissed about the length of time it's taken to fulfill the request. But he came in way too aggressive and argumentative right out of the gate. read more

We've been using this CVS for years now. Unfortunately our insurance won't cover the same medicines at Rite-Aid on Pleasant St. We absolutely hate the CVS pharmacy. Most everybody in town does. They close when they want, open when they want. Never trust the posted hours, CALL THEM. Don't trust the texting system! I cannot tell you how many times I've gotten the text message from CVS Pharmacy saying "your prescription is ready to be picked up" and when I get there to pick it up it, it is in fact NOT READY! "It'll be about an hour sir", even then I've had multiple times I've come back and it's still not ready... I'm not making this stuff up. They really are the most unreliable and unorganized pharmacy I've ever dealt with. There are only 2 pharmacy's in town and unfortunately a lot of citizens are in the same boat with blue cross blue shield and the inability to utilize the other pharmacy in town. I have been able to use "Rite-Aid" on occasion and they seem to have a few quirks of their own (I've only witnessed these quirks standing in line or waiting for something to be filled, I've personally never had any hiccups with them), but I've never had issues anywhere close to what I've dealt with at 1 Wall St. CVS in Claremont. This review is the pharmacy and pharmacy staff only, the retail store is well stocked and typically helpful staff. GOODLUCK! read more

Do NOT get your prescriptions here! It is the most unreliable pharmacy. If you want your prescriptions filled on time and do not want to make 5 trips into town to get them, pick a different pharmacy. This place is an absolutely disaster and I often overhear other people in line say they're switching pharmacies because this one sucks! I should've gotten the hint sooner! read more

I had a medical prescription sent to CVS in Claremont, NH. The store received the prescription on 9/27. On the morning of 9/29 at about 9:00 am I went to pick it up. I was told "it's being filled now and will be ready in one to two hours." I came back at 1:30 pm and was intercepted by a store clerk on my way to the the back of the store. "The pharmacy is at lunch until 2:00 pm." I came back at 2:00 pm and was told the prescription "is being filled now and will be ready in one to two hours." I explained this was my third trip and asked if CVS could call me when it was ready. I was told "no we're too short handed to make calls." I returned at 7:30 pm and was told that my prescription "was being filled now." Would you like to come back in the morning?" I explained to the very nice clerk that this was my fourth trip and was told the same status three times. She spoke to the pharmacist and filled the prescription while I waited. I took the prescription home and read the directions to take one tablet every eight hours. I opened the box and found an ointment. This is about the worst customer service I've every received and after five trips I asked for a refund. I'll take my business somewhere else. read more

The drive thru has the worst customer service lady, her name is Brittney, she told me to come back at 11:30 and my scripts would be ready...I said no problem I have a baby with me and we'll kill some time. We came back at 11:45 and was told sorry we have 2 others filled but not yours....you can come back or come in and wait but we don't know how long it will be...really snotty. I said I can't keep driving around with him and she shouldn't be promising people times...she said she has to take care of everyone who comes in first and that pushed my scripts back further. I said I wasn't leaving so I was told to sit in the 2nd pick up lane...they were very able to get them done at that point....so apparently if you want scripts filled you should stay and wait or they don't get done as promised....and her attitude was unacceptable. More times than I can count I've left and come back because I was asked nicely and was understanding but at some point people get sick of being pushed to the back! read more