After using Walgreens for years, Wegmans is a breath of fresh air. Their service is wonderful, and…read moreI don't have to worry about errors because their pharmacists aren't grossly overworked and understaffed like the two large monopoly-like drugstore pharmacies.

The service is good and I have had no prescription issues. However whenever they have an issue…read morefilling a scrip they text you and tell you yo call them instead of calling you. They almost never answer the phone promptly. I should not have to sit listening to horrible elevator music for ten to fifteen minutes because you can't call me!

My first experience here interacting with employees in photo dept, front end, pharmacy…read morewonderful-young employees exhibited patience, tolerance, knowledge & helpfulness! No place is perfect but my first impression is everyone I encountered is going the best they can! I will return! Thank you WALGREENS Employees!

My first time ever contacting this Walgreens I received the most horrific service from Ariel. She…read morewas supremely nasty and rude, all from the greeting. I stated i was calling to change my prescriptions to a different location and she just kept yelling over me then proceeded to say she couldn't hear me. Well i guess not! She then suddenly placed me on hold with no warning and a different person, Hannah, came on the line. Thank goodness because she was so sweet and handled my concern quickly. I left 2 stars because of Hannah. Otherwise it would have been only one star. Ariel needs to rethink her career path

Got to the drive through at 615 (pharmacy is open until 8) and the gate was down on the window,…read morehowever the automated voice said "we'll be right with you." Sat there for 15 minutes with no acknowledgment and plenty of cars behind me. Finally gave up, went inside and got my prescriptions. I asked the kid who rang me up why they had the drive through closed an hour and a half before closing with no note on the window or any indication that they weren't servicing customers through the drive through. Response: "we only have two people here." That doesn't explain why they can't put a note in the window saying drive through is closed and doesn't assist disabled customers who utilize the drive through rather than deal with going inside. As someone who works in healthcare, I get that we're all overworked and underpaid but going against company policy and closing a service without giving some indication that people will need to go inside is both inconsiderate and irresponsible. While I doubt this review will cause any change or result in a response from management, one can only hope they get their act together.

I get so frustrated with CVS, a pharmacy that I am forced to use because it is dictated by my…read morehealth insurance. We have a family member on a controlled substance, which can create an understandable delay in monthly prescription fulfillment. However, no matter what I do to facilitate the filling of this prescription, including multiple calls between the pharmacy and the doctor's office starting as soon as the prescription can be refilled, there is a problem. Every month. These snafus have left us in gaps without medication. On the other hand, the robo calls from CVS for prescriptions that can be--and purposely haven't been--put on auto refill are incessant. Multiple calls a day, incessant. And these prescriptions are filled even when asked not to be. This has resulted in accidental pick-ups of prescriptions that are no longer being used (and of course could not be returned). (The fault for picking up unnecessary prescriptions is ours, of course, for not checking/miscommunication between family members/etc., but it is beyond frustrating when I have requested prescriptions to be cancelled or not automatically refilled.) I'm going to try using another location, but I think the flaws like the robocalling and pushing auto refills are company-wide. This location worked for us because it is located close to one of our work locations and is not in a strip mall, making it easy to access at rush hour, but there has to be a location that is somewhat better. And there is a pharmacist who is rude and unpleasant when picking up the afore mentioned controlled medication. Like I said, I understand the requisite control and protocol, but the politesse and customer service is lacking. I am just so fed up with constant hassle that has very real effects because of delay in medication fulfillment, regardless of my efforts and the efforts of our doctor's office to facilitate the transaction.

IF YOU PLACE A PICK UP ORDER!!** Look through your items to make sure nothing is expired or rotten…read more This location has given me bad food, wrong food, and just totally forgot to give me part of my order the last 6 out of 7 times. YOU NEED TO CHECK THE DATES SO YOU DONT GET SICK LIKE I DID. The customer service has always been good tho. They just have a lot of employees who don't care or aren't paying attention. They have always made things right but I as a handicapped person have been exhausted having to go back and forth to the store because they can't use common sense. If you use this location just go into the store. Your stomach and butthole will thank you.

I love having a grocery store so close to me I can walk or bike. But I can't do the Kroger thing…read moreanymore. The produce section is often understocked. Milk products are hard to find. But the worst part of the experience is the self serve checkout which often has less half the machines working at one time. I realize there is more competition in the area (Publix, Lidl, Aldi, Fresh Market, TJ, etc) but if Kroger isn't going to try to win on price or the in store experience, then there is no reason for me to keep coming, despite being the most convenient location.

This CVS has been going down hill for the last couple of years…read more Let's start with lack of customer service ( no greetings anymore). Lack of an associate to check you out, 9.5 out of 10 you must use self check out. If there is an associate behind the counter, they have a mean look, don't acknowledge you and mumble. Cleanliness- this store staff needs to know what the word means. Store always appears dirty and unorganized. In stock- or let's just say out of stocks. You need to have merchandise to sell it and be a convenience. Pharmacy- I know you're all busy and I appreciate that. Come'on you can be nicer to people! Cost- it's pricy to buy regular items in a CVS. And remember you're going to be ringing yourself up and paying the cost of shopping there. Ranking Atmosphere- 1 Cost- 5 Cleanliness- 2 Service-1 In stocks - 3 Staff-1 Advice to management and staff- say hello to people, it won't hurt you to do so. After all without them, no one would need you. Management- where are they? I haven't noticed a manager in this location in years.

The pharmacy at CVS on Robious road is excellent and helpful always ! The one star review is for…read morethe rude and condescending ladies working the store .floor .I needed help using the coupon machine ,they ignored me . When I inquired about a sale sign that was confusing(in the wrong place underneath wrong product ) the lady on the floor snapped a zinger at me and if she just worked with me nicely and explained the sign , I would not be writing this poor review .

Service in Pharmacy is excellent even though they are constantly understaffed. Staff in both the…read morefront of the store and the pharmacy are friendly and helpful. The store manager is always there to assist customers with any issues that they have.

If you need a prescription filled, then this isn't the place for you. They are consistently out of…read moremedications, and provide little or no status updates of when they will be available. When you can get someone on the phone, they are rude and not helpful. Here's a tip, if you don't have a medication, just let me know so I can have it sent somewhere else. Don't tell me it's going to be available Friday afternoon and then tell me Friday night that it isn't ready and you don't know when it will be available. FYI- Doctor's offices are closed on the weekend and can't resend a prescription refill request somewhere else until Monday.

The reviews don't lie this pharmacy is a total mess. My sent in the form three times and they…read more three times they told me they didn't receive them took them a week to finally say they got the form and then when I get my prescription filled for the last three still haven't filled it. I complaint with Walgreens corporate waste of time three weeks now I'm a diabetic immunocompromised. Patient don't have my medication so I was able to get it from my doctor's office. I couldn't recommend this office even if you were the last living person on the planet they all have the IQ of a softboiled egg and this place should be shut down.

This pharmacy is a total mess. It takes an average of 3 trips to the store to pick-up…read moreprescriptions. I've told them a 100 times I have no insurance and every single time my prescriptions are not being filed even though last year there was no problem. Staff is always new and cluless.I am left in horrible pain while my requests are ignored. I'm done. Don't bother with Walgreens they could care less.