This CVS has the worst bathroom I've ever seen at a drug store. Everything is disgusting, broken, stinky, stained. It is absolutely nasty. A sign says employees use it, which is really scary and unhealthy. read more

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Rudest pharmacy staff in NC. Will not answer phone calls. Cancels scripts at will and resells them to others.

Terribly rude staff. And you can not speak to a pharmacist due to their AI answering service. I was transferred to this Morehead City location after Penny Ln closed. Most definitely NOT the same customer service. Every time I go through drive through, I get a worker that acts like they hate life and don't want to be there. AI wanted me to leave a voicemail instead of transferring me to the pharmacy on duty, so I left a message stating I did not want to talk to AI and would be seeking another pharmacy.. Lol within a p minutes an associate calls me back, BUT instead of trying to ease the issue and ask what they can do to keep my business, she rudely said "what pharmacy would you like us to transfer you to?" I said I would speak to my dr first and then make a decision. She rudely replied, "let us know!" My question is WHY do I even need to let them know I am completely capable of switching pharmacies myself. We see why you have a 1 star rating, CVS of Morehead City. Very poor customer relations... read more

Used this pharmacy for a couple years. Was always told for my narcotics they weren't allowed to fill the prescription a day or two early so it would be ready the morning I was able to pick it up. I had to call the day of only, then wait however many hours till it was ready. Then one day I picked up my prescription 2 days after I was able to puck it up because I wasn't feeling well. The next time I tried to fill it I was told I was two days early, because they set your 30 days from pickup, not when filled. I had picked up my scrpt over those years many times a day or two late due to not feeling well or going to be near the pharmacy a day or two later so didn't want to make a run up to the pharmacy just for that one thing. What made me so mad wasn't that they were now enforcing a rule that I didn't know about, but that I was called a liar about all the times I had picked up my script a day or two late that didn't affect my fill date. I then called the cvs complaint line and explained what happened. Their head pharmacist spoke to me. I reiterated what happened and let her know that the sudden following of policy, while quite irritating, wasn't the issue, it was being called a liar that was the kicker. But, then she explained something else to me that made me switch pharmacies. The policy this store told me about not being able to take the prescription till the day it was due, was a lie. She told me company policy was a prescription could be taken two days in advance to be ready in on the day of. From my personal experience, I would not recommend this pharmacy. Goodluck read more

Treat my husband like he is a drug addict. Won't fill narcotics (that he is approved through pain management to have) on the day he needs it. Always telling him you know it can't be filled until today. They are the most rude pharmacy I have been to. Always have attitudes when at window or on phone. read more

0 Stars. The entire team was rude and it took them 3 days to finally fill my prescription. They cancelled it twice without my consent saying that it was a misunderstanding. I have made 8 trips to the location only to find out the prescription wasnt ready or cancelled( twice in 48 hours). I was personally attacked about my medication use even though i was picking it up 5 days after it was supposed to be filled. I will be making a complaint with CVS and any other agencies that overlook these bad practices. An absolute disgrace. read more

Is there ANY way to call the Pharmacy directly without having to go through that god forsaken automated call tree???!!!!!

This is the worst pharmacy ever! i would not recommend using this pharmacy. I've had prescriptions that they can't even get and I've waited hours to get prescriptions refilled. it's not convenient at all, always a line of cars and they close for lunch! Why can't you schedule lunch breaks where there's always someone available to provide service. I was prescribed Tamiflu which has a certain window of having to take it to be effective. They said we're doing the best we can, they didn't open until 10 am when their hours show they open at 9 am, they were taking orders for the other CVS location because that one was closed. They have no accountability or management, when I called to inquire, the guy basically said it will be ready in 30 minutes and hung up on me. It took over 6 hours to fill my prescription on Saturday and having to call to get it pushed through! I'll be changing pharmacies, this place is a poorly run pharmacy. read more

"We're a little busy". I've been waiting an hour and a half, prescription that was called in 3 hours ago still isn't ready. The staff is working feverishly but clearly too much work for the amount of people they have available. I guess that's what happens when CVS took over the Medical Park pharmacy's. read more