Horrible customer service! Rude, unfriendly, repeating your name out loud and talking about your medications loudly. Good thing I don't care that everyone now knows I have a heart condition. The slowest moving people I've ever seen and I live in New Orleans. Takes forever! read more

Since I've joined their loyalty program I've become a regular customer. This CVS location is a little run down and the store layout is kind of wonky, but with all the rewards offered I can overlook those things. I use the app and download the coupon savings and cash rewards to my account. The savings are significant. For $5 per month I receive a $10 cash reward. There are additional perks that pop up randomly. Things like 40% off one item, or 30% off my whole order. Also, there are times when service has been an issue. They seem to be shorthanded quite often. read more

I needed to return some goldfish that was purchased with a door dash order and exchange for some chicken noodle soup for my son who was sick... I had the receipt however it wasn't my credit card bc it was DoorDash.. the cashier was soooooooooo rude and would not do it, she was more concerned about a guy eating chips and dropping off an order right at the front door blocking the entrance.. not concerned, like he was an obstacle, more like , oh hey, Once she refused to give me a store credit, I got 2 cans of chicken noodle soup for my son and went to check out, she refused to check me out, as she was occupied with the chip guy, told me to self checkout. I said NO. She sent another cashier to help.. EILLEEN. was so awesome and amazing and eve exchanged the goldfish for the soup..... and that's what good customer service, karma and life is all about.. I think the manager should check the cameras around 130pm today... I couldn't see her name tag BUT EILLEEN WAS SOOOOOOO AWESOME.... read more

I didn't wanna believe the other reviews about how rude the people are here but dang it really is the case. It's not so much that there was an issue with my script but the way in which they speak to you. And look I get it, CVS is a shitty company not paying their employees enough money, or staffing their pharmacies with enough people, but to have your employees with earbuds dangling from they're ears so they can listen to music, while also speaking to you like you're inconveniencing them is uncalled for. You work at a pharmacy, which implies you're dealing with sick people who need medication to get better. Let's please have a little more care and don't take it out on the sick people in front of you. Take it out on CVS if you got a problem. And also get off of TikTok while people are in front of you. read more

Zero stars. After waiting 2 hours I was told that my prescriptions actually "have been ready for an hour, i DoN't KnOw WhY nObOdY cAlLeD yOuR nAmE". Fucking incompetent idiots, like pretty much every other business in the shithole state of Louisiana read more

The 1st 5 star review was intended for Jo the pharmacist. I'm updating my review with a one star for the rude female pharmacist. She cuts you off while you're speaking & is very rude! read more

If I could give them 0 stars I would! Went there THREE times trying to get my prescription before I left town and every time there was some reason it wasn't ready. They said it would be ready at noon... when I got there, they said 40 more minutes. I came back later, right before my flight and they were closed for lunch! You think they would have mentioned that when I was there an hour before! One clueless person working, with a very slow line. Get your script somewhere else! read more

Worst customer service I have experienced in a long time. Called in four prescriptions and picked up four. When I arrived home found one was not one of the ones I had requested but when they called the doctors office he said to fill all even if this was one that was only used as needed and was never used. So after they told me I was basically stupid for not checking my order before I left and I was stuck with it. I asked them to take it and destroy it since I would not be using it and don't want to throw in trash. They tell me no go someplace else and do it. Glad I was able to transfer all of my prescriptions when I got home. read more

I went to the pharmacy to get an epipen, and the pharmacist (or tech) went out of her way to help. She found the lowest cost item that did the same a what the DR. Prescribed at less than half the cost. She did a great job. I would definitely go back. read more

They are the slowest pharmacy in all of the land. The older lady pharmacist is rude and they have a self declared lunch break that everyone takes at the same time from 1:30-2. Instead of rotating staff like other pharmacies. If you can, drive the extra miles to go somewhere else. read more

I made a point of stopping at the old C's Pharmacy to pick up some items that only a real drug store sells. In its place, this travesty. And they already converted to the convenience store stock. They didn't have what I came for. What did they do with the useful stuff? I didn't feel like searching their dumpsters to test my theory. This place killed a little piece of New Orleans. read more

