My wife just had Surgery on her shoulder at Huntsville hospital and I went into the CVS pharmacy in Meridianville to fill her prescription so she would not be in pain tonight (10/05/2025). The pharmacist on duty (Samantha) refused to fill her prescription because she was "busy". She said she may be able to do it the next afternoon. I explained that my wife just had surgery, and the doctor wanted her to take these meds because of the magnitude of the surgery. The pharmacist (Samantha), she had the medications but would not fill her prescriptions.
I asked her (Samantha) if another CVS pharmacy would be willing to fill my wife's prescription tonight, and Samantha stated she "doesn't know" and she would not contact any of the pharmacies to find out.
I went across the street to the pharmacy located in Publix and they filled my wife's prescription prescriptions within 10 minutes and was very helpful.
I can relate to being busy at work since I am a First Responder (federally) and even with me not getting paid, I still do my best to help people, even when I am busy. I do believe there is a better way to articulate why you can't do something as compared to why you don't want to do something.
I would not go to this CVS, especially to Samantha, given my experience. My family's health is too important to me.
Brandon read more