All I can say is AMAZING!!! I went to ER night before and the doctor stabbed a needle in my eye and…read morebasically just made it worse on top of waiting 5 hours. Reason for visit is cause I had a metal shard get in my eye cause I was doing some custom work to car, I was having issues with seeing, came to Dr. Carol Johnston office and spent not even 1min with her working on me and then she said done, I was like what you mean your done!! she removed the shard, rust, and gave anti drops and made me feel comfortable the whole time which by the way I was freaking out cause the ER put a needle in my eye so had a bad taste for it, which she didn't by the way, she has skills. Barely felt anything at all. I would absolutely refer and return back if needed. Thanks again.

She removed a cyst near my right eye. No problems! Very professional and knowledgeable.read more

On vacation and left my contacts at home. Three other local providers refused to help me, but with…read moremy prescription from home, the folks at CVC gave me some samples to get me through the week! They were exceptionally friendly and helpful. I will definitely see them for care locally in the future!

I have been going to Carteret Vision Center for several years now for my annual eye exams, plus any…read moreoptical needs and I couldn't be more pleased. It was initially recommended to me by several other hospital staff members that I work with who were in agreement that it was far above average, and they were right. I found the team at CVC to be friendly, professional and welcoming from the moment you walk in. The wait has been short and the atmosphere very pleasant and immaculate. But most of all, Dr Christensen is amazing!! Definitely the best! -- kind, knowledgeable, thorough and explains it all explicitly. Overall, my visits here have been an exceedingly positive experience but above all, I know my eyes are getting the best care, and good health including vision ranks high on my list of needs :)

Professional and Friendly Staff. Very thorough and helpful. We have been coming here for 3 years…read more We have always received great service. We have never had a problem with getting a copy of our full prescriptions. We usually order glasses here, as the cost is partially covered by our insurance. We can use the prescription(s) (for reading glasses or sunglasses) elsewhere as well.

I LOVE this eye doctor. I really do. I got to see an actual eye doctor, in person, not this new…read morevirtual nonsense so many other places have defaulted to (ahem EyeCare center). I watched Dr. Taylor put in the prescription right then and there which was also fantastic, don't remember the last time I saw a doctor put everything in instead of an assistant. Dr. Taylor was extremely knowledgeable and answered all our questions and was very patient with us. Turns out my daughter has the unusual and rare anisometropia that will need correction but ultimately he left it up to us for when why. Anywhere else would have immediately put her in glasses and charged an arm and a leg for the insane prescription she needs. Can begin to say how much I appreciate being in charge of our care and wallet. They were fantastic enough to do both me and my daughter's appointment at exactly the same time. And I don't mean I did mine and she followed behind me. We were together for the entire appointment, PERFECT for a kid's first appointment or in our case someone who struggles speaking to strangers. Which actually wasn't a problem, partially because I was there and she was able to watch me and partially because of how great the staff was. They really were so great with her that I know that she won't need me with her but has the option of she wants me. They helped up maximize our insurance benefits which is one of the most important things. They didn't just max everything out they helped us get what we need and use all of our benefit, our out of pocket costs were negligible. I prefer contacts but I need prescription sunglasses for those days I don't wear contacts. Previous providers have just put in orders for contacts not even asking what I want and I walk out $600 lighter and ALWAYS have many contacts left over that what am I supposed to do with?? I was never allowed to just order a box or two, or more accurately I probably was the office just never let me because why would they? Jacksonville Visions Center however let me, I felt like I could actually ask questions and had control over what was happening. Dr. Taylor wrote the prescription for whatever I needed for a year but they are allowing me to order a few boxes at a time so I don't end up with a stock pile of contacts I don't need and don't know what to do with. I cannot rave enough at how patient, knowledgeable and helpful they were with helping my indecisive daughter pick her first pair of glasses. It is a very big decision and they were so AMAZING. I cannot remember her name ((I'll update when I do)) was so great. She put so much attention into making sure the glasses fit her face and complimented her. She was more than happy to collect all 59 pairs and let her keep trying them on. She had a great system for narrowing them down, let her walk around the store and hang out with them while I was searching so she could get a feel for them. It took a bit of time and effort but she found the perfect glasses and she is so happy with them. I believe she's had them 4 months now and she's not complained once, except of course she needs them tightened again and we know we just gotta head in to the office (today hopefully) and they'll get her situated. We REALLY love Jacksonville Vision Center. The only complaint I have is not knowing they existed before! We wasted so much time and energy with EyeCare center just to talk to a tv screen. My whole family has switched and we couldn't be happier. I am certain you will not regret seeing Dr. Taylor.

My husband sat on his glasses while we were on vacation. They took him right away, fixed the bent…read moreframes, and charged us--wait for it--nothing! Very impressed with professionalism and courtesy. Great overall experience.

