One of the worst, dirtiest CVS's I've ever been in. From a lack of items in their cooler, the carpeting is just fitly. Although I will say, this is a high volume pharmacy, their attitudes and service is lacking professionalism. Filed a complaint with the Indiana Attorney General.... more people should take advantage of that system to correct some of the unprofessional behavior. There is a consequence to your license....someone needs re training....... Suggest go elsewhere. Change of management. read more

Find another pharmacy! Don't go to the one on Grace in Highland. Sometimes they can't find prescriptions. Then there is a nasty tech who talks under her breath if she doesn't like what you say. But she didn't have the guts to tell me face to face. Everyone heard her. By the expression on their face told me they knew she was out of line. Head pharmacist did nothing. I called and reported her to manager of her and store manager. Nothing was done! It was so unprofessional and rude to behave like that! Disrespectful!!!! Now I examine my scrips I pick up in case she is working in them. Going to move mine, my father's and told my sisters and friends to move theirs. I have had to wait times because they couldn't find my filled prescription. read more

Worst worst worst! Totally incompetent! The staff are nasty and ridiculous. I dropped off a prescription the girl never even turned it in, I told her I would be waiting in the store and now I've almost waited 2 hours read more

This is the worse pharmacy I have ever been to. Took them 14hrs to fill my prescription never seen anything like this in my life. Go to any CVS but this one. read more

This is the worst pharmacy ever. Never answer the phone and their workers have terrible attitudes. Very disorganized. New management please.

I have been going to this CVS for a few years now and there have been issues the every time. I finally transferred my prescriptions to a different pharmacy and after my last encounter with the pharmacist there, I am glad I did. Pharmacist Breanna is the worst. Rude, arrogant, with the worst customer service skills I have ever seen. I have been working in healthcare for going on 20yrs and I have never encountered this level of disrespect for the needs of a patient. Zero professionalism. Communication from the pharmacy is non-existent. If you don't call and stay on top of them, nothing gets done. There are a few good apples but those rotten ones spoil the bunch. read more

If I could give this pharmacy negative stars I would. I only go here because it's 24 hours. HORRIBLE attitude. HORRIBLE customer service. I've had maybe two people every who work there that are kind and work hard. I know they're busy so I don't mind being on hold but I've gotten this horribly rude girl on the phone that really made me want to even leave a review. Some of these workers are incredibly slow when working. Literally taking their time for every little thing. They have no motivation whatsoever. Ive worked at a pharmacy before I know it's stressful but this is RIDICULOUS. The CVS closer to home has bad reviews too but I'm about to switch over to them. I don't think I can handle how rude these people are anymore. read more

I would recommend the CVS it's a nice clean store plus the staff is super pleasant. It's open 24 hours it has a great pharmacy in it as well. So if you get the flu this winter stop in and see the CVS staff read more

My husband was on hold for 20 minutes for help with a prescription. Someone answered the call and then hung up on him. He called back and he is still on hold......going on 45 minutes. I think they have taken on toooo many pharmacy customers and cannot give the appropriate or just basic customer service. Where are the managers or pharmacists that should be running this pharmacy efficiently? Many of the customers at CVS are seniors and this treatment is unacceptable!! read more

The CVS in Hammond on Calumet Ave. is the absolute worst. Got so bad over the last few months. Every time I drive up there are 6-8 cars in line. I've watched them inside and noticed it takes so long for them to find the prescriptions. Understaffed. Currently looking for a new pharmacy. read more

If I could do zero stars, I would! I have experienced horrible service there several times.

I have never been in this place when it wasn't a dump. The carpet looks filthy the pharmacy is overwhelmed, there are people's prescription stacked up on the floor. I was just in there now in their computers are down and I can't get my medicine. I am moving to a different pharmacy and never coming back here again read more

Since I can't stand Walgreens, CVS is the place I choose. It hasa confortable feel to it, and it's carpeted. They have most anything that you could need, and they have great deals. read more

Went here to get milk once. The employees were nice and friendly and the service was quick and excellent.

I already DON'T care for CVS, but my job is forcing us to use them . Nothing is ever right. I took a medication in to be transferred from another pharmacy to CVS, the guy wrote all of my information down and told me it would be at least 24 hours. I've never had to wait to transfer any prescriptions that long. A couple of hours maybe but NOT 24 hours. This was on Wednesday , I actually waited until Friday since I received NO text message or phone call. I was told there was NO prescription there for me, and the lady says she saw nothing about anything to be transferred. So after she looks again, she puts me on hold to get a manager, I assume. I hear her rumbling through papers she's saying she doesn't see it but then finally found it. She tells me they would work on it that morning, so NOTHING had been done yet!!!!!! She tells me it should be ready this evening!!!! SMH, are you kidding me??? I called at 750 they said it was ready about 4pm. I called this morning just to make sure before I drive 20 minutes out of my way to get there, the phone rings over 30 minutes with no one ever answering!!!!! NEVER AGAIN!!!!!!! I will say the workers I spoke with were pleasant as are most of them. read more

This drug store is terrible. Dirty inside. Carpet is filthy. Today I waited 20 minutes to pick up prescription. There were 7 people in front of me and when I left 7 people behind me. This is the 5th time I have experienced poor service in the pharmacy. They always say that they are short handed or someone called off and they are so sorry. My advice is take your business elsewhere! read more