I have to take my hats off to this pharmacy! Excellent pharmacists, techs and customer service!…read moreY'all go above and beyond! Originally I wanted to get my prescriptions filled at Harris Teeter about two min away, but my physician at Kernoodle Clinic told me about a horrible, shocking experience his daughter had last year in May- and he had my medicines sent to Total Care. Out of privacy, I don't want to reveal the story, but anyway- I'm happy my medicines are in the hands of truthful, caring, empathetic people.

Great customer service and they are very prompt! I have used them several times and highly…read morerecommend giving them a try.

Such nice people! Takes a little longer, but it's worth supporting this family owned and operated…read morepharmacy that's been open since the 1930's.

This location has gone downhill when it comes to customer service or lack thereof. I got a…read morenotification that there was "attention needed" on one of my prescriptions and so I called the pharmacy like the app advised to do. Waited 20 minutes to speak to a tech who sounded like she couldn't be bothered to assist me. Asked me for my name, DOB and the Rx I was calling about only to then be told to hold on while she transferred me to the PHARMACY???!! I waited yet again another 20 mins to be assisted by a rude tech. After the call ended (I was hung up on) I wasn't confident that my issue with the Rx would be handled correctly so I drove to the pharmacy to speak to the pharmacist. When I got there, there was a sweet older gentleman who was trying to also get help with his Rx. There was yet another rude tech behind the counter, a white middle aged woman with wiry black and gray hair. She mentioned to him that "it's 5 minutes before we close for lunch and I don't have time to be going back and forth with you on this." Still the gentleman remained calmed and could tell he was in disbelief as he walked away. Oh goody I get to be assisted by this jerk next. I asked to speak to the pharmacist in which she told me no because they closed in 1 minute. I asked her what her problem was to which she threw up her hands and said "she wants to speak to the pharmacist. I can't!" and walked away. The pharmacist, KATHERINE "KATIE" LITTLE, came over. I thought ok great someone civil to speak with. Nope another robot who just continued to interrupt me and give me generic answers. She was listening to respond vs listening to understand. Mind you at this point all I wanted to know is if she could tell me if they had that medication in stock. Thats all I wanted to know. They were all more worried about going to lunch vs taking an additional 30 seconds to listen. What a miserable bunch of human beings who lack empathy for the very same people they are there to help! The people whose insurance keeps them employed! Katie's badge said she's been with walgreens since 2016. After 10 years Maybe its time for another job if you lack that much in your customer service skills and you're that miserable!!!!! I sure will be finding another pharmacy! Better believe I will also be trying to file a formal complaint with the NC Board of Pharmacy!

We've been a customer of this Walgreens for nearly 9 years. And Walgreens as a whole for over 20…read moreyears. The pharmacy is this Walgreens is terrible. All except for one employee they absolutely horrible individuals at Walgreens pharmacy. From being completely disorganized, telling us our insurance wouldn't cover things when it does, to being beyond obnoxious and completely rude. Their new policy is to NOT fill any controlled substances until the exact date you filled it the month prior. So for our son, with ADHD that now means he has NO pills to take. Because Walgreens has decided to make medical decisions for our son and family. No notification of any policy change. Because it's a controlled substance, you cannot just fill the script somewhere else. You need to get the doctor to send it somewhere else. I called Friday to fill it, a beyond obnoxious employee told me I should call back and ask to fill it Sunday. AND HUNG UP ON ME!!! Told me she didn't need to answer my questions and hung up on me! (But now they have NO pills in stock for him and it will be at least 3 days before they do!) Another employee told my husband this morning she should have put an insurance hold on it, so they could have ordered the drug. The left hand doesn't know what the right is doing, nor are they properly trained. The last time we filled an antibiotic for my husband who was very sick and they sent us home. Told us it was AT LEAST an hour or two wait. Then the second we got home, we got a text it was ready. Shouldn't things like antibiotics be a priority? You'll wait forever in line for a prescription, deal with rude employees, be treated horrible because of your skin color, deal with one mistake after another, never have medication in stock and more. And no matter how many times you complain to the store manager or Walgreens corporate, nothing is ever done about racist employees, unprofessional acts or very poor service. They simply no longer care. YOUR time is not as valuable as theirs. YOUR job is not as important as theirs. Just expect to be treated like shit and like a criminal no matter how polite or nice you are. After a complete RUN AROUND with this pharmacy. Telling us we couldn't fill it until the 30-day mark, then telling us they didn't have any meds and it would be 3 days before they could get it - putting an insurance hold on it, us calling and asking them to remove that so we could fill it somewhere else - they just magically found 30 pills and filled the script. Never called, nothing. Just filled it and the system notified my husband via the app 12 minutes before they closed on a Sunday. This pharmacy is NOT worth the aggravation. Go elsewhere at all costs!!

