i normally do not have issues with this location.. great customer service, efficiency, all the…read morethings one wants in a mcdonalds i guess. but tonight, i did not receive that same standard of service. i ordered food for my family and i, went to pick it up, everything was great, got home, and im missing an item from my order. no big deal, its friday, things happen. i go back sit in the long drive thru line again, because i cannot get inside after certain hours, and nobody picks up that phone. ever. i get to the window finally and the girl brings me my item that was missing but somehow sitting there waiting for me to come get it.... and i ask if it would be possible for my food to be remade because it was cold and i had to wait in the line again for something i should have received... and this poor girl looked so distressed and said "ill ask but shes probably not gonna want to". she goes, asks, and low and behold... she doesnt fucking want to. big whoop. so now my only meal today after being at work all day was ice cold along with everyone elses in my home. i would absolutely love an opportunity to speak with this person and know why they think its alright to treat people that way when the situation was only caused by her mistakes. a job is not about what you wAnT to do. its about what you get paid to fucking do. grow up. edit: come to find out.. what was missing from my order was made wrong! wow thank you!!! almost $30 for food nobody can eat and THE LITERAL COOK DOESNT WANNA COOK????

Curbside order! Paid for it 15 minutes ago, after 2 minutes it said it was ready and would be…read moreheaded out soon. I don't know why they push for this method and then people do it and they deliver so horribly. I had work to do, while waiting so I chose to do so in a parking spot. Why does it take so long? If I wanted to wait 20 minutes for food, I'd choose to do it somewhere with much better food. Will never come back to this location. FIX YOUR SYSTEM

I will never go to this location ever again thru your drive thru…read more I ordered your chicken combo with fries and drink. The whole container of French fries . All the fries were burnt to a crisp. When I say burnt they should have never offered to a customer and thrown away. No Quality Conttol

Very clean restaurant and you are served promptly by friendly personnel. The food is served…read morepromptly and is delicious. It is handicap friendly and has ample parking. It is located on a busy 4 Lane highway, but the entrance is at a stoplight that makes access easy.

This place has some AMAZING eats! I was in the area and read some really good reviews, so I…read moredecided to give them a try. They have an interesting menu and I had a tough time deciding what to get and asked the guy working behind the counter what he suggested and he said their shawarma wrap, which I ordered, with chicken. Because I was dining in, they cut it and put it on a platter with their most amazing hot sauce and some toum. These sauces were excellent too! That wrap was outstanding! So, very flavorful too! Service was great, food was great, prices was great - Highly Recommend Stopping In!!

Basically Halal doesn't miss. The beef shawarma is layered exactly how it should be -- seasoned…read morebeef, Persian pickles, sumac onions, tomato, cilantro, pomegranate molasses, and homemade tahini all working in balance. Sweet, tangy, savory -- no weak notes. The move, though? Add chicken and bacon. It elevates everything -- the smoky depth with the bright acidity and creamy tahini creates a full flavor arc in every bite. Beyond the food, the hospitality stands out. The staff creates a genuinely welcoming atmosphere that makes you feel less like a customer and more like family. This is how shawarma should hit.

My sister and I had to check into a hotel after our older sister, unexpectedly passed at 50 years…read moreold. It's been a devastating time for us, and when our order said it was dropped off, but it wasn't, we called store 03823. Nicholas, went above and beyond to correct this situation. He personally took the time to investigate, and take the steps to enusre we had our food handed to us personally. Nicholas had great compassion and acted accordingly to make the situation right. Many, many thanks to this young man for making such a positive impression during this dark time. Pizza Hut should be very proud to call him a team member.Thank you again, Nicholas!

The Ultimate Crafted Flatzz was amazing, best pizza I've tasted in years. I know it's a short-term…read morepromo item, but it's definitely worth trying. I see that reviewers have criticized this location because of service, but the service I got tonight was great.

Great food and fast service. Plus you have the taste of a cook out. Restaurant was super clean and…read moreeveryone was so friendly. We don't have this chain where we live so we stop by when we are in the area and on the go. Plus they sponsored the Richmond Raceway NASCAR race. I'm also a big fan of getting two sides with your order and they have cheerwine. IYKYK.

I don't usually like to leave negative reviews, but I really felt this needed to be said…read more The staff at this Cook Out location is consistently rude and dismissive. I'm not even a confrontational person, so I try to stay patient -- but this last experience was just unacceptable. I ordered a Cajun chicken sandwich, and not only did they mess up my order, but the piece of chicken they gave me was so tiny it was almost laughable. The staff was so rude that I couldn't even bring myself to go back and say anything. I just left feeling frustrated and disrespected. At this point, it's clear this location needs real customer service training. People deserve to be treated with basic respect, especially when they're spending their money. I won't be coming back.

