I don't make a review unless it's a really good or really bad experience. Fortunately, I had a…read morereally good experience here! I showed up past closing, believing it was 7pm, not 6pm closing time. They were kind even to help me even though it was 6:03, I was stunned. They explained it's harder to change such things than one might think on google maps. They gave me their business card with correct hours. I was shocked that my prescription that was called in maybe 3 hours earlier was ready. Also, it's a prescription that is ALWAYS out of stock at Walgreens and takes days to be filled, if that. Very nice people, I felt good supporting small instead of crooked Forest lake Walgreens. Also, during the pandemic I remember we needed specific Covid tests and rolseth was the only place that had the tests! Very pleased

An excellent pharmacy located in downtown Forest Lake. The pharmacist as well as other employees…read moreare kind, helpful and willing to assist with whatever is required. It is a pleasure to support a pharmacy with the same community values of yesteryear. I feel fortunate to have found them after years of battling with the large corporate No Service Drug Stores of our time. R Riskin

Kudos to the local Cub Pharmacy located in the Cub Foods at Pheasant Ridge. I just had had oral…read moresurgery and came into the store to fill my prescriptions. They open at 9:00am but they were there early (opening the pharmacy). They took my prescriptions right away (again BEFORE they technically opened) and started working on them. I am thankful to the female Pharmacist and female pharmacy tech that expedited my prescriptions!

Been using this pharm for a decade. Generally the techs are extremely helpful. Jerry especially…read moregoes out of her way to help you. I wish more employees would act the way she does. I would have rated 4stars if Manager Josh had not moved on. He was extremely knowledgable and attentive.

Never a huge fan of CVS personally - they always seem messy and disorganized and this one is no…read moreexception. There's rarely someone up front to help you if you have a question or to help in photos. I live nearby so go in quite often if I need something and recently I ordered some photos to pick up. No one was around to help me with my order, I had to have someone in the back from pharmacy to page someone and then walk back up front - embarrassing. I also found an extra copy of the photo I ordered just sitting at the front counter. What if I had a more personal photo sitting there and not "just a dog"? Gross. Their fridge section is always picked over with drinks, truly horrible. Make-up is also usually picked over as well and not stocked enough. Prices are high to boot.

I called this location to ask if they had my Rx in stock. I was told they only had a portion of…read morethis medication so I asked if they would contact me when the rest was in stock so I could pick it up. She said yes. When I called to ask if they had the remainder of my prescription, the pharmacist came on the line and began angrily telling me that he could not give me the remainder of my prescription and that I would just lose that amount. He told me that I agreed to this when I talked with the assistant previously. I was telling him that I would never agree to this because the prescription is for an opioid and I would experience withdrawal symptoms if I were to miss the remaining part of my prescription. In the middle of my sentence, he began literally yelling at me telling me that I would miss those patches and that he was not going to give them to me. Any time I attempted to say something, he would begin yelling over me. I talked with my doctor who sent over a prescription for the remaining 3 patches. At this point, he filled my prescription, not for three patches but for three boxes. Because he never received a prescription for 3 boxes, this was a medication error as he was only supposed to give me three patches. I will never return to this location again and am looking into reporting a medication error. Incredibly HORRIBLE treatment to a patient.

I will absolutely never be coming back to this place. If you are reading this do NOT send any type…read moreof prescription to this specific location. The workers here will not answer any questions, help you at all and will actually try and make you feel stupid. These are some of the worst employees I have ever met and honeskty they should fire everyone here. I hope they are overworked and underpaid. They deserve all the hate they get they are so incredibly rude to i'm guessing all their customers and hopefully not just me. Everytime I have went there I am more patient then the employees themselves. They told me they don't have primary and secondary coverage for insurance because of why because they don't want to help. When I asked the lady about their insurance policy's all she said was the price of my prescription. Every single lady working at this place will make you want to die. I am telling you right not it's not worth your time and obviously not worth theirs either. My business will be transferred else wear and I am not scared to tell anyone else not to go here. Not to mention, I have looked up their insurance they will take and they do take primary and secondary. This is a bullshit ran CVS, no hate to any other CVS but the pharmacy employees are some of the worst workers ever. Doesn't matter the time or the lady I can promise you they will never take your serious and don't even want to do their own job. The most unprofessional group of lady's I have ever seen in my entire life. Shitty employees and shitty service.

I try to stay away from place as much as I can possibly can because it's horribly slow,…read moreridiculously SLOW and employees are less than friendly!

my mother has special needs, she uses a wheelchair and has limited mobility outside of the…read morewheelchair. everyone was very helpful and took great care of her. wouldn't take her anywhere else.

We stopped in today to pick up a couple of things. I'm not much of a Walmart shopper but it didn't…read moreseem to bad today. I do get frustrated you can't get thru aisles tried to get back to the baby area and had to wiggle around to make my way. Finally got there

We came here to pick up an order and decided to check it out. The store was very chaotic and…read morebecause I had to do a return the line was very long and it looked like there was a conflict going on in the front counter that was very loud and the worker was having a hard time helping the person calm down. It seemed they were short staffed so it made people wait for a very long time. Eventually we go tot the front and it took a few minutes to get our item returned but the line was still long.

Cold and distant staff, wasted time only to learn they didn't take my insurance. No effort to let…read moreus know they hadn't and wouldn't fill it. Wouldn't waste my time with them.

I've been going to this location on Hwy 61 in WBL for years. I see that this pharmacy's rating is…read morestill low. But I'm here to say that in the last year, there has been a complete turnaround. The staff are all very positive and eager to help. A complete change from the past, when I saw fights break out among the staff while I was there! Thanks to the management that made these changes and to all of the staff who truly care about the customers and appear to be very happy now. Awesome! :-)

I have been going to the CVS pharmacy for several years. I have found the staff and the pharmacist…read morealways willing to take a moment to help with a question. The new pharmacist has been fantastic and has dropped what he was doing to give us flu shots. The staff is always very helpful and always try's to accommodate the next person, even when the lines are very long.

Been going to CVS for years with a neutral attitude on their customer service; so so service…read moredepending who is working. Shannon is very customer oriented. Dec 7 around 11:00 am I experienced an unnecessary wait as the CVS employees ignored the few customers in line. The employees were really just ignoring the waiting customers for an unreasonable amount of time as they worked on other things. Considering that there were more CVS employees than customers, there was no need to keep the customers waiting for around 10 minutes. The Pharmacist who was waiting on a customer when I arrived, told me she'd be right with me. She then proceeded to walk away and do other things and never came back to the counter. Around 10 minutes later one of the employees finally came to the prescription pick up area and waited on me. Very irritating when the CVS employees behave as if their time is more valuable than their customers. Serving waiting customers should be a priority rather than working on items for future pick up.