Stepped in to grab some laundry detergent. I located what I needed and headed to self checkout…read more Self checkout took forever and the machine kept saying aloud that my card was declined lol. Thankfully I was the only person there. It finally worked and I probably wouldn't return.

Not very consistent. Changed to Total Care Pharmacy. Great experience there. The pharmacists take…read moretime to talk with you and they have delivery.

The manager/Pharmacist raised his voice inappropriately when I expressed a concern about one of his…read morePharmacists who became defensive and increased her intensity level upon posing a question about a delinquent prescription refill. It seems that both of them do not understand the simple concept of professionalism. If one is a true professional, one should LISTEN and EMPATHIZE! Anyway, I informed the manager that I will take my business elsewhere.

This was my first visit to this pharmacy. Everyone I came in contact with was polite, cheerful and…read moreprofessional. A technician helped me select some awesome flavors for my daughter's script. We just spent 7 days in the hospital with her and it was vital to get this medication in without her refusing it. I know exactly where I need to be going for her scripts now!

On top of the nonexistent customer service, I bought frozen butternut squash from this Target and…read morelater realized it was expired. Please check your food sections more carefully -- this shouldn't happen.

Came in for brow products and all the aisles are clearly marked incorrectly and I was unable to…read morefind anything I needed. I found two brow stations that had zero brow products. I can say that the pharmacy is great and they always get me squared away. Parking was a mess in the rain. People without tags or placards took all the disabled spaces. Of the 10+ only one had a valid permit to park there so I was left way out to walk in the rain. I did not interact with any staff except the pharmacy.

there is always something impeding movement in this particular store. I was in there on 5/14/26…read moreminding my business trying to get my groceries. I was trying to get the last item which was Greek yogurt . As I approached the the location of my item there was yogurt in the floor which I could not see because I had a grocery cart I stepped to get my item and slipped in the yogurt I haveva huge knot on my right leg and my knee on the left has something going on with that . the associates were kind of rude and I had to put my hospital bill on my Medicare lost my job because I could not use a clutch on a 13 speed dump truck. I have spoken with these people 1 time and when you are 65 there's no way you can make it on social security without a job which I did have until after this fall . this store always has boxes or stuff that those shoppers spill and just walk around it. They try to run you over while shopping for people that can't come to the store or just too lazy. I have a letter from them but that's not helping me at all . I was perfectly fine and had a job before this happened now I'm not. I guess when you are older and go to Walmart you need 2 more sets of eyes before you go in . The sil lining to this is the only thing that kept me from breaking something was the cart . I'm scared to go in that particular store now for fear of falling.

Organized but busy, we stopped in here looking for two things. Sadly, not in stock for the first…read moreone and after looking at Walmart.com, I don't believe they have it in the store. At least that saved us from needless hunting around. Most of the registers at the front after converted to self-checkout which was convenient for our small purchase but would be annoying with a full cartload of stuff. Annoying but this is the way Walmart is heading. The restrooms were in good condition after Mrs. K. and I had our separate visits. Parking lot was tidy and most of the cart corrals were empty. [Review 56 of 2025 - 4031 in North Carolina - 23625 overall]

I went to Walgreens today onS Church st. and I asked this young boy do they have any more tide in…read morethe back and could he check,he told me no that they didn't have any more,I ask him how do he know when you didn't bother to check,I proceed to tell him that he was to lazy to check.. so I walked out and didn't buy anything. I have been to many Walgreens stores and he is the only person that have been too lazy to check in the back and 98% of the time they do have more in the back.... I really wish I got his name . The store number is 3465 South Church St. Burlington nc

Find anywhere else to go to if you need your prescription filled. Fly to another country by all…read moremeans but please do not waste 3-1/2 hours of your day waiting for a prescription to be filled. This pharmacy is rude to start off with. They need to update their electronic system. The doctor had to send the order in twice and even said that they have a lot of problems with this pharmacy in particular. In conclusion find anothe

The staff @ Glen Raven Pharmacy are always helpful and polite. They take the time remember my…read morefamily and our needs. This is a great company dedicated to helping the community by providing outstanding customer service and top notch pharmacy service.

this morning about 8:30 am i was in the cvs this blonde lady was so dam nice and her customer…read moreservice was so awesome. i will always go to cvs, i don't remember her name but her and a young man at the cashier department was very awesome. customers always remember things like this i will always go to cvs on church street. my advice is for you customer's to do the same

They were well stocked and the staff was very friendly and helpful. Managed to get everything I…read moreneeded and was in and out. Lots of specials happening. They convinced me to get the annual membership. It pays for itself and you get free shipping even on most meds. Ample parking and wide aisles making it easy to walk thru.