This location has gone downhill when it comes to customer service or lack thereof. I got a notification that there was "attention needed" on one of my prescriptions and so I called the pharmacy like the app advised to do. Waited 20 minutes to speak to a tech who sounded like she couldn't be bothered to assist me. Asked me for my name, DOB and the Rx I was calling about only to then be told to hold on while she transferred me to the PHARMACY???!! I waited yet again another 20 mins to be assisted by a rude tech. After the call ended (I was hung up on) I wasn't confident that my issue with the Rx would be handled correctly so I drove to the pharmacy to speak to the pharmacist. When I got there, there was a sweet older gentleman who was trying to also get help with his Rx. There was yet another rude tech behind the counter, a white middle aged woman with wiry black and gray hair. She mentioned to him that "it's 5 minutes before we close for lunch and I don't have time to be going back and forth with you on this." Still the gentleman remained calmed and could tell he was in disbelief as he walked away. Oh goody I get to be assisted by this jerk next. I asked to speak to the pharmacist in which she told me no because they closed in 1 minute. I asked her what her problem was to which she threw up her hands and said "she wants to speak to the pharmacist. I can't!" and walked away. The pharmacist, KATHERINE "KATIE" LITTLE, came over. I thought ok great someone civil to speak with. Nope another robot who just continued to interrupt me and give me generic answers. She was listening to respond vs listening to understand. Mind you at this point all I wanted to know is if she could tell me if they had that medication in stock. Thats all I wanted to know. They were all more worried about going to lunch vs taking an additional 30 seconds to listen. What a miserable bunch of human beings who lack empathy for the very same people they are there to help! The people whose insurance keeps them employed! Katie's badge said she's been with walgreens since 2016. After 10 years Maybe its time for another job if you lack that much in your customer service skills and you're that miserable!!!!! I sure will be finding another pharmacy! Better believe I will also be trying to file a formal complaint with the NC Board of Pharmacy! read more

We've been a customer of this Walgreens for nearly 9 years. And Walgreens as a whole for over 20 years. The pharmacy is this Walgreens is terrible. All except for one employee they absolutely horrible individuals at Walgreens pharmacy. From being completely disorganized, telling us our insurance wouldn't cover things when it does, to being beyond obnoxious and completely rude. Their new policy is to NOT fill any controlled substances until the exact date you filled it the month prior. So for our son, with ADHD that now means he has NO pills to take. Because Walgreens has decided to make medical decisions for our son and family. No notification of any policy change. Because it's a controlled substance, you cannot just fill the script somewhere else. You need to get the doctor to send it somewhere else. I called Friday to fill it, a beyond obnoxious employee told me I should call back and ask to fill it Sunday. AND HUNG UP ON ME!!! Told me she didn't need to answer my questions and hung up on me! (But now they have NO pills in stock for him and it will be at least 3 days before they do!) Another employee told my husband this morning she should have put an insurance hold on it, so they could have ordered the drug. The left hand doesn't know what the right is doing, nor are they properly trained. The last time we filled an antibiotic for my husband who was very sick and they sent us home. Told us it was AT LEAST an hour or two wait. Then the second we got home, we got a text it was ready. Shouldn't things like antibiotics be a priority? You'll wait forever in line for a prescription, deal with rude employees, be treated horrible because of your skin color, deal with one mistake after another, never have medication in stock and more. And no matter how many times you complain to the store manager or Walgreens corporate, nothing is ever done about racist employees, unprofessional acts or very poor service. They simply no longer care. YOUR time is not as valuable as theirs. YOUR job is not as important as theirs. Just expect to be treated like shit and like a criminal no matter how polite or nice you are. After a complete RUN AROUND with this pharmacy. Telling us we couldn't fill it until the 30-day mark, then telling us they didn't have any meds and it would be 3 days before they could get it - putting an insurance hold on it, us calling and asking them to remove that so we could fill it somewhere else - they just magically found 30 pills and filled the script. Never called, nothing. Just filled it and the system notified my husband via the app 12 minutes before they closed on a Sunday. This pharmacy is NOT worth the aggravation. Go elsewhere at all costs!! read more

I went in to get a passport picture and was expecting an hour for the picture to be ready but I was in and out with my picture in 7 minutes. The attendant was very knowledgeable and made the process quick and easy. read more

Walgreens - Entrance - Drugstores Near Me - Graham, North Carolina

I have used Walgreens in Graham NC for 22 years and they have always done a great job until recently! Large turn over in pharmacy staff and pharmacist has things moving extremely slow , takes days to get your medicine filled. Called for two prescriptions at different times to be refilled and it is always the next day even though I was told it would be ready that day the morning I called. Greg the pharmacist that left I miss you!!! You did a great job!!! Now I have to find another pharmacy. I have never thought of changing pharmacies before now. It's unfortunate that I have to move all my family's prescriptions because there is a definite problem with all the new techs and pharmacist. I hate having to do this but having to wait days for refills is ridiculous! read more

If you don't want to get your medication, then this is the pharmacy to go to. In the last year, they have failed to fill my prescription many times. This week, they told me to basically go somewhere else. read more

I would give the pharmacy zero stars if I could. They're rude and very unhelpful. Every prescription I've had has been delayed because they're understaffed and overwhelmed. The pharmacy manager doesn't return calls. Go to another branch. This is by far the absolute worst pharmacy I've ever used. read more

Came to pick up photos and to shop around a little. This store is well organized and its very easy to find what you need here. Become a Walgreens member and you'll love coming here! read more

Walgreens - Photo and prints - Drugstores Near Me - Graham, North Carolina

Worst place ever to get anything can't get meds or flu shots right. Only came because the others Walgreens didn't have the flu shots. Go somewhere else if you can read more

I have had nothing but wonderful experiences at this Walgreens. I'm so glad we have one so close by! They are always timely with my refills and I've never had an issue with the staff. My parents have always used RiteAid, so I wasn't sure about setting up my meds at Walgreens; but I'm glad I did. They seem to work hard and they answer all my questions. Also, when I call there is never a long wait time until I am able to reach someone, which is a big plus for me. read more

This is the worst pharmacy I've ever used. I'm not exaggerating. I've used other Walgreens and had perfectly fine experiences, but this one is horrible. The pharmacists, two that I've asked for information, have not been helpful at all. I've asked what I needed to know about meds and got a response of nothing. Thankfully I look up my own medications and realized there was in fact lots of things I should know. This last visit I asked specific questions about an antibiotic and never got any clear answers; looked up info again and there were my answers. I've requested name brand meds for specific reasons and they continue to fill with generic; has happened twice now. Also, the female pharmacist is not nice at all; she's rude and not helpful. Not only do I have zero confidence in these pharmacists, I feel unsafe using them. I don't think I've ever disliked a service as much as I do this one. I've changed pharmacies and wrote this as a warning for others to seek help elsewhere. read more