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    CVS Pharmacy

    5.0 (1 review)
    Open 11:00 am - 5:00 pm
    Updated 1 week ago

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    7 years ago

    These folks are great. Professional, personal...just good service. Can't speak highly enough of Greg and all the staff.

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    CVS Pharmacy

    CVS Pharmacy

    1.5
    (21 reviews)
    4.8 mi
    $$

    Got to the drive through at 615 (pharmacy is open until 8) and the gate was down on the window,…read morehowever the automated voice said "we'll be right with you." Sat there for 15 minutes with no acknowledgment and plenty of cars behind me. Finally gave up, went inside and got my prescriptions. I asked the kid who rang me up why they had the drive through closed an hour and a half before closing with no note on the window or any indication that they weren't servicing customers through the drive through. Response: "we only have two people here." That doesn't explain why they can't put a note in the window saying drive through is closed and doesn't assist disabled customers who utilize the drive through rather than deal with going inside. As someone who works in healthcare, I get that we're all overworked and underpaid but going against company policy and closing a service without giving some indication that people will need to go inside is both inconsiderate and irresponsible. While I doubt this review will cause any change or result in a response from management, one can only hope they get their act together.

    I get so frustrated with CVS, a pharmacy that I am forced to use because it is dictated by my…read morehealth insurance. We have a family member on a controlled substance, which can create an understandable delay in monthly prescription fulfillment. However, no matter what I do to facilitate the filling of this prescription, including multiple calls between the pharmacy and the doctor's office starting as soon as the prescription can be refilled, there is a problem. Every month. These snafus have left us in gaps without medication. On the other hand, the robo calls from CVS for prescriptions that can be--and purposely haven't been--put on auto refill are incessant. Multiple calls a day, incessant. And these prescriptions are filled even when asked not to be. This has resulted in accidental pick-ups of prescriptions that are no longer being used (and of course could not be returned). (The fault for picking up unnecessary prescriptions is ours, of course, for not checking/miscommunication between family members/etc., but it is beyond frustrating when I have requested prescriptions to be cancelled or not automatically refilled.) I'm going to try using another location, but I think the flaws like the robocalling and pushing auto refills are company-wide. This location worked for us because it is located close to one of our work locations and is not in a strip mall, making it easy to access at rush hour, but there has to be a location that is somewhat better. And there is a pharmacist who is rude and unpleasant when picking up the afore mentioned controlled medication. Like I said, I understand the requisite control and protocol, but the politesse and customer service is lacking. I am just so fed up with constant hassle that has very real effects because of delay in medication fulfillment, regardless of my efforts and the efforts of our doctor's office to facilitate the transaction.

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    CVS Pharmacy - drugstores - Updated July 2026

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