This little independent pharmacy is my neighborhood drug store. App for easy rx refills,…read morepharmacists on site with time to answer questions. Prompt rx fills and refills. A decent selection of basic OTC supplies. Very well curated cards and gifts, perfect for picking up a last minute hostess present. Love this drug store!

Best Pharmacy in the Twin Cities. Customer Service excellence!!…read moreGreat items in the pharmacy for personal care.

I was really impressed with the staff interaction I had today. I was looking for a certain item and…read morethe employee checked the backroom and was able to tell me other stores that had the item in stock. Every other store I've gone to has told me that they can't do that so this store seems better trained. Plenty of parking and easy in and out.

Pharmacy needs a lot of improvement. we moved to another Walgreens because Pharmacy at Hopkins…read morecrossroad and Highway 7 is unreliable and not helpful. I use drive up window as it is more convenient for me, but it is often closed because no pharmacist on duty or short of customer service people.

This chain of pharmacies reminds me of my childhood small town pharmacy (RIP Dinkels Pharmacy ). I…read morehave had many fabulous experiences here: fast refill requests, insurance inquiries to find low cost generic options, friendly knowledgeable staff. Bonus: discount card for every card full of prescription refills (yes, I am a sucker for those punch cards). I really couldn't ask for anything more in a pharmacy.

Picture this: you're making your own costume, as one does for Halloween, and you need a ton of…read moregauze to make your Saladfingers mask and... salad fingers. Where do you go? Walgreens, of course! With reliably good prices (and a most fortuitous sale), I got enough gauze for both hands and a full-face mask (including bug-eyes). I also snagged some snacks (as one does) and enjoyed helpful service and easy parking. Win!

This is the worst pharmacy I have ever experienced. They are chronically understaffed, out of…read moremedications for days and have long waits and terrible attitudes. Do not use Walgreens anywhere.

Got what I needed which was a notebook. There was a bit of a line for checkout which seems typical…read morefor Walgreens. As I was checking out I thought about getting a booster and was able to get in right away. I scheduled online and was able to get in fairly quickly which was great! Thanks pharmacy team!!

Inventory counts are off. I had another store direct me here for an item I was looking for and they…read moredidn't have the correct quantity in stock. I asked an employee if they could lookup other stores that carried it and he said he didn't know how to do it. I pushed back because the other location was able to do this and then he figured it out. Tons of road construction in the area making it very difficult to get to the store.

Always quick to fill Doctors orders and monthly refills are always on time. Very friendly staff.read more

They are faster than any other pharmacy in the area. Since I shop at Cub anyway, it's extremely…read moreconvenient.

If you are staying at one of the hotels downtown, this two-story Walgreens is a great resource to…read morefind all the things you (I) forgot to pack. Accessible via the Skyway System. Don't try entering from outside. Don't be me my first night in Minneapolis.

It usually a positive thing when stores follow the same model from location to location. Walgreens…read moreis no different. While staying in Minneapolis, I stopped into a close-by Walgreens to get a few items. I have alway seen locations in downtowns and this one was right around the corner from where I was staying. I am always pleased when I am properly greeted when I walk through the door. I am especially happy when a clerk or cashier look up from what they are doing to acknowledge a customer walking through the door. This store, like other Walgreens is big and bright with clean isles to navigate through. This incredibly delightful staff was over the top in greetings. Happy to see a customer. Happy to help a customer. Happy to speak with a customer. I needed a few items ranging from water to shaving cream. They had plenty of items to choose from and I pleased that their house brand is a substantially reduced price and the same item. Check out went very quickly and I received the same cordial greeting as I left as when I came in. The team member behind the counter just personified the model employee of engagement, spreading happiness and loving to be able to help. Kudos to a wonderful team here at Walgreens.

Good alternative to the chaos that is using Walgreens. Good customer service and friendly delivery…read morefolks. The app really needs improvements so that households can share it more easily. More frequent and more specific delivery windows, along with real-time delivery tracking like other apps, would also make Capsule better.