Every time I go in to pick up my prescription there is a long line. They need more help on the cash registers. Two nights ago I went in and there was only one person in front of me and one person at the counter. The clerk then walked into the store with the person at the counter leaving the two of us in line just standing there. No one came out to help us. After 5 minutes, I left without my prescriptions. Not the first time this has happened. Going to switch over to another pharmacy. Tired of this. read more

They do not have enough staff working here, they take forever to greet you when you're trying to pick up a prescription. The pharmacy never answers the phone. Every time I go in there they have 3 people on hold on the phone. The longs are always so long because no one is ever in the front. Prescriptions always take forever to fill. Plus no drive thru!!! read more

Customer Service Associate by the name of Raven was texting on her phone prior to my mother's checkout. When my mother gave her my CVS Health care card information she said she there was nothing on it ($10 off reward and extra bucks reward). I then asked her is she able to type in the number she said that she couldn't. I knew this was not true because I've had the number of my card entered manually multiple times. I then told her I will come to the store and to cancel my mother's order. She then told me she couldn't cancel the order- I replied yes you can I'm on my way. I drove all the way to the location, used self checkout and was able to use all of my discounts. Raven was very disrespectful. She discussed the issue among two other associates when I arrived and they laughed as if it was a funny matter. Prior to my arrival, my mother told me she called her rude and "she was not dealing with that". As a frequent shopper at CVS member I've never received so much disrespect at any location than I did with this particular associate. When I asked her name she also caught an attitude. I'm unimpressed with her behavior and her lack of effort to resolve the issue and action needs to be taken. read more

Let me preface this by saying this is NOT a review of the staff but of CVS. I just happen to be at this location. It is an outrage the CVS feels that flu shots are a priority for a pharmacy. You are in the business of filling prescriptions for sick people!!!!!!!!!!! I feel sorry for the pharmacy staff that have to take time away from their real job to key insurance info and then give flu shots, rushing to fill prescriptions I'm between. I have a sick relative at home waiting for a prescription while these people should be going to their doctor or a clinic to get a flu shot. This is LUDICROUS. CVS should be ashamed of themselves for putting their customers and staff through this. You are not a doctor's office, you are a pharmacy!!!!!! read more

Pharmacy waiting area is very dirty. I was there twice in a week and floor was never swept or mopped, large dead roach in full view.

It would be hard to experience worse customer service from the pharmacy staff at this CVS. The cashier on duty 11:00 am in 12/11 displayed one of the most negative, unhelpful attitudes that I've experienced in quite sometime. I left and immediately transferred my Rx to Walgreens and will never return to CVS. From the low 2star rating that I noticed upon entering Yelp today I'm surprised that it is that high. I would've given a 0 if that was an option. Do yourself a favor and take your business elsewhere. read more

Poor customer service, poor attention to detail, RUDE, slow, ordering me around rudely without explanation, ignoring questions. Pharmacy Associate, Shirley, has been rude every single time I've had to interact with her, which is at least 6 times. It is inconvenient having to walk to the back to the pharmacy. I grew up going to a family-owned pharmacy without a drive-thru, and it took a little longer but was worth it because the staff were always so nice, and knew my whole family by name. This place is the COMPLETE OPPOSITE experience from that, and NOT worth having to go into the store, AND WAIT OVER AN HOUR with Shirley and her BAD ATTITUDE. YOU'RE NOT THE ONLY PERSON WHO HAS WORKED 10 HOURS TODAY, SHIRLEY!!!! I'd be fired if I treated my patients the way she treats me and other customers at CVS. read more

You have to park and walk in to get your scripts filled . There is no drive thru pharmacy so it's not as convenient as others but it's better than dealing with the nightmare that walgreens pharmacy has to offer . I would go here if it's on your route home . Otherwise , get you're scripts filled at a drive thru location if your energy is low or you're sick . read more