Located off old Monroe in Sun Valley Commons shopping area, CVS is there to support all of your one stop shopping needs. That said I'm not sure how many people actually shop IN CVS other than for quick items. Because what I've noticed is CVS nationwide have on average a 8% increase in pricing over everywhere else. I believe the reason is because of not buying in bulk. I don't think I'm leaking any secrets here as that's just what I've observed. Most of the shelves were stocked but the products in the fridge and freezer where sparse as if no one restocked them in ages. One thing I have noticed is CVS gets in interesting holiday supplies like Danish cookies for Xmas. I never seen these cookies anywhere else so that is worth remembering. As for the pharmacy they're an enigma. I've pulled up in the drive through at 9am when the open yet they didn't open the big metal divider inside until 9:15. Also the orders are slower being filled than I've experienced in other states. Generally, if I call an order can be filled within 2-3 hours however this facility it's more along the lines of 5-6. That said, the staff are nice and willing to help out where they can. CVS is a place where many of us get our medications filled and as far as that aspect, they're about average speed, maybe a smidge under but with a nice staff. Inside the store portion of the freestanding unit, prices aren't competitive and I would pass on anything that needs refrigeration. As for me since the pharmacy is right around the corner, I find them capable of fulfilling my order so I'll be back. read more

Called to confirm a refill. The man on the phone was very rude as we were trying to figure out the problem. He stated that he had other people to help and needed to get off of the phone. read more

Best service. Fast prescription refill. Nicest people ever work there.

Horrible pharmacy, techs ..especially Sam are rude and plain nasty. Pharmacist and techs try to rush you thru to next patient. NOT caring about patients questions regarding g medications. They never have medications in stock & have to wait so.etines days. This is ongoing not just one time issues w both. I wouldn't go yo this CVS pharmacy if you have a choice. Just awful! They care about rushing you thru and just getting you in and out. read more

I can't believe that this pharmacy at Old Monroe Rd keeps a person at the registers who refuses to cover his nose with a mask. When I asked him to please do it he said that he can't breathe with it on. He sees customers all day long! With a surge of the virus, that is outrageous considering that this is a pharmacy!! read more

This use to be the best store however management changed and the new manager refused to honor a $3 bucks return with my purchase of $10 in emblem nuts that didn't print out. The manager Debbie, said she wasn't able to honor the mega bucks although the sign stated it, she want able to take $3 off another product I was going to purchase with the mega buck. Poor poor customer service. I returned the product purchased and asked for the regional manager name in which I was informed that they didn't have one because the prior manager was fired. I will never do to this store again!!!! Thanks Debbie for nothing! read more

I will give this location 1 star rating just because of the front store cashiers. The Pharmacy Dept. SUCKS!!!! There attitudes there unwillingness To be helpful!!! (unreal) First of all I don't use CVS I am a loyal customer of Walgreens for 25 yrs. it so happened that my husband gave my sons pediatrician this location. It was just a reminder to me WHY I don't go to CVS. I picked up my sons inhaler and I politely asked the pharmacy tech. ( does he get an inhaler chamber). She was very rude and short with me and did not even look up at me as she was working on something else and replied You don't get one!!!! So okay!!! I'm still standing there thinking... So then I asked (can I buy one) again she didn't lift up or turn her head to look at me and said. Your ins. Doesn't pay for it which I already knew that!! duhhh!!! I proceeded to get my self situated to leave WHEN the Pharmacist which was standing there the whole time harshly sounded said its 25 or 30 dollars ( I don't remember) at this time I was furious . Again I stopped to think and the pharmacist said DO YOU WANT IT OR NOT:( I don't know what ever happened to customer service with this company????? It's definitely the staff they need much more training. A true loyal customer of WALGREENS PHARMACY. read more

Awesome store. We recently moved here from out of town and had to transfer prescriptions over. One of them would have been very expensive but the pharmacy staff took the time to find us a coupon that virtually illuminated the out-of-pocket cost. We are customers for life! read more

Had to visit urgent care early Sunday morning and was given a prescription. I knew the CVS pharmacy I always use was not open until 10:00am. I arrived about five minutes before 10:00 and expected to have to go to the counter to inform them that my prescription had just been sent earlier in the morning and I assumed I would need to get comfortable and wait but to my surprise Dr. Travis the head pharmacist recognized me and said my prescription was ready ...she comes in early to handle prescriptions that come in prior to opening. I only had to wait for the registers to get on line a minute later and once they did she ensured I was immediately rung up! My expectations were exceeded and I love Dr. Travis and all the friendly people at this CVS location....will always be my preferred pharmacy. read more

We just moved several miles away from this CVS but we're keeping our business there. The employees have been consistently very friendly, helpful, personable, and polite. read more

Tried to fill a prescription and was denied service because pharmacist Jennifer Montgomery was unable to fill it during remaining 5 minutes of opening hours. She referred me to 24 hour pharmacy 15 miles away. Thanks CVS! read more