Ken's always has been an excellent pharmacy since I've known about them years ago. Ken is always…read moreavailable at his shop, and is very professional, understanding and attentive towards my needs. His staff is also friendly, welcoming and knowledgeable. Ken has always put his customers first and both him and his staff work quickly to provide the best service at every one of my visits. I HIGHLY recommend Ken's for all prescriptions and medical product needs!

I would not want to go to any other pharmacy. The service is great. They are friendly and open to…read morediscussing any questions you may have about your meds. Thank you for the terrific service!

Gorgeous store! So clean and beautifully laid out. Can't wait to go back and actually shop. Ran in…read morequick because I just needed Chinet Beverage sized napkins- they were even on sale, nice surprise!

What a beautiful store. We came here to enjoy some Waldo before we wandered to the bakery and did…read morea bit of shopping. The pizza and the bakery did not disappoint. The pizza guy gave us some good intel on what to get and not get, and our pies were made perfectly and brought out hot to us. The bakery has a great selection of freshly made cookies, cakes and other fun items and they were all reasonably priced. I had a peanut butter explosion and the other ladies had some fun frosted sugar cookies. For me the cookies were too crumbly but they loved them. The reason for 3 stars was lack of customer service. I had to go to the front to get cups for soft drinks. The woman I approached didn't say 1 word to me when I told her what I needed. She just walked away to a register where she rang in my purchase. It would have been nice had she said, "follow me," or "I can help you with that." But i figured out what she was doing and paid at the register and then told her I had a problem. She said, "what?" with an irritated tone. I told her I needed the cups I had just paid for. Again, she walked away from me, apparently expecting me to follow her, and I did. Then she asked another employee to hand me the cups. The other woman did that and I thanked her. The cashier who rang up our few groceries was pleasant and the bagger actually joked with me, so at least I had that as I was leaving.

Prescription not processed. Had to speak to pharmacist. Then long wait to pick up. Don't go here…read morefor same day scripts

I have used this pharmacy for many years. It is hit & miss as to good service. Now that I am…read morehandicapped, I use the drive-through. Renewing prescriptions has become arduous . The Robot service has become useless! The Scripts needed for renewal are not the ones in the que & then you are told they cannot renew & suggest you call your doctor . Alert: I would suggest you do that first rather than rely on any pharmacists there; since some are very condescending or plain rude!

Pharmacy always does well with my multiple orders monthly, which is comforting to trust that I'm in…read moregood hands. The store usually has a good selection of everything I need. They have an excellent selection of candy, including Nerds gummies.

My girlfriend had surgery and had her antibiotic prescription sent to this location thinking they…read morewould be professional and compassionate. Unfortunately this was not the case. When she first showed up to pick up her prescription they informed her the script wasn't ready and asked her to return in half an hour, unfortunately they neglected to mention this would align with their lunch break. When we returned two minutes past 1:30 they shooed us away saying they were closed. Although I understood they had a short time to take their lunch, it would've been good to have that communicated sooner. It just seems that having already seen her once before they could've handled the situation with more poise and much better bed side manner. She's in pain and getting around is very difficult for her. These medications are important for her healing and the lack of compassionate communication just adds to the stress of the whole process.

I was sent to this pharmacy because I needed a compounding prescription and there are very few…read morecompounding pharmacies. The compounded prescriptions take longer to fill than regular prescriptions. I've had another one years before, and they usually take about four days to fill. They got my prescription and called me to verify it. Because my prescription is not covered by insurance they waited to get my approval for price before they started making it. I called back four days later and they said it would be ready today and I got a text shortly afterwards that it was ready. I went in and the cashier was very nice and she asked if I would like to speak to the pharmacist and I said yes. So I spoke to a female pharmacist and she was very explanatory and helpful on the prescription and exactly how to use it and even more detailed information. I would recommend them for the compounding pharmacy, I don't use them for regular prescriptions so I don't know about that particular service.,

I had a prescription for a controlled substance for my little toy poodle that they had to compound…read moresince she's so little. I believe they are one of the only pharmacies in and around the area that can do that. They were quick to get the rx filled and very pleasant when I picked it up. I'm sure I will be using them again in the future.