Absolute worst pharmacy ever and I haven't even got one med from them yet... first message said can…read morebe filled this day after they had received and tried to process them weeks ago and should have had correct date that insurance would fill and the day comes and they are like per our policy can be filled but insurance won't cover until 2 days later... then when I tried to get other meds that are available it will not let me get them same day and days Monday and it's Friday... then I ask to pick them up and they instruct how to do so... I select the time and put their address in and submit and it says there is an issue with the time... I message them asking to fill all meds that are available so I can pick them up and they fill 3 out of 7 for pickup... then I need a prior auth and my Dr is on it and this was Monday and she submitted the form and usually it's a day or 2 for it to be complete and it's Friday and still no update on if it has been complete and it's a med I cant go without and now I have been out and getting sick and they just say we will update you later... the other pharmacy I was at would have this done by now... I Left there due to how downhill the staff was and them being so rude but at least when a med was able to be filled I could submit it and they would have it ready early morning, also when rx were submitted even weeks prior it would have date available to be filled if it was too soon and would have it ready that day and not pull the oh it can be filled this day and when they say comes say oh no sorry you have to wait 2 more days... I was hoping this would be alot easier and delivery as my pharmacy was a drive but I am so frustrated I decided to pick mine up from capsules store front... I am so disappointed in this place and like I said I have yet to actually get anything from them and all I have had is issues... unfortunately I have refills on meda that can't be transferred and have to reach out to Dr for new rx, which is another inconvenience i shouldn't have to do since this place is incompetent and cant get their stuff together ... one other thing when they asked to give them an hour I gave them a time and they message back saying to give them even more time... I will be going back to the rude pharmacy I was going to forever when they were super great and nice for a long time and they aren't anymore but at least I knew when I could actually get my meds and not be given a date and then have it switched... this is super inconvenient and their location is horrible as it is downtown MPLS where parking is scarce... I wonder how bad the pickup will be... I would rather deal with Walgreens robot pharmacy staff then Capsule and will be transferring everything elsewhere and contacting Dr to have them and I go out of our way to send the rx that cant be transferred to yet another pharmacy... Also when I contacted them about the issues and my frustration they didnt even apologize and just ignored it... Casule is a Trash Pharmacy Don't even bother... Same day delivery is a lie also as I cant even get my meds which include my inhaler I absolutely need for 3 days... Well, it's back to getting treated like dirt at the previous pharmacy but at least I got my meds and knew when they would actually be ready and they would have them filled and ready for pickup when they were do if sent by Dr or even refill request was too early on the day they can be filled... BTW they say to contact them as they are always there which is another lie as they are not 24 hours and I know they open at 8 am but not sure when they close nor do I even care anymore... what a waste of time, effort, waiting for a response which takes about an hour and their lack of caring and lack of listening skills when they should've filled all my rx when I requested and not just a few of them... I know the person who referred me even had issues in the beginning but I am so fed up and wrote this review as it takes alot for me to write a negative review as I am usually pretty forgiving and understanding but this is mayhem and costing me money, time, effort and making me sick as they cant seem to figure out a prior auth... so thanks Capsule for screwing me and others over and lying about how you guys work... UPDATE: I PICKED UP WHICH WAS EASY AND THE ONLY GOOD THING AS THE STAFF WAS POLITE AND FAST... HOWEVER, they never bothered to tell me my prior auth was completed days before and claimed the dr office and insurance would contact me when no pharmacy has ever done that and notified me themselves that it was ready... I had expressed my complaints and concerns and I didnt even get an apology... on top of it I was shorted 3 pills and counted 10 times so someone dipped in... ill update again... iam so disgusted

Finally a pharmacy in the central part of Eden Prairie…read more Good selection in the front of store. Pharmacy is friendly and timely. I would like to see them expand to 24/7 for the pharmacy. That would make it more accessible for me.

Buyer beware on the Minute Clinic side. Went in for a simple ear wax removal. Everything online…read moresaid this is a simple procedure and should've been about $25-40 out of pocket with insurance. Since I do have insurance and haven't been in to a minute clinic in over 2 years they gouged me for $339.00. (New client - since it was over 2 years) and (extended visit - because apparently it was both ears) mind you the whole visit was 15-20 minutes tops. And since I am healthy with insurance and haven't met anything on my deductible, they are billing it ALL to me. If you had no insurance at all the bill would've still been about $110. No wonder people hate everything about healthcare in this country. I'm grateful I can afford this, but many out there living paycheck to paycheck may want to heed this warning.

