Hi, I would like to…read moreexpress my frustration regarding my recent experience at the CVS Pharmacy located on Dykes and Miramar Parkway. I am currently visiting from out of state when my daughter became very sick and had to be taken to the hospital at midnight, where she tested positive for the flu. Her prescription was sent to the nearest pharmacy, which was this CVS location. When I arrived the following morning, I was met by an overwhelmed employee at the pharmacy counter who immediately told me to go to the nearest Walgreens due to insurance issues. I understood that my insurance might not be accepted and was fully prepared to pay out of pocket if necessary. However, instead of being offered options, I was simply told it would cost "over a hundred dollars" and that it would be in my best interest to go elsewhere. I drove to Walgreens, where the pharmacist informed me that the situation would be the same and suggested I return to CVS and ask about paying out of pocket. They also recommended looking for a coupon online, which I fortunately was able to find. When I returned to CVS, there was a long line. I explained what Walgreens had told me, but the same employee seemed unwilling to assist and initially refused to help. It felt as though I was inconveniencing her by asking for support. Only after further discussion did she mention that she had coupons available. This left me wondering why this option was not offered from the beginning, which would have saved valuable time during an already stressful family emergency. I was then told it would be another 20-minute wait. As someone visiting from out of state and dealing with a sick child, this experience was extremely disappointing. A little more willingness to help and clearer communication would have made a significant difference. Unfortunately, this left a very poor impression during what was already a difficult situation. I hope this feedback is taken seriously so that other families in urgent situations receive more compassionate and proactive service. Sincerely, Paola Belcher

Need basic training on how to wrap a medicine bottle... gives "I don't care". Very disappointing to…read moresee.

Walgreens has gone down hill in the past few years. They decreased the amount of employees in each…read morestore, so good luck finding someone to help you. After many problems receiving my medication on time, I changed pharmacies and don't regret my decision a bit. Sorry Walgreens, no bueno.

This Walgreens is at the corner of Pines Blvd and Dykes Rd…read more It's in a busy intersection and plaza but isn't hard to navigate to. I came here to pick up prints because its close by but it proved to be more difficult to pick up than necessary. Overall, the store itself is clean and fully stocked. The service wasn't overall a great experience. Not sure if the person that was at the photo center was meant to work there but she had a sour demeanor and I felt like a burden just asking a simple question. Although hesitant to help me, she gave me my poster board and told me to check out at the register. When I went to check out, the lady at the register was also not helpful. She scanned my barcode and told me to pay although I already paid online. With a lot of back and forth, I finally left after 10 minutes with my posters when they realized that I had already paid. Staff just wanted great or helpful at this location.

Most of the time when you visit a pharmacy, you leave with either frustration, disappointment, or a…read morelong wait. That was not the case today. Desiree, the pharmacist at CVS, went above and beyond to make sure I was taken care of. She showed true professionalism, kindness, and patience, making what could have been a stressful experience into a positive one. It's rare these days to find someone in this field who genuinely cares about helping customers and making sure they feel supported. Desiree did exactly that, and I left the pharmacy not only satisfied but grateful. CVS is lucky to have her, and I will definitely look forward to coming back knowing that there are people like her who put the customer first. Once again, thank you.

ooooo llamamos y nos dijeron que atendían sin cita en minute…read moreclinic. sin embargo no nos atendieron! manejamos media hora y no nos atendieron!!

The service here is perfection. I've been using them for at least 8 years. It's like an old…read morefashioned family pharmacy from childhood. Frequently my prescriptions are received and filled while I'm driving from the doctor appointment. Extremely fast service

Small pharmacy isn't currently "taking new patients". Called first to confirm. Had my Dr call in my…read moreRX and got a message later to say they can't/won't fill my RX because "they're maxed out on patients" .

Always attentive and helpful finding anything I needed, and recommended great products to me!read more

I have trying to locate a specific prescription for two plus weeks. I called this business. Spoke…read morea a very patient and understanding pharmacist....Samuel. He had what I needed and I needed to transfer the prescription to his shop. I went in person and got the electronic prescription from the Walgreens. Called him at 2:35pm Saturday. Knowing he closed at 3:00pm, I explained I might actually "just" arrive at 3:00pm. His answer to me was..."Not to worry, I'll wait for you...drive safe". We arrived at 2:58pm. He filled the prescription. Gave me the needed extra directions for using the solution. And even went back to get me an small empty pill bottle to "hold" the vial of solution. Samuel is the best example of a caring and concerned pharmacist. He went that extra step to make sure I was taken care of...that I understood the new directions. Thank you. Thank you.

Very nice! Great customer service. Friendly. You always find what you need…read more Muy atentos,siempre dispuestos a ayudarte a encontrar lo que necesitas.

Good staff, nice personal and they're very attentive and always willing to help . also you can…read morealways find a lots of medications there that other pharmacies sometimes don't have.

I'd like to give a shout out to Ms Easlin at the FEDEX pickup at this Walgreens. She went above…read moreand beyond to help me with an issue I had with a package. ON THE OTHER HAND ERIC at the front cashier is terrible....bad service. Asking customers to wait while he conducts personal conversations.

The staff working at the pharmacy at this Walgreens are a bunch of retards. None of them know what…read morethey are doing. I have gone back 3 times to pick up a prescription that I've received texts for stating they're ready and when I arrive they are so stupid and lost. I am moving all my meds to CVS. Walgreens hired a bunch of retards in their pharmacy.

Pharmacy is always wildly slow and understaffed. Forced to use cvs by insurance or I would go…read moreanywhere else.

By far the worst pharmacy I have ever experienced. 10 -12 calls for one simple proscription and…read morethey still can't process the information accurately or respond at all. They just don't care. They have had my proscription since Tuesday and have not even ordered it and now say since they didn't order today they cant order it until next week. Who knows when it will arrive. They just waste your. Their HQ could care less about customer service.