The pharmacy has a new system where customers type their name in. When it was time to pick up my…read moremedication, the technician walked up without speaking, greeting, or identifying herself, and announced, "Whoever is at this register, your medicine is ready." I had to confirm that she was referring to me. When I addressed the issue, she attempted to justify calling me "whoever." That is dismissive and unprofessional, especially in a healthcare setting. New systems do not replace basic customer service, courtesy, or respect. Staff should properly address patients and wear identification. Please do better.

Go to any other pharmacy unless you want the poorest customer service and treatment in Columbia…read more Had doctor send a prescription to this location because I was staying there during the day with a hospital patient. They did not see the prescription in their system, went back just before closing and they still did not see it and seemed not to care. The prescription was for a common antibiotic and I showed them in MyChart that the doctor had input it as well as the doctor's name. No concern they would not do anything. I asked for one pill for the evening as prescribed and the problem could be resolved in the morning. No to doing that. Had it been a narcotic they certainly should not do it but no excuse for not doing it with all the information available. CVS culture is not what it use to be.

The pharmacist and her team are exceptionally nice, compassionate and competent. On more than one…read moreoccasion they have helped to facilitate prescription adjustments to better align with our insurance, and when prescription medicine hasn't been available, they have suggested over the counter alternatives. I feel known, valued and supported. Highly recommend for pharmacy. And if you are picking up in store, be sure to look for the orange shelf price stickers that indicate significant sales and clearance -- I have bought many an item because it is too good a deal to leave behind.

This is not really a great Walgreens. I think I went during a reset of the shelves or something,…read morebut even then, I was not impressed. There was hardly anything on the shelves, to include basic necessities such as milk; the store was pretty dirty, the signage was not accurate, and I was never asked if I needed help by an employee. It's also not the easiest store to find parking at, nor to enter or exit. In all, I'd go to a different grocery or convenience store rather than this one.

I was notified three times this week that my prescription was ready. I swing by on Saturday and…read moreit's not available. Their communication system is definitely screwed up and the pharmacy assistant didn't even have the courtesy to apologize but just said "It was restocked". I had to wait 30 minutes to get prescription. This will be the last prescription filled for me at this Walgreens.

Was told to come back after 3:00 for Shingles vaccine. I can back at 3:30. Was told it would be…read moreanother 45 minute wait. Why not require appointments? Not impressed with managing expectations.

After receiving a text that my prescription was ready rude girl at prescription counter said she…read moredidn't have it and refused to look it up and asked me to get in another line to drop off the prescription??? I've been coming here for years never anything like this. This person was young rude and completely disrespectful skinny short dark skinned girl. Really disappointed CVS you just lost a customer

Tyler and his employees are extremely rude and dismissive and lazy. Im a disabled person who has to…read moreuse insurance for rides and they need to be scheduled. I explained this to the pharmacist, Tyler and he refused to take my insurance information over the phone. He kept saying I was required to do this in person. I was in tears because this was impossible for me and I needed my medication. I contacted customer service but they were closed so I called another CVS and that pharmacist was happy to help. This man is discriminatory and has a very nasty attitude. Legal action is coming.

The most awesome drugstore. Same drugs and medicines as other but with world class service. The…read morepeople are polite, knowledgeable and helpful. Roberta has assembled a great team that are here to serve us. Strongly recommend.

We travel full time in our RV so we need a pharmacy with locations across the country. Wish our…read morechain had the kind of customer service I experienced at Riley's! They are the best I've ever had! I'd rate them a 10 if it went that high.

Absolutely horrible customer service across the board. The pharmacist does borderline illegal…read morethings, ie forcing me to refill an antidepressant when I did not need it in order to refill a controlled substance I have been taking for 30 years that was eligible to be refilled. I do not understand how this location is still in business.

Awful customer service. The pharmacy don't get me started. 300$ for a script I already…read morehave.....and the one I need .. .have to wait. What a joke

Compounding Pharmacy is amazing. Unlike the huge chains, I felt like I was an important customer. I…read moregot a person when I called which I found refreshing. Prescription was ready for pickup as promised. What more could you ask for? Good job, Hawthorne!

If I could do ZERO stars I would. TERRIBLE PHARMACY!!! Rude and absolutely USELESS staff. No price…read moretransparency whatsoever just lots of SURPRISE CHARGES. All about money --- really don't care to help you. Lie about what's covered with insurance. HORRENDOUS BUSINESS. Do not go here!

This is your small town pharmacy. I had a hard time getting a medication for my daughter and the…read morebig chains didn't have it. My doctor advised me to call around to the smaller ones and I found this one. They were super helpful in getting us what we needed and they got her prescription transferred without any issues!

From the owner: At Pine Ridge Pharmacy, we believe that you should always be treated as more than a number. That’s…read morewhy we are willing to go the extra mile to make your pharmacy experience better. If there is anything that we can do to improve your visit to Pine Ridge Pharmacy, please don’t hesitate to ask.

Ashanti M is the rudest cashier i've ever dealt with. just increadibly rude. refused to explain…read moreanything properly. or even work with me. didn't ask how my days was. didn't ask if i wanted to use my points. and when she got her manager to help with the coupon they continued to communicate in a condescending voice. I get it the coupon wouldn't work. That is not how you speak to a customer! Ghetto trash working at that store!

This store has by far the WORST RAN Walgreen Pharmacy I've experienced in over 18 years. I…read morescheduled for a COVID shot at 10am. By 10:30, someone who came after me scheduled for 10:30 was present and received their shot on schedule, in and out. I don't know if the pharmacist in charge is just a poor manager of his staff or lacks the ability to direct his staff to remain on schedule, but this was the worst display of service I've seen in a very long time. It may be a lack of proficiency from the rest of the staff as well. At the end of the day, i can confirm that the team at the front counter didn't even check online to see if my wife was in the system. They took a printout, confirmed her name wasn't there and treated her like someone new. I addressed the leadership and they did NOTHING for us. I am disappointed as a long time Walgreens shopper and won't be returning to this location. Woosahhhh!!!! Thanks for reading my review and enjoy your day by choice. -KFI