At first, I was picking up medication for my cat every few weeks at my vet until I was told I could…read moreorder in larger bulk from Bloomington Drug. I decided to try ordering through them so that I did not have to drive to my vet every 2 to 3 weeks. I called them to make my first order, and it was very easy, and I received the bottle in the mail. Once I opened the packaging, I noticed my medication was in a very cheap, flimsy bottle that had some sort of Saran Wrap or plastic wrap around the top to prevent it from leaking, and as I unraveled it, there was this gooey white substance on it. The first day, trying to open the bottle, I twisted it, and while I twisted the flimsy bottle, a giant glob of goop shot out onto my table. That was the medication. I managed to get it back into the bottle and noticed that when you screw the lid on, it does not lock in place, it just keeps turning and leaks as you shake it. When I was getting the same medication from my vet, it came preloaded in syringes, and that was in a nice, leak-proof container. There was never a leak. I tried dispensing this mix into a few syringes, so if we were out, I did not have to bring around the bottle. Well, I quickly learned that their mixture makes the rubber in syringes get soft and stretchy and breaks it down. I was low on medication due to their cheap leaky bottle so I called in today for a refill. I told them the whole situation about how the bottle leaks and how its flimsy and I tried so see if I could get an order of the syringes like the ones that come with it with no rubber and because im in the process of a change of address I was trying to work out options and the got everything setup with first person. I called back to finally get everything and the second person was completely rude. I don't know how companies hire people like this to work in customer service. No wonder this place only has 3.8 stars. The issue is not the business, it's your front-facing people representing you. I hung up the phone and quickly called my vet and told them I will never do business with Bloomington Drug again. I would rather drive 30 minutes to 1 hour every 2 weeks than have my medication shipped to me and be helped by rude, disgraceful people. I have read many reviews stating rude staff, and well maybe it's not everyone there, but all it takes is one. Also, I'm not going to spend money on a product that comes in a medical container that, when you shake it, the thing leaks. That does not sound very sterile to me. If my container leaks I wonder what other medical products have quality control issues. I will be speaking more about this with my vet. For more information feel free to contact me. I made the story and review shortly so it would fit.

My veterinarian recently prescribed medication to help manage my small dog's cough. After reviewing…read moreX-rays, the vet advised me to start the medication, Tussagon, immediately because the imaging showed that my dog's trachea wall appeared thinner, which could indicate a risk of collapse. After several unsuccessful attempts to refill the prescription at my local CVS, I was instructed to contact Bloomington Drug and Gift. When I called, a pharmacist (whose name I unfortunately did not catch) collected preliminary information to create a profile and told me the medication would be ready the following morning at 9:00 a.m. When I called the next morning, the experience became confusing and frustrating. The staff member I spoke with seemed unsure who had previously taken my information and said there was no order in the system. I was then quickly transferred to another pharmacist. When I asked if they could locate my profile, it was eventually confirmed, though the interaction felt tense. When I asked if they could determine who had entered my information, I was told they could not and that they would need to locate the pharmacist I had originally spoken with. During this conversation, I was told that I was giving "attitude," when in reality I was simply trying to explain how the situation had unfolded before being transferred again. Another pharmacist then took the call and asked about my prescription. I explained the veterinary clinic and location that issued it, but before I could finish, I was told that if specific information was missing, they would not be able to fill the prescription. I asked what information they had so we could review it together before I made the trip to the pharmacy. I also explained that the veterinarian's full name and license number were listed on the prescription. I was told they would still need to physically see it. When I arrived at the pharmacy, my prescription was denied because my date of birth was not written on the prescription for my dog. I was extremely confused by this requirement. I even offered to present my Minnesota driver's license, but I was told that my date of birth had to be written directly on the prescription by the veterinarian. I was informed that the only solution would be to obtain a rewritten prescription. Unfortunately, when I later attempted to contact my local vet to resolve this, I discovered the clinic was closed that day due to being understaffed. Jeff, the final pharmacist who assisted me, did attempt to contact my veterinarian and the clinic, and I appreciate that effort. He also suggested that I visit the WellHaven clinic in Savage to see if they could rewrite the prescription. When I arrived and explained the situation, the staff at WellHaven were surprised that Bloomington Drug had been unable to fill the prescription. After making several calls, the veterinarian there helped identify another pharmacy where I could finally have the prescription filled. From my perspective, this situation seemed to come down to a rigid procedural judgment call that created significant barriers to obtaining medication that my vet said needed to start immediately. I later learned that the FDA does not require the pet owner's date of birth for a pet prescription. While I understand that pharmacies must follow regulations, it was confusing that there was no alternative way to verify my identity, such as using my Minnesota driver's license. Overall, the experience left me feeling exhausted, frustrated, and disappointed. When an animal's health is at risk, processes should help facilitate care rather than create unnecessary obstacles. This situation made me deeply concerned about how similar situations might affect both animals and people who rely on timely access to medication. Disappointed Customer