NEW STAFF!! This…read moreused to be one of meanest Burger Kings around. I stopped going there years ago but happened to go there with friends last month and guess what? Everyone was friendly and seemed to be enjoying their job! I asked the lady and she said the had a new manager from Mechanicsville. Well it shows. Their food is cooked to Burger King standards so if you are in the mood for BK food, this location is a very good option. Just don't go further West because that location is sub-par.

"I expected a wait because I thought they were busy, but there was only one car in the drive-thru…read more I still ended up waiting over 30 minutes for my order. That's completely unacceptable for a fast-food restaurant. If you're running behind, at least communicate with customers. Very disappointing experience.

It's a Carl's Jr. with a Hardees sign. Their 5 dollar…read moreburgers are pretty good, the chicken sandwich was better than I expected and ended up better than the burger in my opinion. Good food for when you're in a rush. For your typical Hardee it's alright!

When I tell you this was the filthiest restaurant I've ever seen. First of all the entire floor was…read moresticky, the soda machine was falling apart, I could see caked up grease and grime in the corner by the soda machine. I just walked out. I'm serious when I say this restaurant needs to be torn down.

The food was awful. I ordered 2 fried wings with mac and cheese. The chicken was burnt and the mac…read moreand cheese was completely mushy . The only thing I could stomach was the drink. I asked for an ETA on my order and the women stand there rolling their eyes. They look at you like you're dumb. Very in organized, the manager doesn't seem to know what's happening or why I'm asking for an ETA . I told them I only a few minutes on my lunch break and couldn't wait long. The manager on duty had the nerve to call me weird for leaving upset. All this for 14 dollars. I will definitely not be returning. They CAN NOT COOK and the service is awful.... Unprofessional staff !!!!

My friend spoke highly of the chicken and I was treated to the fried chicken, chicken nuggets and…read moresides. I enjoyed the seasoning on the chicken and nuggets. I wasn't impressed with the yucca fries, they seemed overcooked. The rice was pretty good though. The service was pretty good the staff seemed friendly. The decor is cafe styled seating/tables. I would go to grab the hot tasty nuggets and a chicken breast.

Watching the ad, I couldn't resist buying the Shaq-a-roni pizza. The sizable Shaq pizza will fill…read morean average guy with two of its slices, the crust was beautifully cooked with a few blackened bits around the edges as truly good pizza crust should have, but it could use a bit more sauce and more flavorful pepperoni, I added my own pepperoni. Thank goodness for the garlic sauce, otherwise you may as well get one of those pizzas made with fake ingredients like canned cheese sauce. Maybe Shaq didn't try the Shaq-a-roni pizza before attaching his name to it.

We order 2 medium 1 topping pizza it was no good the 2 pizza came to me cold and raw like it wasn't…read morecooked.

I have never written a review this fast before. I just left this place about an hour ago, then read…read morethe reviews on Yelp--turns out, everyone is saying the same thing. I always try my best to write positive and kind reviews, but I have to be honest: this place deserves ZERO stars. My friend loves the Apple Pecan Salad at Wendy's and has been telling me to try it for a while. Since I was in the area, I decided to stop in quickly and get the salad. When I walked in, a gentleman who appeared to be a supervisor was standing at the register. He then called over a guy who had been sitting in the dining area. The guy came up to the register with an attitude, standing there with his head turned to the right the entire time, never looking at customers. At this point, there was one other customer behind me. He didn't speak, didn't acknowledge us--he just seemed really mad. Meanwhile, the other three workers were playing music on their phones, dancing, cursing, and being extremely loud. I stood there for about five to seven minutes, and no one spoke to me. So, I walked out. I got into my car, ready to leave, but then I thought, Man, I really want to try that salad. So, I decided to go through the drive-thru instead. I sat there for over a minute, repeatedly saying "hello" before someone finally responded to take my order. It was the supervisor, and he apologized for the wait. I just don't understand why people act this way at work. This was my first--and last--time coming to this place. The Apple Pecan Salad was good! I'm not a fan of blue cheese, so I picked it out, but overall, the salad was tasty and filling. I will try other Wendy's locations.

This is the second time I've been here and it literally takes 15 minutes with nobody in the parking…read morelot and one person in the drive-through... literally had to wait 30 minutes last time to get one biggie bag... It's actually ridiculous. It seems like they're doing orders one by one.