The nicest staff and they are very efficient. Newly remodeled office. They very knowledgeable and…read morealways helpful.

I had an appointment in April. Gave all information required and was told needed to pay a certain…read moreamount. A month later I receive a bill and I go to the office in Swansboro and am told that I needed to pay an additional small amount. Now I receive another bill stating that my insurance didn't cover any of the exam. I have a High insurance which says it covers everything. Even when the young lady at the office told me I was paid in full I continue to get a bill. Asked their billing department to transfer me to the office and of course they can't get through. There is no direct line to the office so if you want to take care of anything you need to make another trip in person to their office. Guess I will be taking more time off of work to take care of a bill that should have been taken care of the first time.

Horrible. They cancelled my daughters appointment 4 times now, my appointment twice, and my mother…read moretwice. They keep making appointments with zero intentions of them actually happening. Excuse after excuse. Went here last year to get my daughter her contacts for the year. The year is up and you need an exam in order to order another year's worth. After the 4th cancellation I asked how am I supposed to order before she heads off to college again if you keep cancelling her appointment? Lady said we can give you 1 week trial worth. LOL. Then what? Joke of a place. We went up the road to the place in Cape Carteret and they got her in that day so she can get her new prescription before going back to school. Wonderful place there!!

The remodeled office was a much needed improvement. The workflow from checking in to being seen has…read moreimproved. I still think the wait for the eye doctor could be shortened but when they are with me, in my case Dr Kim Oncavage, she does not rush me. They are very courteous and answer all your questions. Again, at least Dr Kim is that way with me. I can only recommend being seen by Dr Kim.

Love Dr. Oncavage. She is so sweet and takes her time to answer all your questions. Wished I lived…read morecloser to continue care at this practice.

Just stopped in and was met by a cheery Sharna and Stephanie (the owners)! The service was quick…read moreand efficient! There were plenty of glasses and sun glasses to choose from. They also have a sun glass place in Atlantic Beach; also. Can't wait to get these sexy glasses!

I'll start by saying they were very helpful in doing the exam/ picking out and ordering glasses and…read morecontacts. My experience after that includes being told my contacts were sent to my house and they couldn't find my location, as well as waiting over 4 weeks to get my new glasses (still don't have them). I have tried calling them every day they are open which is TWT due to covid and they never answer their phone and don't call me back when I leave a message. So... when the heck am I getting my $300 glasses I payed for?

Desmone Family Eye Care clinic has the nicest, most caring, and friendliest staff I've ever…read moreexperienced! I normally see Dr. John (Desmone), but I've also seen Dr. Barbara (Desmone) over the years when he was unavailable. I have high intraocular pressure, which means I'm at risk of getting glaucoma. Everyone who works here is so kind about my nervousness with eye exams. Additionally, both doctors never rush me and always answer the many questions I have! Their optical technology equipment is modern and provides excellent testing to establish a history of your eye health. I used to drive 2 hours to see my previous eye care doctor because of bad experiences with others in the area. When I found DFEC in 2020, I was relieved and happy to be fortunate enough to receive excellent eye care, with the focus on the word "care"!

Best optometrist ever. Great service, best, most thorough eye exam. John Desmond is the nicest guy…read moreyou have ever met.

Thanks so much to the Family Eye Care "Family" This was my first visit to this facility and I am so…read morethankful I found it. I've already told my wife she should consider coming here. What a refreshing environment. Sure it was busy, but everyone was so personable and just a pleasure to talk to. -I was treated like I was a valued client. Interestingly enough, I had overheard another older woman come in and she had made a mistake and came in on the wrong day. She was trying to figure out what to do.. and they gently / humbly said...don't worry, we'll take care of you today. ... Wow! just Wow ! When I met with the Dr, he was awesome, I didn't feel rushed, (didn't feel herded like cattle) and he answered all my questions and explained what he was looking for as he examined the photos of my eyes. My wife couldn't be there to help me pick out glass frames, the young woman helping me was terrific. She would give me a thumbs up / thumbs down.. and the whole experience was so pleasant. It was all very cool. Thank you so much Mike D

The doctors are wonderful. I can't say the same for the people who work up front and the billing…read moredepartment.

I had a terrible experience here with one of the staff members. She was really rude, and not…read morefriendly. She was very condescending. I even tried giving her the benefit of the doubt by starting small talk, but she just seemed miserable. Its very sad as they take Tricare and many of us go here. The doctor was good, and an older lady at the front was friendly. If that other staff member is still there though I don't suggest going here unfortunately. She does not treat patients nicely at all.

I could not have been more pleased. I was treated so very well by every staff member I came into…read morecontact with! Everyone went out of their way to make sure my experience was comfortable and first rate, all the way! I would consider driving as much as 100 miles, should I ever move, to continue using this eye care facility!