The pharmacist seemed nice in a brief interaction but mostly I've dealt with a woman named Kayla…read more 1st phone call - she clearly couldn't care less about her job but we speak and she says my prescription will be delivered the next day. Next day - No delivery. 2nd phone call - she still sounds like she wants to be anywhere but her job. I tell her that I'm trying to find out where my delivery is. She keeps saying "I don't know who you talked to" and twisting herself into a pretzel to try to make it somehow my fault. She was absolutely the person I talked to. I ask to speak with someone else - they send it right out. Good - I have my meds. Third phone call (next refill) - still sounds like it's a bother to answer the phone. She says they'll deliver the next day but it could be any time between 8am and 8pm and I'll get no text or call and I have to sign for it. I say I'll pick it up. I go in and she asks my name from 10 feet behind the counter. I give it. She says nothing else. She seems to be continuing her previous task. No communication. No "give me just a minute". Nothing. Several minutes pass. I'm starting to suspect she's making me wait simply because she can. I ask if it's ready or if I should come back. She mumbles something I can't hear. She goes to another employee and starts whispering. She eventually rings me I up. I pay. I think to myself that if I'm going to come here, I don't want this woman going out of her way to be a jerk so I ask her name and say "nice to meet you Kayla" and was about to attempt a short, more pleasant interaction and she SNEERED at me. Like actually lifted the corner of her lip and sneered like a cartoon character. I said "wow - you are a nightmare" and left. Possibly the most aggressively unpleasant "customer service" person I've ever encountered. If that's the kind of customer interaction that management find acceptable, I can't see giving them any more business.

Walked in, had my coupon ready with all the pharmacy's information (NABP #, etc.), asked for the…read moreprescription number, and was told that it wouldn't work. Without even trying it. The company that makes my Rx has two coupons: one for discounts on copays and one for coupons on the total price. All I needed was the prescription number and I would've paid and left happy. Thanks for not listening, appreciate that..

This is by far the slowest and most disorganised pharmacy I have ever dealt with. It is a ramb mess…read moreevery single time we come here. The ONLY reason we keep our scripts here is because they are the closest 24-7 pharmacy near us and sometimes we have crazy hours and need to be able to pick up our prescriptions at all times. Honestly, they would benefit from a complete overhaul. Half their staff at the pharmacy here has no idea what they're doing. You can clearly tell there is a gap in training. if you do not need a 24 hour pharmacy I do not recommend this one at all.

There are times when you just really need a grocery or drugstore that's open 24 hours, and this was…read moreone of those times, New Year's Eve 10 minutes to midnight! Zak, the manager on duty was a HUGE help! If you've ever tried to get your healthcare plan's OTC allowance used up at the end of the year, you know what a hassle that can be! Especially when the company's servers are so backed up they crash, their app malfunctions, and you cannot get anyone by phone, you have no recourse, but go to a store and try to find some things you need...at the very last minute. The Walgreen's employees were great! This is certainly not the way I expected to ring in the new year, especially after spending 8 hours trying to accomplish what should have been an easy task, and was anything but, because United Healthcare sucks!

I have been using the pharmacy for many years for my hormone replacement therapy. From the initial…read moreconsultation they have been professional, extremely knowledgeable and very helpful. I highly recommend them.

This cute pharmacy is tucked behind the bank on Shawnee Mission Parkway and Nall. My naturopathic…read moredoctor recommend that I come here to pick up her recommended brand of probiotics and I was blown away by how cute this place is. I know that cuteness isn't related to how effective/useful a pharmacy is, but I appreciate the vibe of this independent pharmacy. The building is easy to miss, but it's literally right next to the bank. The pharmacy boasts ambient lighting and a pleasing shopping environment. Someone was able to help me right away and walked around the circular room with me to select what I needed. Due to size, it is not as comprehensive as CVS/Walgreens. I found the price to be reasonable for my supplement, but they didn't have the other supplement I needed. I was able to pick that up at Natural Grocers. If you are into holistic health and good vibes kind of places, I would check O'Brien Pharmacy out, but don't expect them to have the same inventory as a larger chain pharmacy.